In this weeks Impromptu Business Chat, James and Mark share the time management difficulties they’re encountering as they return to face-to-face meetings. Many people are, for the first time, managing their workloads and diaries with a mix of face-to-face and virtual meetings, placing new challenges and stresses. How do you overcome this? As usual, James and Mark come up with 3 top tips, cross-referring to musical links whenever they can!
If you are enjoying the series, we would really appreciate it if you could follow us on Apple Podcasts, Spotify, Audible, or wherever else you get your podcasts! If you have feedback, questions or think you might be a great guest on the podcast, please get in touch! Email the team at [email protected]
We are thrilled to be working with the exciting team at Chanty, on the redesign of their already successful website. Chanty is a team communication and team collaboration platform which allows users to collaborate seamlessly.
A viable alternative to Slack and other well-known collaboration apps and platforms, Chanty have been making some exciting moves over the last few months. Having produced a range of useful and informative resources, including their productivity and work-life balance calculators, Chanty are now taking their website to new levels.
What We Are Working on With Chanty
We have been working on the Chanty website for a few months and have been improving their search engine optimisation (SEO) and user engagements through a variety of means and methods, all of which are starting to slowly take effect, having a positive effect on the rankings and engagement of users on the Chanty website.
Website Crawling – First and foremost, we have been working on making sure that the ‘crawling factors’ of the website, i.e., the technical SEO ranking factors are up to date and fully optimised. This has included taking care of, fixing and optimising elements of the website, including:
Meta titles and meta descriptions
Page titles and headings
Response codes
Website architecture
Online PR Opportunities – A fundamental part of any SEO campaign and project are the online PR opportunities that any brand and website can garner. Thus, we have been working hard to get Chanty’s brand, messaging and name out to the relevant masses online, to ensure their brand gets the wide exposure it requires and deserves.
Website Content – Another key tenet of a successful SEO campaign is the content that lives and sits on any given website. In the case of Chanty, this has meant working with their fabulous copywriting and content team to ensure that all content, from blogs to core page content and all in between, allowing more good content to rank and get found as necessary by Google and other search engines.
Page Designs – Page design and user experience (UX) is an important part of SEO and thus, we have been working with the design and development teams at Chanty to ensure all new page designs are reflective of best SEO practices as well as user experience practices.
Paul has competed in two of the most competitive industries in the world: elite sport, and performance psychology. Paul played professional football at Premier League level, for both Tottenham Hotspur and Norwich City FC. He realised though, early on in his career, that whilst he knew he wanted to play football, he also had a time limit on his career. This realisation sparked a career in his other passion—psychology.
Paul is now a qualified psychologist; published author of ‘The Stupid Footballer is Dead’; and motivational speaker. He works worldwide, with companies such as Microsoft and Aviva, on performance psychology, the power of our beliefs, and how they form and get in the way of our success in business.
Paul chats to James and Mark about the ‘growth mindset’ that’s needed in business. They discuss how improvement and progression only come from a certain type of mindset, and hinges on how you approach a situation, and then deal with it.
They talk in depth about the power of beliefs. If we all spent time unpacking our beliefs, we’d realise just how many negative ones we have, and how much they get in our way! Paul also gives fascinating insight into what it takes mentally to play at the highest level of the beautiful game, and the imposter syndrome that can come with it, and how he came to realise that his Belfast accent was not a barrier after all!
If you are enjoying the series, we would really appreciate it if you could follow us on Apple Podcasts, Spotify, Audible, or wherever else you get your podcasts!
Top tips:
Tip 1 – Belief systems and reaching goals skip to 38:30
Tip 2 – Internal and external locus of control skip to 41:00
Tip 3 – Identity – transitioning from footballer to business psychologist skip to 38:30
Congratulations to our incredible Norfolk Chamber members who have been nominated in The Norfolk Business Awards!
