Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is designed to help those who are charged with the important task of creating and leading teams. As leader you have many responsibilities and obligations and these are essentially the same regardless of whether you lead a small or large team. It’s important that team leaders, managers or supervisors recognize their role in building and managing the performance of their team. This workshop will enable you to understand what is involved in leading a successful team and will help you identify which methods are most effective to get you the best results. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The focus of attention when leading a team. Stages of team development. Building the team by agreeing team identity, mission statement and shared values. Team goals and priorities – how to ensure they are well formed and achievable. Motivational models that highlight what managers can practically do to motivate staff Who plays what roles – achieving the right balance Communication styles Managing different people differently. Overcoming the barriers to team performance. Dealing with challenging individuals. True diversity and inclusion and how to make it work for you Managing Performance Course price: From £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Join us on our brand-new ‘recovery programme’ virtual events which support businesses to restart, rebuild and renew.
Workload is the number one offender when it comes to workplace stress and anxiety. This session is packed full of techniques to help you organise and prioritise your working week to help you become more productive, efficient and time-rich – perfect for helping that elusive work/life balance.
Content / Takeaway
Gain an understanding of the impact workload and poor time management has on our wellbeing.
Recognise your barriers and challenges to effectively managing your time, especially poor organisation and procrastination
How you currently use your time and planning to improve
Understand your workload and how to prioritise effectively
Know how to use a variety of time management techniques to improve efficiency, reduce stress and improve performance
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
With over 25 years’ experience in leadership and management, Alex Sellers is now a Director of Turning Factor and thrives on sharing insights and helping people and businesses develop to reach their full potential. He has line managed lots of teams and lots of people!
About Turning Factor
Turning Factor is a strategic learning and development company delivering high-quality services both nationally and internationally. With a specialism in bespoke training programmes and organisational change, Turning Factor is committed to helping develop people and develop business, so both can reach their full potential.
Turning Factor has been recognised as a provider at the forefront of the Training and Development Industry. We work and collaborate with innovators, business experts and key organisations to develop cutting edge Learning & Development solutions and design innovative business-relevant programmes.
The aim of this course is to equip delegates to take a lead role in assessing office workstations and the wider management of associated musculoskeletal disorders (MSD).
Objectives – State the basic HSG65 management cycle, and illustrate how this can apply to the control of MSD’s arising from display screen equipment (DSE) use. – Understand the value of MSDs prevention. – State the minimum equipment/environmental requirements for workstations, as specified in the Schedule of L26. – Understand how the type of job/task can affect assessment (“occupational” factors). – Understand how the correct set up of DSE can prevent MSDs, and state the ideal set up. – Understand the “human” factors that can affect DSE users’ ability and willingness to use DSE correctly. – Demonstrate some of the key skills in ensuring DSE users improve their work station. – Develop an intervention hierarchy in the case of ill health arising from DSE use.
– State the key sources of law and guidance, and where they can be found.
Prerequisites: None, just enthusiasm (basic spoken English/literacy does help).
Venue: RedCat Training Rooms, 8 Thorpe Road, Norwich
Course Tutors: Sarah Daniels/Richard Mills (Chartered Environmental Health Practitioners), who have spent over 50 years between them in profession. The RedCat Partnership has been providing health and safety training/consultancy locally and nationally for 19 years.
Join us for what promises to be an informative and engaging event, where a guest speaker from the Bank of England will share current insights on the UK economy. The event will take place on Friday 12 November at Barnham Broom, where a buffet lunch and other refreshments will be provided prior to the presentation.
Our guest speaker, Phil Eckersley, Agent for South East and East Anglia from the Bank of England will be providing an ‘off-the-record’ look at the UK economy. There will also be opportunities to network with business leaders from across the county before and after the talk, as well as a Q&A session with the speaker.
The event will be off-the-record and press will not be invited.
Agenda
12pm – Arrival and networking
12.30pm – Welcome from the Norfolk Chambers / Lunch
1pm – Phil Eckersley, Bank of England presentation
1.30pm – Q&A session
2pm – Event close
Who is it for?
Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to learn more from the Bank of England.
Cancellation policy
If you have booked tickets and are no longer able to attend, please notify us at [email protected]. Please note that refunds will not be issued if you cancel after Thursday 4 November.
Guest speaker: Phil Eckersley, Agent, South East and East Anglia, Bank of England
Phil started with the Bank of England in 1987 having spent three years teaching economics and mathematics in SE London.
After four years working as a statistician on money supply data, Phil moved to the management’s accounts office in the Bank, providing detailed cost briefing to Governors and Directors.
