Event

Be Better at Lean Management

Written by on 19 February 2026.

Please arrive 15 minutes before the session starts at 08:30am. Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Lean Management) Keith Betts, Lean Management Training will be your host. You will learn: Lean management is an approach to running an organisation that supports the concept of continuous improvement in order to improve efficiency and quality. Learn from Keith Betts of Lean Management Training the tools and techniques that can help give you a competitive advantage, not just in manufacturing, but also in office and service environments. About Keith: Keith worked for over 40 years in manufacturing in various roles such as purchasing, materials, management, production planning IT and more. During much of this time Keith was a Senior Manager involved in continuous improvement, culminating in a lean conversion with a Danaher Corporation which is a world leading corporation in lean. This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required.Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.

How To Create Your Own Video Content

Written by on 19 February 2026.

Want to develop your skills and produce your own quality videos for your business?

Want to avoid the pitfalls of amateur video production and get up to speed quickly?

Our video training course is offered over one or two days, and is aimed at helping businesses and organisations utilise the power of video marketing. We teach the tricks of the trade, showing you what you should be thinking about, and giving you technical and creative insights to raise the standard of your future productions.

On day one, you will be taught why video is a powerful tool for your business or organisation, what types of videos can be produced, what works and what doesn’t, and the basics of camera work, sound, editing, video web services such as YouTube, and be given advice on equipment.

Day two is the chance to shoot, edit and upload your very own video for your business or organisation to use- while still having Eye guide you through. The day will also help to reinforce knowledge from day one as well as build your confidence to go away and start your own video marketing.

At the end of the two days you’ll walk away with your first business video and the skills and confidence to keep on producing – for yourself and your company.

Coastal Co.nnect

Written by on 19 February 2026.

February’s Coastal Connect has been cancelled but will return on Thursday March 19th, so please join us then for a super informal networking morning, you’ll have free networking time when you arrive followed by a quick round-table introduction so you can get to know your fellow business people in the room and understand what it is they do. After this our expert will “take the stage” to present on their area of expertise, when they’ve answered everyone’s questions the networking commences again.

Agents and Distributors – BCC Accredited

Written by on 19 February 2026.

Venue Norfolk Chamber of Commerce and Industry 9 Norwich Business Park Whiting Road Norwich Norfolk NR4 6DJ

This half day course covers the vital area of Agency and Distribution. It examines the differences, where each may be appropriate, EU legislation, finding, appointing and motivating your partners. It also highlights the pitfalls and potential costs of getting it wrong.

Import Procedures – BCC Accredited

Written by on 19 February 2026.

This course will explain import documentation and procedures, including where to go for sources of international information and assistance and how to comply with customs procedures.

By the end of the course the delegates will be able to:

Demonatrate an understanding of import documentation and procedures
Identify where to go for sources of international information and assistance
Comply with customs procedures

One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidate achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

Date: Thursday 6 April 2016Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime:9.00am – 4.30pmPrice:Members £208+VAT, Non Members £260+VAT

Please Note– Members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.

Cancellation Policy – 15% of the fee payable if delegates cancel more than 7 days in advance, if less than 77 days full fee payable

How to Make Google Love Your Website: Keyword Research and Content (SEO Part 1)

Written by on 19 February 2026.

This in-depth day session takes you on a journey of learning the fundamentals of Search Engine Optimisation (SEO); exploring exactly what is required to rank higher in search engines.

Through a combination of theory and practical examples, this intense SEO workshop will help you understand:

How Search Engines Work
The principles of how to make Google love your website
Understanding your user and what they are searching for
How to perform keyword research
How to write for Google
The principles of Content Marketing

Who is this course for?

This course is designed to help those who are responsible for making more money online for businesses. It is especially useful for Website Owners, Marketing Managers and Digital Marketing Managers that want clarity on ways in which they can improve Google search visibility and drive more relevant organic traffic to their website. For those looking to break into new international markets, you will learn how to identify opportunities and avoid the most common challenges and pitfalls businesses face.

Whether you are completely new to SEO or someone that has been exploring the basics and is looking for more, this is the perfect session for you.

The course starts with the basics but quickly extends to the technical detail that would be appropriate for those that would like to enhance their online search presence.

How to Make Google Love Your Website: Technical SEO & Linking (SEO Part 2)

Written by on 19 February 2026.

This in-depth day session takes you on a journey of learning the fundamentals of Search Engine Optimisation (SEO); exploring exactly what is required to rank higher in search engines.

