Legalities, responsibilities and reporting Assessment of the situation Dealing with an unresponsive casualty Fractures and spinal injuries Shock (including Anaphylaxis) Control of bleeding Resuscitation Bandaging Heart attacks Choking Head injuries.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Are you struggling with Linkedin? Not quite sure what the fuss is about? Wondering whether you should spend even more time on yet another networking platform? It’s ok, you’re one of many, you may even be one of the many who set up an account but then didn’t go back to it. Linkedin is a business tool which helps you to do even more business. Having just hit 200million users, 1 million groups, 40 million visits a week and a total of 5.3billion searches during 2012, you can’t ignore it. Did you know that half of the users on Linkedin are the main decision makers? Did you know that Linkedin drives the most customers for B2B organisations – even more than Blogs? Tapping properly into Linkedin will enable you to drive valuable customers to your website. Tapping properly into Linkedin will position yourself as a leader in your niche and gain you new clients. Stop missing out on opportunities now! This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise LinkedIn for your business to drive traffic and get results. Duration: Half-day course (9.30am – 12.30pm) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: Light refreshments will be provided. Lunch only provided on full-day courses. Course Content: How to achieve maximum exposure and connect with main decision makers The power of groups and company pages How LinkedIn works with or without a budget How LinkedIn is the perfect marketing tool & discover the ways to use it in your business Course price: From £38.50 – £49.50 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Cyber Essentials is a Government-backed, industry-supported scheme to help organisations protect themselves against common online threats. It is backed by industry including the Federation of Small Businesses, the CBI and a number of insurance organisations which are offering incentives for businesses.
UK Government requires all suppliers bidding for contracts involving the handling of certain sensitive and personal information to be certified against the Cyber Essentials scheme.
This one day course is aimed at enabling businesses who wish to pursue a Cyber Essentials accreditation using internal staff resources to prepare. Understanding of key technical concepts such as Networking, Operating Systems and Systems Administration is required.
Are you aware of the advantages of claiming inward and outward processing relief? Inward processing and outward processing are methods of claiming relief from Customs duties and VAT in some cases.
This half day course helps companies work through the process of applying for authorisation and informs you of the information required internally to ensure a good audit trail so that returns are completed on time.
Aims
• Have an understanding of the advantages of claiming IPR and OPR
• Understand the customs regimes and the ‘Tariff’
• Know what documentation is required to claim IPR and OPR
• Learn what commodity and procedure codes are and where to find them
• Know how to work out customs duties
Who Should Attend?
This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials
“I have a much better understanding of inward and outward processing.”
“I now know how to apply for authorisation and have a better understanding of the procedures involved with inward and outward processing.”
Cancellation Policy
15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
To book onto this course please send an email with your requirements to [email protected] or call 01603 729707
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA This course develops many of the most useful aspects of Excel such as formulas and functions, list management, and more advanced features including Pivot Tables and summarising data across multiple sheets or books. Trainees will have completed the introduction course or have a similar knowledge and experience of using Excel in the workplace. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Review Brief review of general Excel principles: Formulas, Functions, Absolutes, Formatting, AutoFill Functions Using Paste Function The IF Function Nested IF Functions The VLOOKUP Function Nesting other Functions Linking Multiple Sheets and Workbooks Summarising data from multiple sheets Working with 3D Formulae Linking workbooks Workspaces List Management (Databases) Sorting Subtotals Filtering Good Working Practice Pivot Tables Creating pivot tables with the Pivot Table Wizard Formatting pivot tables Manipulating pivot tables Graphs/Charts Creating a graph/chart Formatting a graph/chart Changing and editing your graph/chart Using the Chart Wizard Incorporating a chart into a Spreadsheet Macros Recording a simple macro Assigning a macro to toolbar buttons An explanation of different versions Course price: £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Course Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. It’s never been more important to get your message out there, but how do you cut through the noise and tell your story so that people will listen and act? The tutor for this new workshop is Shaun Lowthorpe. Shaun is a former EDP business editor with 16 years’ experience in regional journalism. In 2016 he set up Content Connective specialising in business journalism, content marketing and communications. Duration: Half-day course (9:30am – 12:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Refreshments: Light refreshments will be available throughout the duration of this half-day course. Course Content This half day course shows you how to use journalistic techniques to tell your story and reach your customers and prospective clients, whether it’s through your website, social media, and of course the press. We’ll help you decide the basic building blocks of your story to determine what to write and when. We’ll also look at what channels you should be using, how to use simple SEO techniques to come up with story ideas, and how to pitch a press release to the local media. By the end of the session you will be able to set out what you want to say, how you should say it, and who you should say it to. Course Costs – £38.50 – £49.50 For more information – please call 01603 788950 or email [email protected]
Jolyon Berry is a Director at Thompson Smith and Puxon Solicitors where he is heads up the Employment Department. He has over 20 years’ experience in employment law and takes a very sensible and practical approach with managing legal risk arising from the workplace.