In 1994 Phil joined the Bank of England’s agency network, between 1994 and 2002 acting as Deputy Agent in the South East & East Anglia moving on in 2002 to become Agent for Northern Ireland; then in October 2008 he was appointed to be the Agent in the South East & East Anglia.
* We are doing everything we can to bring you this event in September by following government COVID guidelines. However, due to the unpredictable nature of the pandemic, we may have to postpone this event at short notice if circumstances arise that are out of our control. All staff members of the Norfolk Chambers of Commerce will take a Lateral Flow Test prior to the event, and should anyone have a positive result they will not attend.
We would highly recommend you taking a Lateral Flow Test prior to the event, and if you feel unwell or have any COVID symptoms please stay at home.
What does the future of the workplace look like, based on experiences and learnings from the past year? The Covid-19 pandemic triggered a major shift in the way we live and work. Businesses have had to act quickly to adopt new initiatives and technology to ensure employee safety and wellbeing, whilst maintaining the productivity and connectivity of their teams. Content
Join us for this interactive face-to-face session* to:
Reflect on the changes made to the workplace as a result of Covid-19 and the associated legal and practical issues which have arisen.
Debate whether there is a value in the “traditional office” or whether hybrid working is now the new “normal”.
Discuss how to implement long-term changes to the way employees work and the social, practical and legal implications of such changes.
Consider how we deal with flexible working requests raised informally and under the statutory scheme.
Tackle tricky legal and practical issues which have arisen as a result of staff working more flexibly and dealing with workplace closures.
Consider physical and mental wellbeing strategies post-Covid.
Address the steps that can be taken to ensure inclusion and diversity in hybrid working environments post-Covid.
Who is it for?
HR professionals, business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and access specialist knowledge from Howes Percival.
Cancellation policy
We only have a maximum of 30 places on this event. Please notify us if you are no longer able to attend in writing to [email protected]
Please note that no refunds will be offered if you cancel after Tuesday 12 October.
Guest Presenters
Laura Brown, Director, Employment at Howes Percival LLP
Laura is a Director in the employment law team at Howes Percival and advises employers of all sizes within a range of sectors, including education, energy, motor, manufacturing and food.
Kate Melton, Associate, Employment at Howes Percival LLP
Kate is an Associate in the employment law team at Howes Percival and assists the team in a wide variety of employment matters including both advisory and contentious work.
About Howes Percival LLP
Howes Percival LLP is a leading commercial law firm, and its clients range from individuals and families to global businesses and government departments. They offer a wide range of legal expertise and is constantly investing in new specialisms to ensure that they can offer excellent advice to their clients across all aspects of their business.
* We are doing everything we can to bring you this event in September by following government COVID guidelines. However, due to the unpredictable nature of the pandemic, we may have to postpone this event at short notice if circumstances arise that are out of our control. All staff members of the Norfolk Chambers of Commerce will take a Lateral Flow Test prior to the event, and should anyone have a positive result they will not attend.
We would highly recommend you taking a Lateral Flow Test prior to the event, and if you feel unwell or have any COVID symptoms please stay at home.
Do you know which documents are necessary for an international shipment? Documents are there to help get the goods into the destination country quickly and efficiently. They also offer benefits to both the exporter and their overseas customer.
This full day course looks at export documentation and explains why they might be required, what content is required and the benefits they offer.
Aims • Understand which documents are necessary for an international shipment • Know the key pieces of information required for each document • Understand the importance of preferential trade agreements • Know how to complete the documents • Understand the rules of origin • Know the difference between shipping documents and what they are used for • Identify sources of information with regards to these documents
Who should attend? This course is suitable for anyone involved in the export or import process and who are involved with the preparation of documents such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials “Norfolk Chamber always makes us feel very welcome. The course was as good as always and I now have more knowledge on the industry and export documentation.”
“The content of the course was very goods. I got clarification of the documentation required and how they are used at different stages of an export.”
“Very good course, would recommend.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
For many years businesses have relied on “off-payroll” workers (contractors, consultants, freelancers etc.) as a feasible, and often cheaper, alternative to employees.
However, pending reforms to IR35 rules in the private sector, following their introduction to the public sector in 2017, mean that all businesses are having to reconsider whether these working relationships are likely to be classified as “disguised employment” by HMRC and indeed whether or not such working arrangements will continue to be financially viable from April 2020.
Following a number of recent high-profile court cases, HMRC is turning the screw on tax avoidance by Personal Service Companies (aka one-man bands) by shifting the responsibility for determining a contractor’s IR35 status to the end-client including the liability to operate PAYE when necessary.
This seminar will endeavour to explain all aspects of IR35. Everything from what IR35 is to the financial impact it could have on your business, no matter how small, ensuring you gain all the knowledge you need to take the necessary steps to prepare for HMRC’s new regime.