These awards are brought to you by Archant who bring the county’s business community together to celebrate each other’s achievements and highlight the leaders in each industry. These awards bring Norfolk’s diverse and vibrant business community together in order to celebrate companies who are truly outstanding in their sector and honour the achievements and contributions being made to the local economy.
On behalf of the entire Norfolk Chambers Team we wish you all the very best of luck!
The OPEN Youth Trust (OPEN) on Bank Plain has appointed nineteen year old Michael Ni’Man to its Board of Trustees.
Michael, who lives in Norwich, is soon to start studying Medicine in London, but he first stepped through the doors of OPEN as a Year 9 pupil at Norwich School. Soon after joining OPEN, Michael quickly became involved in it’s Youth Forum. This Forum aims to give young people a voice, ensuring that the charity meets the current and future needs of young people in Norfolk. He believes that through this Forum, OPEN has given him the confidence and inspiration to follow his dream of becoming a doctor, but also picking up an entrepreneurial flair along the way with business interests in social enterprises, IT and innovation.
Speaking of the appointment OPEN’s Chief Executive, John Gordon-Saker said: “Michael is a remarkable young man brimming with ideas and his pitch to the Board was compelling. It is wholly appropriate that a charity with the objective of making a difference to the lives of young people in Norfolk has a young person on its Board and Michael is the embodiment of our aim of giving people the confidence and life skills to find work or follow their passion. We are already bringing on the young people who come through our programmes as volunteers, interns, apprentices and employees and now one of them is a Trustee. It’s brilliant.”
Speaking of his appointment Michael said: “Throughout my years of engagement with OPEN, I’ve seen first hand the direct impact and change OPEN can have on a young person’s career and outlook. The Youth Forum meets regularly to discuss issues, concerns and ideas, so I look forward to becoming their voice on the Board, making sure that the charity continues to move in the direction that serves young people and delivers activities and programmes, such asYour Life, that are engaging, current and wholly relevant. The governance experience will help me in my career and I look forward to learning from John and the Trustees as experts in different fields. OPEN is a great institution and vanguard of youth in the city and county, no further proof of this than my appointment as a Trustee.”
Photo caption: Michael Ni’Man with OPEN Chief Executive, John Gordon-Saker
We’re absolutely delighted that Mills & Reeve are Chamber Business Awards 2021 Regional Winners for Equality Trailblazer award. Congratulations!
The Chamber Business Awards is one of the showpiece events in the business calendar, recognising and promoting the best of British business through a series of regional heats, culminating in a virtual Awards ceremony, taking place online on the 9 December 2021.
This year we had entrants from organisations of all sizes and sectors across the country and want to express sincere thanks to all the Chambers who nominated their members. The quality of nominations received this year is testament to the strength of businesses across the country.
Congratulations to the 2021 regional winners, listed below, who will go forward to represent their business at the Chamber Business Awards virtual ceremony on Thursday 9 December 2021. Click here to book your tickets
Join the conversation on Twitter as we count down to 9 December #ChamberAwards.
• The ‘Hope Funds’ scheme is offering grants of up to £10k for projects working to alleviate homelessness in the East of England;
• In the first round of funding in summer 2021, £96k in grants were awarded to 11 organisations in the region;
• Applications are invited from registered charities, social enterprises, and community based not for profit ventures by 6 December 2021.
‘Hope Funds’, a scheme offering grants of up to £10k to support projects working to tackle homelessness in East Anglia, is once again open for applications – after £96k was awarded in the first round of funding.
11 organisations working to alleviate homelessness across East Anglia were the recipients of funding up to £10k this summer, and now applications are invited once more by projects which share the aims of Hopestead, the charity behind the grant scheme.
Hopestead is looking to support organisations which can provide access to a safe place to live, tackle the causes and impacts of homelessness – as well as homelessness itself – or empower people who have experienced or are at risk of homelessness to take control and get past the challenges in their way.
They are also keen to invest in projects which enhance communities, and give people connections to build relationships, solve problems and try new things to create a sense of belonging that makes a house a forever home.
