Lean Six Sigma
Become a LeanOrganisation Lean Sigma A team based processimprovement tool that works. • Improve your business • Improve your prospects • Grow your career
Become a LeanOrganisation Lean Sigma A team based processimprovement tool that works. • Improve your business • Improve your prospects • Grow your career
Our Emergency First Aid at Work course will provide delegates withessential basic life-saving first aid skills and complience to the Health & Safety (First Aid) Regulations.
Delegates are awarded a certificate on completion, which will remain valid for three years.
This course is being delivered at our training centre at South Green Park, Mattishall.
£80.00 plus VAT per person
For more details or to book your place call 01362 850983 or visitwww.poultec.co.uk.
This CIEH Level 2 Award in Food Safety course is ideal for those working in a catering, manufacturing or retail setting where food is prepared, cooked and handled.
This one-day course covers legislation, food safety hazards, temperature control, refrigeration, chilling and cold holding, cooking, hot holding and reheating, food handling, principles of safe food storage, cleaning food premises and equipment.
On successful completion of this course and on passing the 30 question multiple choice assessment, the delegate will receive a Chartered Institute of Environmental Health (CIEH) accredited food safety certificate. By gaining this Food Safety Certificate it will show that the delegate has adequately studied and understand principles of food hygiene and safety.
This course will be running at South Green Park, Mattishall. This course is priced at £55 +VAT per person.
For more information or to book a place, please contact us on 01362 850983 or visit our website atwww.poultec.co.uk.
On this 2 day course, learn how to use a professional drawing package to create logos and business graphic.
This course is delivered at South Green Park, Mattishall and costs £395.00 + VAT/person.
For more information or to book a place, contact us on 01362 850983 or via our website atwww.poultec.co.uk
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Aim; The qualification provides skills in the auditing and inspection of food manufacturing processes, in order to effectively verify HACCP and general food safety and management systems. Especially valuable for BRC, SALSA, etc certificated manufacturers and multi-site catering operations where consistency is valuable.
Objectives
*Understanding auditing and inspection- what it is and appreciate the benefits and limitations
*Collecting & verifying of information
*Identify and plan the stages in Audit and Inspection
*Improve the ability to analyse & interpret data
*People Skills- improve your ability to get the right information
*Identify the competencies & characteristics of Auditors
*Understanding the implementation of on-site audits & inspections
*How to prepare written reports
Organisation
Duration; The course is delivered over one day- it is a classroom session- based on a number of syndicate exercises, activities & case studies- no chalk & talk here!
Exam/Assessment; 30 question multiple choice test: Pass mark 20, Merit mark 25
Cost; £135 plus VAT includes notes, refreshments & lunch and the assessment & certification fees (HABC)
Awarding Body; Highfield Awarding Body for Compliance (HABC)
Tutor; Richard Mills
Differentiation; Reasonable (Level 2 or equivalent) literacy, good communication skills, a broad understanding of food safety and its management systems, and experience of food manufacturing or large scale catering processes.
Audience; This qualification is for supervisors, team leaders & QA staff who are involved in the verification of Food Safety through Auditing & Inspection
Feedback; “thank you for your help, guidance and interest in putting on our courses…at such short notice. We all thought you were an exceptional presenterandmade it a mostenjoyable and productive experience. (Wow ! That’s got to be worth a “Brucie Bonus”)” Ernie Woodhouse, QA Team, Youngs Seafoods (Cromer Crab Company)
For more information click here
Our Youth Mental Health First Aid (MHFA) course is an internationally recognised course designed specifically for those people that teach, work, live with or care for young people aged 8 to 18 years.
You will learn how to:
MHFA won’t teach you how to be a therapist, but you will be able to say you’re a Youth Mental Health First Aider.
What will I learn?
Our Youth MHFA course is split into four manageable chunks. These are:
Within each section there is clear focus on the issues faced by young people today, including bullying/cyber bullying and substance misuse. The course also teaches the importance of promoting wellbeing and protective factors.
In each section you’ll learn how to:
How will I learn?
The Youth MHFA course usually takes place over two full days. However, the delivery of the course is flexible and may be delivered over a number of sessions.
The sessions will be a mix of presentations, discussions, and group work activities. Our instructors provide a safe learning environment and are trained to support you throughout the whole course. If you don’t feel comfortable joining in certain parts, then there is no pressure to.
Everyone who attends the course will receive a copy of the Youth MHFA manual and workbook, which are both excellent support resources. When you have completed the course you will receive a certificate to confirm that you are a trained Youth Mental Health First Aider.
Who can attend?
The course is for everyone and is relevant for people who teach, work, live with and care for 8 to 18 year olds, including young people themselves, although parental consent is required below the age of 16.