During this session, Jolyon will explain why many employers remain vulnerable to claims for discrimination and how an employer might confidently resist a claim for discrimination by a disgruntled employee.
No self-respecting employer tolerates discrimination at work, yet discrimination claims are still frequently brought by employees and are on the increase. This is partly due to the lack of understanding around what is and is not acceptable. What may, in the past, have been characterised as ‘banter’ or ‘horseplay’ may now be considered as unacceptable harassment or victimisation creating risk and liability, as well as injury.
The law has developed significantly over the years. The Equality Act 2010 and case law has brought a new level of complexity and often employers are not clear about their obligations, for example with discrimination arising from disability and making reasonable adjustments.
There are also situations where unhappy employees, who do not have the qualifying service to claim unfair dismissal, may allege sex, race or disability discrimination as a way to bring a claim.
Jolyon will touch on all these areas and provide some practical tips for preventing and avoiding claims and how to defend claims.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is designed to help those who are charged with the important task of creating and leading teams. As leader you have many responsibilities and obligations and these are essentially the same regardless of whether you lead a small or large team. It’s important that team leaders, managers or supervisors recognize their role in building and managing the performance of their team. This workshop will enable you to understand what is involved in leading a successful team and will help you identify which methods are most effective to get you the best results. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The focus of attention when leading a team. Stages of team development. Building the team by agreeing team identity, mission statement and shared values. Team goals and priorities – how to ensure they are well formed and achievable. Motivational models that highlight what managers can practically do to motivate staff Who plays what roles – achieving the right balance Communication styles Managing different people differently. Overcoming the barriers to team performance. Dealing with challenging individuals. True diversity and inclusion and how to make it work for you Managing Performance Course price: From £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Can’t get your head around preference and non-preference origin? When it comes to the rules of origin it is easy to get confused.
This half day course will take a detailed look at the rules of origin and will provide you with clarity. This course also makes you aware of the differences between the two rules of origin.
Aims:
• Have a clear understanding of the differences between preference and non-preference origin
• Understand the rules determining preference rules of origin
• Have an understanding of the percentage rules and how to apply it
• Know the different types of origin
• Know where you can go for help and identify sources of information
Who Should Attend?
This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials
“Very knowledgeable speaker who was able to incorporate real life scenarios to add depth to my learning.”
“Things became a lot clearer. I now have a better understanding of the procedures involved and documents that may be required. ”
Cancellation Policy
15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
To book onto this course please send an email with your requirements to [email protected] or call 01603 729707
You may be eligible to claim up to 100% of the training course cost back from HMRC. You can find out more if your business is eligible, how to register and submit an application at https://www.customsintermediarygrant.co.uk/
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is aimed at providing employees who have been nominated as fire marshals or fire wardens with the knowledge and skills to carry out their duties effectively. This course is delivered by qualified fire fighters. It is designed to provide delegates with an awareness of the requirements and implications of The Regulatory Reform (Fire Safety) Order 2005, in addition to the general issues regarding fire safety. Delegates will learn the common causes of fires and how fires spread, in order that they may take this knowledge back to their workplace or area of responsibility to reduce the risk of fires starting or spreading, together with emergency procedures to be followed in case of fire. Duration: Half-day course (9:30am to 12:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided: If you are also attending the Fire Extinguisher Training course in the afternoon a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the morning. Course Content Upon completion of this half day course, delegates will have knowledge and awareness in the following areas: Responsibilities of fire marshals Relevant legal requirements Fire risk assessments, inspections and audits Fire detection and warning systems Emergency procedures, means of escape and evacuations Fire fighting equipment Maintenance and testing of fire precautions Course price: £47.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
To help participants identify and eliminate potentially hazardous conditions in their environment, recognize emergencies, and make appropriate decisions for first aid care. All participants will receive a certificate.
Subsidised heavily by Discover King’s Lynn, King’s Lynn BID. Tickets only. Available to King’s Lynn BID Levy payers only.
How many times have you heard that you should have a blog on your website but do you know why? This workshop will cover how blogs attract traffic and what you need to do to convert that traffic into customers.
Duration: Half-day course (1.30pm – 4.30pm)
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: Light Refreshments will be available throughout the duration of this course.
Course Content Blogging versus vlogging What you need to start a blog What helps your blog get picked up by Google How to get potential customers to stay on your blog longer Tools to monitor and measure blog activity What to do if you’re not the best at putting words together How to create content around what potential customers are searching for How to promote your blog SEO for your blog Sourcing free pictures for your blog We will also run through the blogging pitfalls and how to avoid them By the end of the session, you will be equipped with everything you’ll need to run a successful blog. You will also leave with a six-month blogging plan to keep you on track.
Course price: From £37.00 to £48.00
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]