Event

Be Better at Google Analytics

Written by on 19 February 2026.

Please arrive 15 minutes before the session starts at 8.30am. Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Google Analytics) Mark Ellaway, Bigfork Ltd will be your host. You will learn: In this session, hear Mark Ellaway of Bigfork Ltd on his top tips for how to use Google Analytics to measure, monitor and track the efficiency of your online campaigns and get the best results in your marketing efforts. Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site and how you can keep them coming back. “Excellent presenter and extremely useful information – very worthwhile.” –Jemma Smith,Meltemi Ltd. About Mark:

Mark Ellaway is the director at Norwich based digital marketing agency, Bigfork. Mark has been working in digital marketing for over 12 years and his expertise includes website design and online marketing campaigns.

Follow Bigfork: @bigforkltd Supported by:

This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.

International Trade Training: Incoterms® 2020

Written by on 19 February 2026.

This course is an introductory overview to the process, key terminology and procedures for exporting. This will provide a basic understanding from your first enquiry and possible hurdles on the export journey.

Incoterms Rules are vital in determining who is responsible for the risks and costs of international trade at each step of the process. They may be used to frame contract discussions, negotiations or checklist for buys and sellers.

All parties should have a clear understanding of the rules to minimise disruption or disputes. This course is aimed at those with no prior knowledge, or looking for a refresh on Incoterms.

Learners will:

• The purpose and functions of Incoterms

• Features of Incoterms 2020

• The pros and cons of each, to help determine best use.

• Sources of help and information on Incoterms

This expert led course is part of the accredited BCC Foundation Award in International Trade. Each session will be followed by a short assessment to complete the training module, completing six modules earns the BCC Award in International Trade.

For more trade training modules: https://norfolkchamber.co.uk/chamber-events/

In the event you are no longer able to attend this training course, please note you must cancel or request a transfer of your place at least 7 working days before the course. The cancellation must be in writing and sent to [email protected] indicating the name of the course you are cancelling for and delegate(s) details.

If a booking is not cancelled and the delegate does not attend, full event costs will still apply.

Be Better at Google Adwords

Written by on 19 February 2026.

Please arrive 15 minutes before the session starts at 12.30pm.

Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Google Adwords)Matt Brown, One Vision will be your host. You will learn:

A high Google ranking is essential for many businesses and Google AdWords Pay-Per-Click (PPC) advertising is the closest thing to being able to guarantee a page 1 ranking on Google. Matt Brown from One Vision will explain Google Adwords, including practical tips on account set-up, keywords and optimising campaigns.

About Matt:

Matt is a co-founder and director of One Vision Ltd. Seasoned with over 25 years front-line sales and marketing experience, both in the creative industry and on the client side. He works with clients to build their businesses by bringing clarity to their marketing and getting the maximum return from their marketing budget.

Follow One Vision:@1visionltd Supported by: This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. Bookings for this event are now closed. For last minute bookings please email [email protected]

ADR Training (Core, Packs, Tanks, Classes 2 3 4 5 6 8 9)

Written by on 19 February 2026.

This course is suitable for Initial or Refresher ADR training.

Get up to 28 hours Driver CPC.

Location: CTS Training & Consultancy Ltd, Main Road, Terrington St John, PE14 7RP

Price includes full course with CPC hours, please contact us for a bespoke quote if you do not need all modules. Price excludes VAT.

To find out more or to book, contact 01945 880155 or [email protected]

Managing a Busy Workload

Written by on 19 February 2026.

Too much to do but too little time?

This one day workshop will provide you with the tools you need to become more productive and less stressed. It is for anyone who feels they just don’t have enough time to get everything done.

During the course of the day, you will discover how to

Plan – know what to do – uncover hidden tasks

Schedule – when to do what and why

Delegate – delegate effectively when you are busy

Manage – manage interruptions, procrastination and perfectionism

Places are limited so get in touch to reserve your place.

Call: 01379 308690

Email: [email protected]

Start-up Day Reloaded

Written by on 19 February 2026.

Get your new business off to a flying start with this day of expert advice and inspiring conversations from the Business & IP Centre Network

Following the success of our national Start-up Day in November, six of the Business & IP Centres in UK libraries have teamed up to bring you another great day of lively and informative presentations for new business founders.

We’re delighted to be joined by Mintel, PRECIOUS and Santander. Mintel is a world expert in what consumers want and why. PRECIOUS is a digital platform, network and resource for women of colour, launched by Foluke Akinlose MBE. Santander offers everyday banking for your business.

Our programme of sessions is:

10:00 – 10.45: How Covid-19 has changed consumers’ behaviour and attitudes with Mintel
10.50 – 11.25: What’s your business personality? How understanding your personality can help you communicate better. With Tim Cooke (MENTA)
11.30 – 12.25: Using online tools to start and grow your business with Ruth Roan (Building Business Consultancy)
12.30 – 1.05: PRECIOUS Conversations with Arit Eminue (DiVA), Grace Francis (DramEd) and Lisa Newton (Boogles Ltd)
1.10 – 1.50: Starting up on a shoestring with Santander
2.00 – 2.40: Pitching your business with Peter Hill (Business & IP Centre Birmingham Entrepreneur In Residence)
2.45 – 3.30: Start-up Stars with Tracey Purcell (Beautiful Ethical), Silvia Pingitore (The Shortlisted Magazine) and Omar Bahadur (Faraday Drinks), moderated by micro-business specialist Tina Boden
3.30 – 4.00: The Swap Shop – let’s get back to business with Rachel Hayward (Ask the Chameleon)

Your host for the event is radio presenter and Media and Engagement Executive for the Women’s Organisation Cynthia Ajayi.

