Our bite-sized business workshops can help you to transform, future-proof or grow your business
About this Event
Building Customer Relationships
We all know that ‘people buy people’ first, but how much thought do we give to the way in which we build those first impressions and establish long-lasting and loyal relationships with our customers?
In this Spotlight business workshop experienced MENTA business trainer and businessman John Clarke shares some very simple tools and techniques to do just that, so that we can deliberately and consistently put the customer at the heart of all we do.
This one hour session is free but booking is essential.
This session will be held remotely, and you do not need to visit a library to attend. Once registered, and nearer to the time of the event, we will send out joining details.
For more information about any of our events, please email the BIPC team at [email protected] or telephone 01603 774708
Our Reset. Restart programme is here to help you transform, future-proof or grow your business through the Covid-19 pandemic and beyond
About this Event
We know this is a difficult time for small businesses and business owners. That’s why we’ve developed a free dedicated programme of business support that can be accessed remotely, wherever you are. Reset. Restart is open to all business owners, especially those in the first years of trading.
Alongside the national Reset. Restart programme run by the British Library Business & IP Centre, we are offering a series of free local 1-to-1 support sessions, workshops and networking events – all delivered by MENTA
Building Customer Relationships
We all know that ‘people buy people’ first, but how much thought do we give to the way in which we build those first impressions and establish long-lasting and loyal relationships with our customers?
This workshop shares some very simple tools and techniques to do just that, so that we can deliberately and consistently put the customer at the heart of all we do.
This is one of a series of five workshops – you’ll find details of the others on our main Eventbrite page.
For further information about any of our events, please contact us at [email protected] or telephone 01603 774708
Our Reset. Restart programme is here to help you transform, future-proof or grow your business through the Covid-19 pandemic and beyond
About this Event
We know this is a difficult time for small businesses and business owners. That’s why we’ve developed a free dedicated programme of business support that can be accessed remotely, wherever you are. Reset. Restart is open to all business owners, especially those in the first years of trading.
Alongside the national Reset. Restart programme run by the British Library Business & IP Centre, we are offering a series of free local 1-to-1 support sessions, workshops and networking events – all delivered by MENTA
Looking at the numbers: Re-adjusting and re-assessing your cost base
It’s very easy for us to ‘do what we’ve always done’ and expect to ‘get what we’ve always got’! In these challenging and turbulent times though, it is crucial to take a step back and re-evaluate whether we are doing things in the most efficient and effective manner.
At a time when growing income can be so tough, this session gives you time and opportunity to re-assess your business, your plans and/or ideas to ensure you have the right balance with your financials and look at ways you might improve your cost base.
This is one of a series of five workshops – you’ll find details of the others on our main Eventbrite page.
For further information about any of our events, please contact us at [email protected] or telephone 01603 774708
As the negotiations move into a critical phase, the Federation of Small Business, along with partners Future50 and UEA, invite you to a debate on the UK’s future outside the European Union, and the challenges and opportunities that it will bring for our small firms. Speakers from the world of politics, academia and industry will give their views on the consequences of Brexit in areas such as trade, immigration, regulation and funding.
You’ll have the opportunity to ask your questions to this influential panel – so whether you’re excited about the UK cutting its teeth on new trade agreements or concerned about losing access to the EU talent pool, this is an opportunity not to be missed!
The event will be chaired by BBC East Political Correspondent Andrew Sinclair.
Panellists include:
Chloe Smith MP
Alex Mayer MEP
Professor Hussein Kassim, University of East Anglia (UEA)
Martin McTague, Policy Director, Federation of Small Businesses
Tony Bambridge, Norfolk Chair, National Farmers Union
Registration, drinks and networking will begin from 5.30pm.
The debate will begin at 6.00pm, and will conclude at 7.30pm.
Half of the proceeds from ticket sales for the event will be donated to the Norwich and Central Norfolk Mind mental health charity.
Our Reset. Restart programme is here to help you transform, future-proof or grow your business through the Covid-19 pandemic and beyond
About this Event
We know this is a difficult time for small businesses and business owners. That’s why we’ve developed a free dedicated programme of business support that can be accessed remotely, wherever you are. Reset. Restart is open to all business owners, especially those in the first years of trading.
