This session will help delegates to recognise post-traumatic stress disorder and post-traumatic symptoms. It will also highlight the effects trauma can have on human behaviour.
This course is for anyone who has experienced or is experiencing PTSD, or is supporting or working with someone who has.
The training is run over one day and lunch is provided.
It costs £120 per candidate.
For for more information or to book onto the course please email[email protected] or phone 01603 432457
This interactive full-day workshop will be delivered by Google AdWords Specialist, Michael Townsend, CEO of Wolf Digital Marketing. This AdWords training courses will give delegates a complete tutorial on how to create, deliver and optimise their campaigns across all AdWords channels. If you need to improve your AdWords conversion and performance, this is the course for you.
Who Should Attend?
This is a practical workshop aimed at people who are responsible for ensuring that their Google AdWords advertising is reaching the right people within the desired cost-per-acquisition whilst achieving the overall campaign objectives. Delivered in an easy-to-grasp and non-technical format, delegates will be given a briefing before the day, to ensure that they receive maximum benefit from the workshop.
Michael will help delegates to create new campaigns and improve existing ones throughout the day.
Required Equipment: Laptop & access to a Google AdWords account (Norfolk Chamber can provide access to a limited amount of laptops upon request).
About Michael
Michael has worked in digital marketing for 11 years both client and agency side. He helps businesses reach their business goals & improve their profitability through effective digital marketing strategies. Michael has also worked and trained businesses across the UK & Europe on improving their digital marketing performance and digital strategy. The focus is on keeping the workshop as jargon-free as possible and providing practical help, tips and advice that will allow you to get the maximum out of your Google advertising.
Here’s what delegates have to say about our Google Adwords Training…
“I learnt great tips regarding keywords and Click-Through-Rates.”
“I learnt a lot of actions of Google Adwords. This has been very good!”
“Lots of useful stats about campaigns performing well and badly. Negative search term tool and Google Ad extensions. Excellent!”
Data, digitalisation and disruption – reimagining the financial services industry
Emerging technology is having a major influence on the financial services industry. Fintech ‘disrupters’ are entering the market and driving innovation across the sector from banking to insurance services. Whether it’s the implementation of intelligent AI powered decision-making platforms, machine learning systems which enhance fraud detection, or contract reading software for legal services, technology is continuing to change apace.
FIG recognises the influence of FinTech in shaping the future of the sector and at this event we will explore the latest trends and innovations in technology and how the financial sector can respond to these advances to maintain competitive advantage.
The Financial Industry Group (FIG Norwich) is a partnership of leading firms, local government and higher education. FIG aims to develop a thriving cluster in Norwich that is recognised internationally as a centre of excellence for insurance, financial and professional services.
Programme:
5.30 – 6.00pm Networking and Canapés
6.10 – 6.30pm Welcome and FIG Update
6.30 – 6.50pm Norfolk’s Fintech Ecosystem: a healthcheck on current strengths and future opportunities: Tim Robinson, COO, Tech East
6.50 – 7.10pm Building transparency into our AI-driven future. Ben Taylor, CEO, Rainbird AI: An insight into the AI industry today including its impact and inclusion in the financial industry.
7.10 – 7.30pm The Future of Digital Marketing in the Financial Services sector: MD, Rebecca Lewis Smith and Digital Marketing Consultant, Memo Christodoulou from Fountain Partnership share insights on the direction of digital marketing, and how the financial services industry can benefit.
7.30 – 7.50pm Interactive panel with Q&A session
Rebecca Lewis Smith, The Fountain Partnership
Tim Robinson, Tech East
Ben Taylor, Rainbird AI
Raphael Markellos, Professor of Finance and Director of Research, Norwich Business School, University of East Anglia
Steve Davidson, MD of Marsh, Norwich and FIG Norwich Chair
7.50 – 8.15pm Networking with Drinks
8.15pm Event Close
Who should attend?
This event is aimed at individuals working in the financial, insurance, legal and wider professional services and the FinTech sectors and is open to finance, marketing and technology professionals.
RSVP:
Register by Weds 31 October to secure your place.