You only need to register once to get access to the full day of events. You can then choose which sessions you attend.

For further information about any of our events, please contact us at [email protected] or telephone 01603 774708.

Spotlight: What the Business & IP Centre Norfolk can do for you

Written by on 19 February 2026.

Starting a new business or looking for ongoing business support? Join us online to discover the wealth of resources held at BIPC Norfolk!

About this Event

Starting a new business or looking for ongoing business support?

Join us online to discover what the Business & IP Centre Norfolk can offer to help your business start, grow and thrive.

The Business & IP Centre Norfolk is a fantastic place to start for all things business!

As well as holding a full reference and lending service for individuals and organisations, BIPC Norfolk has a wide range of facilities to help you and your business prosper, many of which have moved online since the start of the pandemic.

We provide access to many free online resources from market research to databases.

We host free 1:1 sessions with business law, experts (Leathes Prior) accountancy (Larking Gowen) start-up (Menta) and growth experts (New Anglia Growth Hub) .

We also offer a packed yearly programme of free Spotlight business workshops to choose from, as well as our recently launched Reset.Restart programme to help reposition business at this challenging time.

As part of the national Business & Intellectual Property Network, linked to the British Library, we offer free appointments with staff who are trained IP advisors.

The session will last for up to an hour and takes place online with BIPC Coordinator, Julie Cleminson. There will be time for questions throughout the event.

Booking is essential, and we will get in contact nearer the time of the event itself with access details for this online event (Zoom)

Mental Health First Aid Training

Written by on 19 February 2026.

Did you know that mental health issues cause around 1 in 8 workplace absences?

That’s the equivalent of 17.1M working days lost annually.

That’s why Mental Health First Aiders are an integral part of the workplace. They are trained to recognise signs of poor mental health and to advise colleagues on where they can find support.

Having trained Mental Health First Aiders in the workplace can promote a healthier culture, because it demonstrates that mental health is a priority.

Our next Mental Health First Aid training course is on the 25th September 2025 at our training centre in Terrington St John, Wisbech.

Price excludes VAT.

To find out more or to book, call 01945 880155 or email [email protected]

Talent Connect

Written by on 19 February 2026.

Do you have a current or upcoming apprenticeship vacancy?

This is a fantastic opportunity to meet enthusiastic young people face to face ready to take their first step into employment.

Join us at City College Norwich.

Retirement planning workshop

Written by on 19 February 2026.

Are you close to retirement?

Lovewell Blake Financial Planning Limited is committed to helping you plan for the financial and emotional impact of retirement on yourself and your family.

We are running four informal workshops at our Norwich office covering a range of topics to help you plan for retirement, as well as a seminar in Bury St Edmunds to provide further useful and informative guidance on how to effectively manage the impact of retirement. This is the final workshop in the series.

Be Better at Creative Marketing

Written by on 19 February 2026.

Please arrive 15 minutes before the session starts at 8.30am.

Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Creative Marketing) Carole Osborne, Osbornenash will be your host. You will learn: In this session, Carole Osborne of Osbornenash will give you her top tips on how to be innovative and push your marketing that bit further.How can you be creative with your marketing while remaining consistent to transmit the right message to your customers? Sometimes there is a need to think differently; to adapt your current marketing strategy or to have a complete re think…This session will cover the thinking, tools and processes that can help shape an effective creative marketing plan. “I enjoyed the workshop aspect. Brilliant presentation and presenter and a good use of case studies.” – Lucy Wright, First Eastern Counties Buses Ltd. “It was great hearing from someone who puts these techniques into action everyday” -Sammy Willetts,Learning Resources Ltd. About Carole: Carole has worked in the communications industry for over 18 years, starting her career as a YT Placement in production and working her way up until she headed up her own department at a leading regional advertising agency. During that time she has delivered strategic planning, offline and online marketing solutions and project management for a range of regional and national clients including NORCAS, Barclays, Aviva, and Josef Seibel Shoes. In addition Carole is also a qualified fundraiser. Follow Osbornenash:@osbornenash Supported by:

Bookings for this session are now closed. For availablity please call 01603 625977.

Managing a Busy Workload

Written by on 19 February 2026.

Too much to do but too little time?

This one day workshop will provide you with the tools you need to become more productive and less stressed. It is for anyone who feels they just don’t have enough time to get everything done.

During the course of the day, you will discover how to:

Plan – know what to do – uncover hidden tasks

Schedule – when to do what and why

Delegate – delegate effectively when you are busy

Manage – manage interruptions, procrastination and perfectionism.

Places are limited so get in touch now to reserve your place.

Call : 01379 308690

Email: [email protected]