Applications are invited specifically from registered charities, social enterprises, and community based not for profit ventures, and grants are open to projects which share Hopestead’s aims.
Hope Funds opened on 1 November and 6 December is the deadline for applications. Successful applicants will be announced on 20 December, and these projects will then be invited to submit full proposals by 24 January 2022. The funds will be granted in March 2022.
The announcement of the latest round of Hope Funds grants is testament to Hopestead’s ethos to work collaboratively to achieve the charity’s ambitious goal of ending homelessness in the East of England. CEO Marie-Claire Delbrouque explained: “We’re so proud of the partnerships we’ve made since we launched in October 2020. We know that it is only through working together that we can make homelessness a rare, brief, and non-recurring event in people’s lives, and ensure that those moving into a property from a route of homelessness have everything they need to thrive.
“There are so many incredible organisations and fantastic projects working to alleviate homelessness across our region, and through our Hope Funds grant scheme, we have an opportunity to support these great initiatives that are making such a vital difference.
“Our first round of funding showed us just what an impact the Hope Funds grants can make, and I would urge eligible applicants to please do apply.”
Organisations and projects wishing to apply for the Hope Fund grant scheme can do so here: Apply for funding – Hopestead
Hope Funds previous recipients
St Martin’s Housing Trust was amongst the recipients of the first round of Hope Funds grants and was awarded a grant to provide tenancy training for 32 people to aid the prevention of homelessness.
Lucy Bone Head of Community Services at St Martins said: “We have been extremely fortunate to receive this funding. It gives us the opportunity to deliver training to the people we support to develop the skills needed to live independently in a safe and secure environment and to feel confident they can sustain this in the future.”
Empanda, a CIC which offers community-based housing related support across Norfolk and day care services across Norfolk and Suffolk also received a grant. A representative of Empanda said: “The grant from Hopestead has enabled Empanda to access a small team of specialist counsellors able to respond quicker, and often more appropriately to the young persons’ needs assisting them to become more positive about their future. We know from experience that when a young person feels positive and in control of their life they are more likely to move on to permanent accommodation successfully and avoid the pitfall of repeat homelessness.”
Another recipient was Village Orchard CIC, a not-for-profit organisation which provides personalised mental health support through one-to-one therapy sessions and group work. A spokesperson for Village Orchard explained how they would be using the grant: “We will be providing a 12-week closed therapy group for 6 to 8 participants, as well as 16 weeks of 1:1 therapy for 2 participants. The Village Orchard East CIC understands that homelessness can stem from trauma. We are so grateful to receive this funding and to have been granted the opportunity to provide this support for people who need it, thank you Hopestead!”
Hopestead was also pleased to provide a grant to Norfolk Community Law service. A spokesperson for the service said: “The independent specialist Debt and Welfare Benefits advice and representation we can provide is quite literally life changing. The funding from Hopestead means we can help more people. People who have been made most vulnerable by society. On their behalf we say thank you.”
And, The Horticulture Industry Scheme CIC (Thetford) received a grant and remarked: “We are so grateful to Hopestead for awarding us funding as part of their Hope Funds project. This funding will enable us to help ten households who have struggled with their gardens because of Covid-19. Our team of employees who have suffered difficulties such as homelessness will be working on this project to transform these householders’ gardens.”
Proeon Systems Ltd. are very pleased to announce that Jake Bridges, nominated by our company for ECITB “Apprentice of the Year” at the Training & Development Awards 2021, he was selected as a finalist in this category. Jake Bridges, was up against several other talented candidates, and we are pleased to announce he was awarded “Runner-Up” in this category.
As Jake was unable to attend the ceremony in person, our MD Richard Miller attended on his behalf, Richard was extremely pleased for Jake’s success in this category, and was happy to receive the “Runner-up” trophy on Jake’s behalf.
Richard Miller said: “This is a fantastic accolade for a very conscientious, hard-working and personable young man, who is a valued member of the Proeon team. We here at Proeon are all extremely proud of you and your achievements.”