If you have any dietary or access requirements, please notify the organiser at [email protected]
Our CIEH Level 2 Award in Health and Safety in the Workplace course replaces the Foundation Certificate in Health and Safety in the Workplace. This course is suitable for all levels and provides an excellent introduction for health & safety in the work place.
This one-day course covers topics such as legislation, welfare, the workplace and workplace equipment, risk assessment, manual handling, hazardous substances, transport and vehicles, noise and vibration.
This course is certified by the Chartered Institute of Environmental Health (CIEH).
This course is delivered at South Green Park, Mattishall and costs £55 + VAT/person.
For more information or to book a place, contact us on 01362 850983 or via our website atwww.poultec.co.uk
Join us for FIVELive: Cyber Foundations for Real-World Risk, a dynamic session designed to help SMEs strengthen their IT resilience in the face of evolving cyber threats.
Hosted at the iconic Carrow Road in Norwich, this event brings together experts from CSSCloud/Xperience, Huntress, and YuTree to explore the critical pillars of modern cyber security, and provide practical, real-world strategies and next steps.
Whether you’re just starting your journey or refining your defences, this session will equip you with the tools and insights to build a secure foundation for your business.
Why Attend?
Understand the real-world risks SMEs face today
Learn how to build a cost-effective, scalable cyber strategy
Hear directly from industry experts and solution providers
Network with peers and explore tailored support options
This course is an introductory overview to the process, key terminology and procedures for exporting. This will provide a basic understanding from your first enquiry and possible hurdles on the export journey.
Incoterms Rules are vital in determining who is responsible for the risks and costs of international trade at each step of the process. They may be used to frame contract discussions, negotiations or checklist for buys and sellers.
All parties should have a clear understanding of the rules to minimise disruption or disputes. This course is aimed at those with no prior knowledge, or looking for a refresh on Incoterms.
Learners will:
• The purpose and functions of Incoterms
• Features of Incoterms 2020
• The pros and cons of each, to help determine best use.
• Sources of help and information on Incoterms
This expert led course is part of the accredited BCC Foundation Award in International Trade. Each session will be followed by a short assessment to complete the training module, completing six modules earns the BCC Award in International Trade.
In the event you are no longer able to attend this training course, please note you must cancel or request a transfer of your place at least 7 working days before the course. The cancellation must be in writing and sent to [email protected] indicating the name of the course you are cancelling for and delegate(s) details.
If a booking is not cancelled and the delegate does not attend, full event costs will still apply.
This British Chambers of Commerce nationally accredited course looks at the advantages of claiming inward and outward processing relief, how commodity codes help, and the documentation required.
Inward and outward processing are methods of claiming relief from customs duties and VAT when importing into the UK, allowing companies to be more competitive by reducing costs.
Who should attend?
This course is suitable for anyone involved in international trade, especially those involved in understanding cost savings, such as:
Finance and Accounts
Freight Forwarders
Procurement
Shipping
The following topics will be covered in this training course:
Understand the advantages of claiming IPR and OPR
Documentation required for IPR and OPR
Commodity and Procedure codes
Know how to work out customs duties
A short assessment will be provided at the end of the course.
In the event you are no longer able to attend this training course, please note you must cancel or request a transfer of your place at least 7 working days before the course. The cancellation must be in writing and sent to [email protected] indicating the name of the course you are cancelling for and delegate(s) details.
If a booking is not cancelled and the delegate does not attend, full event costs will still apply.
Join us at Little Massingham Manor, in the heart of the Norfolk countryside. The Manor offers a calm and inspiring setting to step away from the day-to-day and make meaningful business connections.
Who is it for? Anyone is welcome at this event, and it is open to both members and non-members. Refreshments We will be providing a selection of coffee/tea/water and squash. Please inform us of any dietary requirements upon booking. Cancellation policy If you have booked tickets for this event and can no longer attend, please notify us at [email protected].
Why not take advantage of our Summerfest offer of a two course lunch or Dinner (dine before 7pm) with a glass of wine or soft drink for just £10.00 pp. An ideal way to experience St Benedicts Restaurant, Pinocchios or The Library Restaurant for a business, celeration or just an excuse to meet up with friends.
Bottomless Brunch in style in our WinePress Restaurant or pretty courtyard. Enjoy 90 minutes of bottomless prosecco, lager and a selection of cocktails, plus a delicious main from our brunch menu.
