Registration for the webinar has now closed. To watch live at 1pm follow this link: https://global.gotomeeting.com/join/528771885 If you are watching live please mute your microphone (if applicable) once the webinar begins.
If you can’t watch live but would like to see the webinar please email [email protected] to be sent a link afterwards.
All members are invited to join us for a Maximise Your Membership webinar in their first three months, but are welcome to attend for a refresher at any time.
This FREE webinar offers members the opportunity to find out some of the many ways to make the most of your membership, whether this is through attending a networking event, entering the annual awards, ensuring you get the most out of our website or using the free and discounted products and services available as a Chamber member.
Attendees will hear from Jason Williams, Business Manager at Norfolk Chamber of Commerce.
Do you know what an Incoterm is and which one you should use for your export? Used in sales contracts worldwide, Incoterms define the risks and responsibilities of a buyer and seller in an international sales contract.
A new version of Incoterms has been published in September 2019 for implementation in January 2020 and we have arranged for an update course to make the latest information available. The Incoterms® Rules are an essential business tool for international trade because they define the risk and cost responsibilities of each party when arranging loading/unloading of the goods, delivery, import export clearance and freight contracts. They may be used in contract negotiations, as a checklist for buyers and sellers and as a framework for international and domestic sales contracts.
What does it cover?
Introduction to Incoterms – what they are? what do they do?
The purpose of Incoterms
Incoterms® 2020
The structure and layout
The importance of understanding when delivery takes place and how that impacts on the transfer of risk between seller and buyer
Practical issues around Incoterms® – the pros and cons
Negotiating Incoterms
Who Should Attend? Anyone who is involved in International Trade such as: accounts, purchasing/buyers, freight forwarders, shipping, goods inward staff to name a few.
This full day course looks at the Incoterms® Rules will consider the general features of the rules and will examine each one. The principal differences between old and new rules and changing obligations of the parties will be highlighted.
Testimonials “Very good course. The speaker was well informed and helpful.”
“Well explained course. All my questions were answered. “
“Very informative. I even purchased a copy of the Incoterms book from the Chamber!”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Ensure your transport operation stays compliant, efficient, and safe with our comprehensive LGV OLAT Course. Designed for transport managers, operators, and anyone involved in the running of a goods vehicle operation, this course provides essential knowledge of operator licensing and the legal responsibilities that come with it.
Course Overview:
Delivered by industry experts at CJC Transport Consultants, this one-day course covers the key areas required to demonstrate professional competence and regulatory awareness. Whether you’re new to transport management or need a refresher, this course supports continuous professional development and helps maintain your operator licence in good standing.
What You’ll Learn:
The role and responsibilities of an operator licence holder
Requirements of the Traffic Commissioner
Key compliance areas including maintenance, drivers’ hours, and tachographs
Enforcement, penalties, and how to avoid them
Record keeping and audits
Best practices in transport management
Why Choose CJC Transport Consultants?
With years of industry experience and a deep understanding of DVSA and Traffic Commissioner expectations, CJC delivers training that’s practical, up-to-date, and tailored to your operational needs.
Who Should Attend?
Transport Managers
Operator Licence Holders
Fleet Managers
Business Owners running LGV operations
Certification:
Attendees will receive a certificate of attendance, which can be used as evidence of ongoing training and commitment to compliance—ideal for Traffic Commissioner audits.
Lunch and refreshments will be provided on this course.
Start the year right with some New Year networking, at our next Great Yarmouth Business Breakfast on the 19th January, sponsored by Norfolk County Council
We lookat the topic of infrastructure in the local area, in particular the impact of the Third River Crossing project and updates to the town centre.
Tig Armstrong, Infrastructure and Economic Growth Mananger, and David Allfrey, Major Projects Manager, Norfolk County Council,will discuss the recentongoings with the Third River Crossing, covering:
The Borough’s master planning work
Highways England junction improvement
Dualling the A47
Sustainable transport improvements in the town
The impact of the Third River Crossingto traffic and businesses in the area
Timescales of the project
and David Glason, Group Manager: Growth, Great Yarmouth Council,will discuss the improvements to infrastructure happening in Great Yarmouth Town Centre
Book your place at this eventto have influence on upcoming infrastructure changes, and tonetwork with a wide range of local businessesover a delicious breakfast.This breakfast event is perfect for businesses in the area or looking to broaden their business network contacts.
Meetnew contacts and catching up with existing ones after the busy Christmas period
Exclusive to Chamber of Commerce members – Christmas shopping evening with complimentary refreshments, prize draws and more.
After the sucess of the past couple of years, John Lewis Norwich are once againhosting an exclusive Christmas shopping evening for Norfolk Chamber members and their guests on Thursday 1stDecember. A special drinks reception will be held in the Place to Eat restaurant between 5.30-7pm, the shop will then remain open until 8pm – so plenty of time to do some Christmas shopping!
On the night there will be special activities and promotions to help you get into a festive mood, plus the stores gift guru’swill be on hand to assist you with your Christmas gift buying.
Here’s a taster of what’splanned for the evening;
From 5.30-7pm complimentary festive drinks and nibbles in the Place to Eat restaurant on the second floor.