Chris Claydon, ECITB Chief Executive, said:
“The ECITB’s industry awards provide a great opportunity to recognise the people who have really stood out for their achievements.
There is no doubt we have all experienced one of the most difficult periods in our working lives, and during these challenging times we have seen employers, training providers and learners display real resilience, innovation and creativity in the face of adversity.
With so many excellent nominees, it has been a real challenge to shortlist, and so my congratulations to all our finalists who have really shone over the last year.”
James and Mark look at the myth that is having a Unique Selling Point. Instead they focus on the business critical concept of Sustainable Competitive Advantage (SCA) and walk the listeners though a step by step process to help them identify what their SCA is. In time honoured fashion, the come up with 3 top tips and a musical link for good measure!
If you are enjoying the series, we would really appreciate it if you could follow us on Apple Podcasts, Spotify, Audible, or wherever else you get your podcasts!
On Friday 5th November, Hope for Tomorrow launched their next generation state-of-the-art fully mobile medical cancer care unit, a ‘world first’ in healthcare innovation, designed to change the way care is delivered.
In a unique partnership with the NHS, the next generation mobile cancer care unit will visit communities to offer a wide range of services including accessible daily clinics, cancer screening and education programmes, and a variety of treatments. It will be operated as a pilot scheme by Airedale NHS Foundation Trust, helping them to achieve NHS England’s 62-day cancer target for at least 85% of patients to start a first treatment for cancer within two months (62 days) of an urgent GP referral.
There are the facilities on board to run a range of patient education and information clinics, meaning that ultimately patients will need to spend significantly less time attending hospital- based appointments. Staffed by NHS oncology experts, the unit will address health inequalities, with a holistic treatment option for hard-to-reach communities. It will also offer patients more choice of where their cancer care is delivered with less time spent attending appointments with no compromise in quality or consistency of care.
Embracing digital innovation
Manufactured here in the UK, the unit includes two hydraulic powered consultation rooms which expand from its side. Each room will be fully connected with digital facilities so that patients and staff on board are able to connect remotely to the main hospital if necessary. Being attached to its HGV chassis means the unit is fully mobile and can be moved from location to location with ease.
Combatting the Covid backlog
Hope for Tomorrow designed and launched the first mobile cancer care unit in 2007 in Cheltenham. Since then, the charity has continually developed its fleet which grew to 13 units by the beginning of 2021 and the charity now employs 14 people. 12 mobile cancer care units are currently allocated to NHS Trusts, with two units remaining in reserve ensuring minimum interruption to service. Throughout the Covid-19 crisis, available reserve units were deployed to support NHS Trusts wherever possible, allowing vital cancer services to continue where they may not otherwise have been able to. Hope for Tomorrow are also providing support with tackling the backlog caused by the pandemic; enabling treatments to take place away from the hospital environment and protecting this vulnerable patient group while helping to reduce the spread of Covid-19. In 2020, the units delivered 24,492 patient treatments.
The units deliver longer-term benefits to the NHS, in the form of a more streamlined Patient Pathway and the additional capacity on hospital sites for more complex treatments, supporting partner Trusts to meet NHS England targets.
Mental health benefits
Moving cancer care closer to patients has proven health and wellbeing benefits. In some cases, once initial consultations and first treatments have taken place, mobile cancer care units allow for the removal of hospital visits for all of a patient’s treatments. The associated reduction in travel and waiting times delivers a vastly improved patient experience, reducing stress and anxiety levels.
Tina Seymour, CEO of Hope for Tomorrow said: “This unit has been three years in the making and the result is a testament to our relentless commitment in making crucial cancer care more accessible for all. By facilitating educational and support sessions within a community, the unit will allow NHS staff to provide life-saving information, such as self-examination guidance from specialist breast care nurses. The potential for urology clinicians to host catheterisation sessions for patients and a range of other clinics will enable patients to spend significantly less time attending hospital-based appointments.