Who is this for?
This course is suitable for anyone working as a contractor, consultant, freelancer or another form of subcontracted support for another organisation, and companies who are using a lot of external contractors etc. Understanding whether the relationship is Contractor or Employee is highly important and ignorance is no longer a defence.
Coaching and mentoring are invaluable skills that can add value and make a really positive impact in any organisation – whether for the purposes of supporting the development of senior staff, middle managers or newcomers to the business.
City College Norwich is offering two part-time Institute of Leadership and Management (ILM)-accredited courses to help you develop these skills, through our Level 3 Coaching Award and Level 3 Mentoring Award.
These highly practical and interactive courses are a great investment in staff skills for your organisation. By developing your coaching/mentoring skills within the workplace, they will in turn enable you to nurture and support the development of your colleagues.
The weekly taught elements of the course, covered in the first 4 weeks, cover the essentials of coaching and mentoring, planning, and different models of coaching/mentoring.
Participants then apply what they have learnt by undertaking a series of coaching/mentoring sessions within their organisation, supported by one-to-one supervision and support from a qualified and experienced trainer.
Successful completion of the course requires participants to undertake reflective practice on their coaching/mentoring experiences, completion of a portfolio, and action planning for their further development.
These popular courses attract individuals from a wide range of sectors and job roles, as well as different types and sizes of organisation. Participants value the opportunity to work with like-minded individuals in developing their coaching and mentoring skills in a safe and supportive environment, as reflected in this feedback from one participant:
“The ILM Level 3 course in Mentoring broadened my skillset, subsequently helping me to apply my experience in mentoring others in the workplace, both in a formal and informal way… Working with others in the sessions really helped explore different styles and try out ideas with each other.”
City College Norwich has daytime and twilight courses, for both the ILM Coaching and ILM Mentoring courses, starting at the end of October 2018 and in April 2019. The course cost is £325.
Chamber Co.nnects are monthly network meetings for its members to network and chat with other businesses in a digital space.
We believe networking is key during difficult times to help with mental health, continuation of business and access to help and advice from peers. Each network meeting will have 1-2 guest speakers and will be focusing on a current topic.
Enjoy from the comfort of your own home with no early starts or commute and make sure to make a coffee and bring a smile to this online video meeting.
Who’s it for?
Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in the Norfolk area.
Topic – How PlantGrow grew from a local business to a global player
18-months ago PlantGrow were just a very small independent family business based in Attleborough in Norfolk, literally selling their plant-based products to their neighbours. Now PlantGrow sells its products all over the UK, into Northern Ireland, Europe, and soon to be many other places across the globe.
The most important thing to take from this story is persistence, patience, and ambition. PlantGrow invested in their business at the quietest point in the season, demonstrating that risk is crucial. This paid off at the right time, although your business may be slower than you like or in some cases standing still, don’t let that stop you from reaching out to what is in front of you.
Guest Speaker
Ashley Day, Sales and Marketing Director at PlantGrow
Ashley joined the business in 2020 with a vision to make a world-class brand visible with much experience within marketing and business development this was greatly welcomed. He has spent most of his working life alongside businesses of all sizes, developing strategic plans to market, repairing, and improving the customers journey and many of which are within Norfolk.
About PlantGrow
PlantGrow is proud to be the first in the UK to produce an award-winning range of completely organic approved fertiliser products made from a renewable energy process, with no chemicals, no peat, no animal waste and plenty of natural goodness. PlantGrow’s organic approved fertilisers and composts are made entirely from plants, packed full of micronutrients and are leading the way to a more sustainable future.
A “totally natural, sustainable, and chemical-free” product, not only is PlantGrow unique but it is perfect for any growing task in your garden or allotment. PlantGrow does not only contain Nitrogen, Phosphorous and Potassium but its plant-based ingredients are packed full of micronutrients perfect for conditioning soils and supporting healthy plant growth.
Agenda
09:30 – Welcome from Chamber. Go through format and any updates (5-mins) 09:35 – 45-second introductions from each delegate (15-mins) 09:50 – Guest speaker (15-mins) 10:05 – Q&A for speaker (10-mins) 10:15 – Discussion topics and networking (45-mins) 11:00 – Close
Due to this event being for members-only, it has been set-up for manual approval, so event details will be received shortly after registering rather than immediately.
Chamber Co.nnects are monthly network meetings for its members to network and chat with other businesses in a digital space.
We believe networking is key during difficult times to help with mental health, continuation of business and access to help and advice from peers. Each network meeting will have 1-2 guest speakers and will be focusing on a current topic.
Enjoy from the comfort of your own home with no early starts or commute and make sure to make a coffee and bring a smile to this online video meeting.