Alongside the national Reset. Restart programme run by the British Library Business & IP Centre, we are offering a series of free local 1-to-1 support sessions, workshops and networking events – all delivered by MENTA
Your business roadmap: Updating your budgets and business plans
An opportunity to review your business, your business plan and your budgets in the light of the extraordinary times in which we live.
Our experts will help you to look at things through a new set of lenses, ask the right questions of yourself and your business, and support you in revising your budgets and plans accordingly.
This is one of a series of five workshops – you’ll find details of the others on our main Eventbrite page.
For further information about any of our events, please contact us at [email protected] or telephone 01603 774708
Join us on Thursday 30th May 2013 from 4.30pm to 7pm for a warm welcome to our wonderful Hotel.
All welcome just RSVP to Sarah by email [email protected] or call 07436 162697
Networking, meet your local business representatives, managers or owners – enjoy a free glass of wine with delicious canapes – have some fun with our Casino Tables and Magician – Smile for the Camera with Diamond Photographic taking all of our event photos
The Purpose is a free to attend meetup with the goal of supporting and helping our businesses, communities and families thrive.
The Purpose Meetup is for small business owners that want to increase their connections, share knowledge and grow their business. The group is fully funded by NatWest Entrepreneurship and open to any business regardless of size or trading history. The group aims to build on the Rose Review into female entrepreneurship and support business owners across the East
So, what makes The Purpose different from “Networking”
“Networking is about sharing, not taking. It is about forming trust and helping one another toward goals. Regularly engaging with your contacts and finding opportunities to assist them helps to strengthen the relationship. By doing this, you sow the seeds for reciprocal assistance when you need help to achieve your goals.”
Networking can be a room full of sellers, with no interest in supporting you or your business. Are they there for themselves, you or is it the free coffee and biscuits…? Have you experienced that moment when a shiny new business card is thrust into your hand and how did it make you feel?
The Purpose is not a traditional network group with 60 second pitches. Don’t panic if you don’t have one prepared!
The Purpose Meetups are structured to engage participants, encourage free thought and knowledge exchange. Most importantly, we want everyone involved to take away a positive action for their business or life. Even as a group, we all have a voice and we can all learn from collective experience.
What can I expect when joining the event
We open the meeting and introduce ourselves through the chat function
Designed to help people in the workplace who are expected to perform effectively in highly demanding environments, this one-day workshop will help delegates understand how they can develop a resilient attitude to a range of scenarios that may in the past have created a high degree of anxiety.
The Details
Date: 26th May 2021 Time: 9:00am – 4:30pm, split into 4 distinct sessions Duration: 1 Day Cost: £225 + VAT (RRP £250) Location: Held Virtually via Zoom
Core topics developed during this workshop
Developing your level of resilience
Understand and learn to manage your emotions
Enhance performance and well-being at work
Sustaining peak levels of performance
Developing levels of adaptability, flexibility and confidence
Understanding how your motivation can impact on the morale of your team
Workshop Content
Understand how resilient attitudes and behaviours can be learned
How to enhance performance and well-being at work
Be able to sustain performance and effectiveness under pressure
Regard change as a challenge and an opportunity
Developing the ability to bounce back quicker from adversity
Have increased adaptability, flexibility and confidence
Acquire a stronger sense of control when faced with uncertainty
Build strong and supportive relationships with colleagues
Identifying tools and techniques for improving optimism and emotional regulation
Stay motivated and focused and help maintain morale in your team
Change previous responses to pressure to more effective resilient ones
Review ‘real actions’ to apply in the workplace:
What can we do straightaway?
What can we work towards?
Testimonials
“Without doubt the best course I have been on. At no times was anyone disengaged ….”
“Great course, really helped me think about how I can change things and my way of working…”
Take your business to the next level with a 90 day plan
About this Event
Small businesses are the engine of the UK economy and account for 60% of all private sector jobs and £1.75 trillion of revenue. Here at NatWest we want to help local businesses scale and grow into the big firms of tomorrow. One tool that helps successful businesses of all sizes is a 90 day plan.
In this session we explore what a 90 day plan is and how you can use it to grow your business with specific individual actions. At the end of the presentation you will take away your own 90 day plan which you have built for your business. Our presenters for this series of events are Phil and Rob from the Business Growth Coach network
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”