Gather your friends and call us on 01603 272010 to reserve your table.
For groups of 10 or more call our events team on 01603 272008 or email [email protected]
LinkedIn continues to be the leading platform for professional networking and business development—and its potential for micro to medium-sized businesses is immense. This practical and insightful session is designed to help you harness LinkedIn as a strategic tool to build relationships, elevate your personal brand, and drive meaningful business growth.
Meet the Trainer
Mark White, known as “The LinkedIn Professional”, after a 12 year career in international sales & marketing, Mark has dedicated the last 15 years exclusively to training teams and individuals on LinkedIn, with the focus primarily around its application to business development, marketing, personal branding and recruitment.
These small group in-person workshops are open to any business, freelancer, or charity based in North Norfolk, Great Yarmouth, King’s Lynn and West Norfolk.
This advanced workshop is designed for small business owners who are ready to take their AI projects to the next level. Through guided mentoring, live demonstrations, and peer collaboration, you’ll explore how to build scalable, secure, and context-aware AI solutions tailored to your business needs.
Whether you’re refining a GPT, building a new automation, or testing a fresh idea, this session offers practical insights and hands-on support to help you move from experimentation to implementation.
What You’ll Learn ✅ Check-In & Applied Insights
Reflect on what worked and what didn’t in your previous AI projects
Share key insights, challenges, and standout outcomes with the group
Identify common patterns and learn how to scale GPTs and automations into repeatable, embedded workflows
🔐 Private AI & Sensitive Data
Introduction to privacy-first AI using local/private LLMs (e.g. StudioLM)
Learn how to run internal knowledge assistants entirely offline—ideal for legal, confidential, or IP-sensitive tasks
Discuss the trade-offs between privacy, cost, and trust, and debunk common myths around AI privacy
🔧 Advanced Tool Integration (MCP)
Deep dive into Model Context Protocols (MCPs) and advanced tool usage
Explore how AI can retrieve, integrate, and reason across multiple data sources and services
Build smarter workflows that connect your GPTs to live databases, spreadsheets, and applications
🚀 Mini Hackathon & Mentoring
Choose a goal: improve a GPT, build a new automation, or test a new idea
Receive live feedback, optimisation tips, and troubleshooting support
Share progress and insights with the group to learn from diverse use cases
Workshop Outcome
By the end of this session, you’ll have:
Built and tested multiple working prototypes tailored to your business
Gained clarity on when to use public vs private AI
Hands-on experience with advanced GPTs and tools that go beyond simple prompting—grounded in context, automation, and real-world business needs
Who Should Attend
Small business owners with prior experience using AI tools
Entrepreneurs looking to scale or refine their AI workflows
Anyone seeking practical mentoring and advanced use case development
Spaces are limited – reserve your place today and take your AI projects to the next level!
Meet the Trainer Giancarlo Erra is a seasoned tech-creative entrepreneur and business consultant with over 25 years of experience across multiple industries. As a professional touring musician, his unique background bridges the worlds of technology and creativity, giving him a distinctive edge in using innovative solutions to drive business growth and streamline operations. As a former developer and technical director, Giancarlo has led projects ranging from full?stack development and system administration to AI-driven applications, providing tailored consultancy to SMEs and startups. His extensive experience includes founding Promethean Box Ltd, an umbrella company including AI-driven startups like Tweetify It, a tool for generating personalised social media content, and Copyforge, which helps automate blog and article creation. As the founder of YourVault.AI, he is currently developing private AI solutions to help small and micro-businesses deploy AI models securely on their own data. A public speaker and mentor, he regularly organises AI Summits and hackathons, helping businesses and individuals easily adopt AI tools and focusing on practical applications that deliver real value
Registration at 9am, workshop starts at 9.15am. There will be a refreshments on arrival and mid-morning.
Eligibility: These small group in-person workshops are open to any trading business, freelancer, or charity based North Norfolk, Great Yarmouth, West Norfolk & King’s Lynn districts in Norfolk, UK. Norwich, Breckland, South Norfolk & Broadland please contact your district council for business support.
Due to our funding , spaces are limited to one per company. If you would like to check availability for additional spaces please contact [email protected]