How do I book onto a course?
The course costs £200 per person (Concessions available)
For more information or to book on the course please download and complete the booking form and send it tous at[email protected]. Alternatively pleasephone and bookon 01603 432457
Please arrive 15 minutes before the session starts at 08.30am.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Business Blogging) Huw Sayer, Business Writers Limitedwill be your host. You will learn: An interactive session focusing the ways blogging can benefit your business. Huw Sayer of Business Writers Limited will look at why leaders need to ‘be social’, and how to achieve a thought leadership position. Huw will also focus on how business blogging could fit with your sales, marketing and social media strategy. This session will also cover some practical tips for aspiring bloggers or those tasked with sourcing and managing external blog writers. Read Huw’s latest article: ‘Better business blogging – or how to avoid annoying your readers’ here! About Huw: Huw is a director and co-owner of Business Writers Ltd, a communications consultancy with clients in the UK and Europe. He has over 25+ years experience in marketing and corporate communications. He draws on this to help clients create engaging conversations with their buyers, suppliers, employees and investors. Follow Huw:@HuwSayer Follow Business Writers Limited: @Business_Write This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required and places limited to one per company per session. This Session is now fully booked. To be placed on a waiting list please email [email protected] with details.Whether you’re pitching to investors, addressing your team, or speaking at networking events, your ability to communicate clearly and persuasively can set you apart from the competition.
This three-hour masterclass is tailored for small to medium business owners seeking to build their public speaking skills and enhance their confidence in front of an audience. Through practical exercises and expert guidance, you’ll learn how to deliver impactful messages that leave a lasting impression.
Key Takeaways:
This interactive session is packed with actionable tips and personalised feedback to help you become a more dynamic and effective communicator. Whether you’re addressing a boardroom, a conference, or a small group, this masterclass will give you the tools to speak with confidence, clarity, and purpose.
Step into the spotlight with ease—transform your speaking skills and empower your business to thrive in 2025
These small group in-person workshops are open to any trading business, freelancer, or charity based in Norwich, North Norfolk, Great Yarmouth, West Norfolk & King’s Lynn, and Breckland districts of Norfolk, UK. South Norfolk and Broadland please contact you district council for business support.
Meet the Trainer
Julie Francis: Elite Speaking Coach.
Are you a leader or business owner seeking to communicate with confidence, authenticity, and ease? Imagine speaking powerfully, as you, without the weight of self-doubt or fear of judgment—effortlessly attracting ideal opportunities, clients, and success in your field.
With over two decades of experience as a global performer and entertainer, I’ve walked countless stages, captivating audiences of up to 2,000 people. My journey wasn’t without challenges, including a three-year break from the spotlight—a humbling period that taught me firsthand the fear and vulnerability of stepping back into the public eye. These experiences have shaped my deep empathy for anyone struggling with self-confidence or public speaking.
Over the years, I’ve had the privilege of working with entrepreneurs, business owners, and executives, helping them master the art of clear communication and purposeful connection. My unique background bridges the worlds of entertainment and business, making me uniquely positioned to guide you to the next level of performance.
Why Work with Me?
What Drives Me
I’m passionate about creating deeper connections and fostering meaningful communication—not just because it’s my job, but because I believe it transforms lives. When we truly listen and speak from the heart, we understand each other better, resolve conflicts more easily, and experience more joy in our relationships.
Over the past 20+ years, I’ve shared these techniques with professionals across the corporate and entertainment industries, helping them achieve recognition, respect, and greater success. Now, I’m here to do the same for you.
Are you ready to step into your power and communicate like never before?
New Anglia Growth Hub can help your business access a range of business support services from hundreds of sources. The hub’s IMPARTIAL service is fully funded and provided at no cost to your business and can help you access grants, finance, international trade support, skills, training and a range of other specialist advice from single point of contact.
Our Business Growth Advisers can talk with you over the phone or via Microsoft Teams or Zoom, or you can request a free appointment at your business premises.
Our Business Support is available to all SMEs throughout Norfolk and Suffolk (UK).
To get the most out of the service, call our local business support helpline:
0300 333 6536
Email: [email protected]
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Syllabus
· Introduction to first aid
· Incident management and safety
· The unconscious patient
· Major illness: diabetes, heart attack, stroke
· Fractures and dislocations
· Head Injuries
· Eye Injuries
· Simple record keeping & first aid equipment
· The legal framework for first and in the workplace
· Basic life support
· Use of AED
· Control of bleeding and shock
· Major Illness: epilepsy, allergic reactions
· Burns and scolds
· Poisons and harmful substances
· Basic casualty handling
· Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”