Who’s it for?
Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in the Norfolk area.
Topic – Mental Health Awareness Training in the workplace
Every employer depends on having healthy and productive employees – valued and supported staff are far more likely to perform better and achieve peak performance. Mental health problems are common among employees, and research suggests that the past year has been particularly challenging for staff. In 2021, Mind surveyed more than 42,000 employees across 114 employers participating in the Mind Workplace Wellbeing Index and included an additional section on the impact of Covid-19. The mental health charity found that two in five (41 per cent) of Index employees whose employers were taking part said their mental health had worsened during the pandemic. Norfolk and Waveney Mind are passionate about helping every business to have the healthiest work environment possible. Come along to this Chamber Co.nnect event to see the support and courses which they can offer your business. It’s time to act now and invest in mental health awareness.
Guest Speakers
Alex Wiseman, Partnership Co-ordinator at Norfolk and Waveney Mind
Alex joined the charity in May 2021 after supporting them for many years. He wants to play his part in making sure everyone has accessible mental health services.
About Norfolk and Waveney Mind
Norfolk and Waveney Mind are a mental health charity that believes no one should have to face a mental health problem alone. They work to reduce the stigma associated with mental health, support people in their recovery and champion better services for all.
Ben Goode is a Director at LSI Architects. His areas of responsibility at LSI are wide-ranging and include Finance, Human Resources, IT, Health and Safety, Community and Company Secretarial. In recent years, Ben has been the spearhead behind LSI Architects’ focus on raising the profile of mental health and wellbeing in the workplace, and the Practice’s work to become a more open and supportive organisation. This work has seen LSI Architects receive the Gold Accreditation in Mind’s annual Workplace Wellbeing Index on four occasions. This year, the Practice was recognised by Mind as the top UK employer for Workplace Wellbeing. About LSI ArchitectsLSI Architects is an AJ100, award-winning architectural practice with around 70 people, including Architects, Architectural Technologists and support staff, based in London and Norwich. The practice seeks to create sustainable, innovative, valuable and positive architecture that improves lives, builds communities and enhances society, or as they put it – Life Touching Design. LSI Architects has long been recognised as one of the best employers in the construction industry as a Sunday Times Best Company To Work For since 2015 and a gold accredited organisation by Investors In People and Mind’s Workplace Wellbeing Index.
Agenda
09:30 – Welcome from Chamber. Go through format and any updates (5-mins) 09:35 – 45-second introductions from each delegate (15-mins) 09:50 – First speaker – Alex Wiseman (10-mins) 10:00 – Q&A (10-mins) 10:10 – Second speaker – Ben Goode (10-mins) 10:20 – Q&A (10-mins) 10:30 – Discussion topics and networking (30-mins) 11:00 – Close
Due to this event being for members-only, it has been set-up for manual approval, so event details will be received shortly after registering rather than immediately.
The King’s Lynn Climate Change Expo will showcase decarbonisation measures available to local businesses and provide advice on how to progress decarbonisation works, to reach the 2050 net zero target.
The King’s Lynn Climate Expo is a day-long event for not only, businesses but the whole community.
By showcasing businesses that can provide services and products to help you on your net-zero journey, we can support Norfolk businesses reduce their carbon emissions.
It’s that time of year again… and this year we’re celebrating in style!
Join us at the beautifully refurbished Norwich Theatre Royal for festive drinks and Co.nversations with members of the Norfolk business community. Our CEO, Chris Sargisson, will kick the evening off with a warm welcome, followed by networking and a selection of wine.
Upon arrival, please head to the main bar area (the Long Bar) which has been exclusively hired for this event.
Agenda
18:00 – Event starts
18:15 – Welcome from Chris Sargisson, CEO of Norfolk Chambers of Commerce
18:30 – Networking
20:00 – Event close
Who is it for?
Anyone is welcome at this event, and it is open to both members and non-members.
Drinks
We will be providing a selection for wine for this event which is included within your ticket. There will also be a bar where you can purchase a selection of drinks throughout the event.
Cancellation policy
If you have purchased tickets for this event and can no longer attend, please notify us at [email protected]. Please note, refunds will not be issued if you cancel after Thursday 25 November.
* We are doing everything we can to bring you this event in December by following government COVID guidelines. However, due to the unpredictable nature of the pandemic, we may have to postpone this event at short notice if circumstances arise that are out of our control. All staff members of the Norfolk Chambers of Commerce will take a Lateral Flow Test prior to the event, and should anyone have a positive result they will not attend.
We would highly recommend you taking a Lateral Flow Test prior to the event, and if you feel unwell or have any COVID symptoms please stay at home.