The need for more services like this is crystal clear and reflected in the increasing engagement we are seeing with key organisations. A number of outside agencies have also expressed a desire to support patients with services that go beyond healthcare from within the unit. Organisations including Citizens Advice and Be Clear on Cancer are investigating how they can offer services such as financial advice and benefit support via the unit.”
Funding next generation care
Hope for Tomorrow receives no statutory funding and relies entirely on donations from the general public, corporate donations and other private funding bodies.
Building the unit was made possible by a generous grant of £747,764 from global pharmaceutical company Bristol Myers Squibb (BMS). The grant has been donated to cover the build costs of the next generation unit as well as another unit which will be built to existing specifications.
The unit has been named ‘Christine’, in memory of the charity’s founder Christine Mills MBE who died in 2018 from cancer.
Press and media coverage for our Next generation Unit:
The growth of the internet has brought with it endless opportunities to learn new things; whether it’s for work, school or a hobby, the online world means there is an infinite amount of information at our fingertips. It has changed how we learn, and new technology such as personalisation, virtual reality and artificial intelligence means that education is evolving into a whole new experience.
Key to being able to access these new learning opportunities is connectivity. Access to a fast, reliable, high-capacity internet service is vital here – especially when it comes to new data hungry learning tools – and a full fibre connection, which is 100 times faster than most current UK broadband services, is the best technology for the job.
This is why CityFibre is investing up to £4 billion across the UK to bring full fibre enabled internet access to more than eight million homes, 800,000 businesses, 400,000 pipseichlic sector sites and 250,000 5G access sites. This includes here in Norwich where we are investing in the area to bring the fastest most reliable network technology to practically every home and business locally.
Norwich’s new full fibre network will make it possible for you to take advantage of all the benefits of online learning, from ease of access and controllable pace, to the ability to choose from a wider range of options that suit your own unique learning style and ambition.
Immersive technologies, such as Virtual Reality (VR) and Augmented Reality (AR), for example, are already transforming education, making learning a whole new experience. There are countless examples of this technology being used, which include The Unimersive, which is an app which uses VR to help people learn a new language, and the Gibson App which uses AR to help people learn guitar.
Everyone learns in different ways; some need to read information, while others need to see it illustrated. So how do you deliver a learning experience which suits everyone? Artificial Intelligence (AI) is enabling the development of training programmes that are completely personalised to each person.
Similarly, adaptive learning platforms are being used to meet the needs of each individual learner, ensuring that they can understand the information, learn at their own pace, and repeat any sections they don’t understand. Prodigy Math is just one example of this, the game, which teaches mathematics, uses an algorithm to match the learning to the student’s style and level.
Another benefit of AI-enabled technology is that as it is largely based online, meaning you can get 24/7 access to learning. And, with fast, reliable connectivity, such as the services enabled by CityFibre’s full fibre network here in Norwich, quality online experiences are accessible to all – no matter how data intensive.
This is just a snapshot of how the way we learn is changing, and the massive opportunities which exist to develop new skills and experience new things. Our area-wide full fibre networks will future proof communities, ensuring that as the learning landscape continues to change and expand, people will be able to use the technology and take advantage of these remarkable innovations in learning.
Brick by brick, our new Dereham Road, Norwich Centre is nearing completion.
Make a lasting gift to support local people affected by cancer and buy an engraved paver for the walkway through our sensory garden in the grounds of our new Cancer Support & Information Centre on Dereham Road in Norwich.
Our sensory garden, set to be completed in Spring 2022, will be an uplifting and lasting place where many people using our services will spend time.
Help us build a better future for those affected by cancer #nearertohome
Our high quality pavers will be engraved with black lettering with a two line dedication made up of 21 characters per line (including spaces and punctuation). You can put a paver in your name, the name of a loved one, family, friends, your company – or buy simply as a gift. Your dedication will be an engraving which will sit below the surface of the paver. The pavers have a 20 year guarantee.