Through a combination of theory and practical examples, this intense SEO workshop will help you understand:

How Search Engines Work
How to make Google Love your Website (Technical & Code Considerations)
How to make Goole Love Your Content (On-Page Optimisation)
How to make Google know you are Loved (Building Positive Signals)
How to measure success

Who is this course for?

Whether you are completely new to SEO or someone that has been exploring the basics and is looking for more, this is the perfect session for you.

The course starts with the basics but quickly extends to the technical detail that would be appropriate for those that would like to enhance their online search presence.

Using Instagram and Pinterest to grow your business

Written by on 19 February 2026.

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA.

Instagram is becoming the influencers platform of choices and it is one of the fastest growing social media platforms. With new features being added every month it is quickly becoming an essential channel to drive activity and grow your brand.

Pinterest is one of the fastest growing e-commerce channels and the unique way that it is set up allows content to be shared and discovered much more easily than other social media platforms.

On full-day courses a sandwich lunch or salad with crisps and cake will be provided. Light refreshments will be available throughout the duration of this course.

Duration: One-day course (9.30am – 4.30pm). Please make sure you have active accounts set up before the course takes place.

Equipment: Pens and note paper will be available. Please bring any passwords you may need to access. Main Instagram features are not available on desktop so please bring a device you can use on the day that can connect directly to 4G.

Lunch provided: On full-day courses a sandwich lunch or salad with crisps and cakes will be provided. Light refreshments will be available throughout the duration of this course.

This workshop will look at the key features of each platform and help you to leverage them to increase leads and grow your brand. The workshop will look at the following areas:

Course Content The basics of each platform The features of each platform Creating content and using tools to save you time and effort. Strategies for success Selling products on each platform

The aim is to give you the skills required to go away and use these platforms to help grow your business.

Course price: £74.00 – £96.00

For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

Trainers Refresher

Written by on 19 February 2026.

Our Trainer’s Skills refresher workshop is the perfect course anyone wanting to improve on their training techniques.

Topic areas covered

This interactive day will enable delegates to understand and put into practice the following:

– Redefining course objectives

– How to plan & design training to ensure delegates commitment & their enthusiasm

– Coping Strategies for Challenging trainees (those who resist training!)

– How to ensure training is interactive and participative – not just a presentation

-How to ensure training is truly effective

– What to do before and after training to ensure the best possible outcomes

Our workshop is here to help re-energise your training skills!

For more information on this course click here

How to Increase Your Sales

Written by on 19 February 2026.

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Because you have a good product and efficient customer service doesn’t mean that prospective customers are going to beat a path to your door. This practical and interactive workshop will enable you to win more business by getting your sales message across positively by phone, face to face, by email or on paper. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Turning Cold Calling Into Warm Calling Making Quality Appointments Networking Building Productive Referral Business. Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

Inward and Outward Processing Relief – BCC Accredited

Written by on 19 February 2026.

Inward Processing Relief (IPR) and Outward Processing Relief (OPR) are methods of obtaining relief from Customs duties, and in some cases VAT. Both procedures can be beneficial to a Company in relation to cash flow together with the possibility of more competitive pricing.

This course helps companies work through the process of applying for authorisation, the necessary information required internally to ensure a good audit trail so that returns are completed on time.

Personnel who are involved with Shipping and Accounts should attend this course to learn how to take advantage of these duty relief procedures.

By the end of the course the delegates will be able to have an understanding of the:

advantages of claiming IPR or OPR
custom regimes and the “Tariff”
documentation required to claim IPR and OPR

One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

Date: Wednesday 4May 2016Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 1.00pm – 4.30pmPrice: Members £128+VAT, Non Members £160+VAT

Please Note – Members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.

Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable.

Level 2 Award in Food Safety

Written by on 19 February 2026.

This one day course is a must have qualification for all employees in the Food and Hospitality sector and will enable delegates to:

*Take personal responsibility for food safety procedures *Keep themselves clean and hygienic *Receive and store food safely * Prepare, cook and hold food safely *Assessing and evaluating the learning

The subjects covered are:

1. Food safety hazards; what can harm the consumer? 2. Safe food storage; food handling & cross contamination 3. Temperature control; refrigeration and chilling 4. Cooking, hot holding and reheating 5. Cleaning and disinfection 6. Pest control 7. Food premises and equipment 8. Legislation

Prerequisites: None-just enthusiasm (but basic spoken English/ literacy does help)

Duration: One day training programme (09:00-16:30)

Cost: £90 +VAT includes examination fees and lunch

Course Tutor: Course Tutors: Sarah Daniels & Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession.

The RedCat Partnership has been providing food safety training & consultancy in Norfolk, East Anglia & nationally for over 19 years.

For more information about this course please contact us on 01603 473732 or [email protected]