Pick up someChristmas gift inspiration andfind out what this years ‘must have’ gifts are.
Mini make-over’s and beauty demonstrations
Christmas gift prize draw
Free parking in the John Lewis car park when entering after 5pm
✅ You want manage your ADHD energy highs and lows. ✅ You want to be more effective and reduce ADHD sabotage. ✅ You know that improving your health will boost your performance and happiness and help manage your ADHD, but don’t know where to start. ✅ You believe your neurodiversity shouldn’t hold you back from reaching your potential. ✅ You want to stay up-to-date with the latest thinking from trusted experts. ✅ You feel you’re on the brink of burnout and need to shift your approach.
This session will give you some hints and tips to optimise your ADHD and bring the right energy into your working day and beyond. Ideally, this session is for people who know they have ADHD, however, if you suspect you do have, please reach out to Ian and he would be happy to talk to you about how you might want to proceed. Please note Energise Me, do not provide formal diagnosis of ADHD.
About our Presenter
IanHaconis the Founder of Energise Me. An experienced CEO and NED turned health and wellbeing coach, Ian specialises in ADHD coaching, He is an ILM Level 5 Coach and Mentor and a Certified ADHD Coach. He’s also an endurance athlete and BMXer.
Ian’s company, Energise Me is entirely focused on those with ADHD. It works on the principle that if you can be bring the right energy, you canbe more successful and happy.
Norfolk Chamber HR Forums are designed to inform and keep your business up-to-date with all the changes to employment law.
Our expert sponsors will provide you with an afternoon of in-depth knowledge essential to any business. Our upcoming HR Forum, sponsored and delivered by Howes Percival, will focus on pay discrimination in the work place. Employers will soon be required to publish a report setting out the gender pay gap within their organisation. A concern for employers is the risk that this will lead to an increase in employees pursuing claims for sex discrimination and equal pay.
This HR Forum will help you understand the law surrounding equal pay issues and the reporting requirements, including defences to equal pay claims, dealing with back pay and pay protection and handling an equal pay grievance. In addition, Howes Percival will review forthcoming legal reforms and recent case law decisions and identify how these developments will impact on local businesses.
Nicola Butterworth advises on all areas of employment law including day-to-day HR issues, employment status, whistleblowing, discrimination, change management and TUPE. Nicola has particular expertise in the defence of employment tribunal claims for which she undertakes her own advocacy. Client’s describe Nicola as ‘thorough and rigorous but concise and targeted’ and she is noted for her ‘very responsive, accurate and detailed knowledge of employment law’.
Graham Irons, Partner, Howes Percival:
Graham provides advice to clients in both the private and public sectors and has been recognised in the Legal 500 as someone who ‘inspires confidence’. Graham is a regular speaker at a range of events and has a reputation for delivering fun and practical seminars and training.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Having an online presence for your organisation is a necessity as social media continues to grow, but how do you enhance your reputation & not ruin it? With statistics showing more than 53 percent of consumers say that they have decided against making a purchase after reading online recommendations, it’s important that you get it right. This course will improve your skills for using social media as a business communication tool, how to protect your reputation & what to do in a crisis. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Effective use of Social Media for your business Summary of popular social media sites What not to do to keep your customers happy What to do and keep one step ahead of your competitors Case studies of Good/Bad social media Social media policies for employees Management tools for Social Media critical for effective time management Marketing plans Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
This HR Forum will focus on unlocking the potential of modern and diverse workforces, covering key issues from managing an ageing workforce, to dealing with flexible and atypical working, including ‘zero-hour’ contracts. This comprehensive and practical HR Forum will also review forthcoming legal reforms and identify how these changes will impact on local businesses. The session includes an employment law surgery providing an opportunity for delegates to ask Howes Percival’s employment experts questions about topics that matter to their own organisations and to share their views and personal experiences. Nicola Butterworth –Associate, Howes Percival LLP Nicola advises clients on all aspects of employment law, including TUPE, redundancy and restructuring and the defence of complex employment tribunal claims. Since joining Howes Percival in 2011 she has built up an excellent rapport with clients, who describe her as “technically very strong, proactive and efficient” and “second to none for customer service”. Harriet Howes-Associate, Howes Percival LLP Harriet also advises on a wide spectrum of employment work, both day-to-day HR matters and representing clients in defending claims before the Employment Tribunal. Harriet’s clients value her “straightforward” advice, and describe her as “utterly professional and highly pragmatic”.
Paula Bailey -Head of the East Midlands Employment team, Howes Percival LLP Paula has extensive experience in all aspects of employment law, both contentious and non-contentious. She provides commercial and practical advice to a wide range of businesses and has developed particular expertise in outsourcing, TUPE and redundancies and restructuring programmes and undertakes her own advocacy in Employment Tribunals. Paula regularly presents seminars and provides in-house training on employment law issues.
Sponsored and delivered by Howes Percival LLP.
Member Rate: £25 + VAT Non-Member Rate: £50 + VAT
A delegate list and agenda will be emailed to you 2 days prior to this event, please ensure you register early to feature on the published delegate list.
CANCELLED – Please note this Chamber Session has been cancelled due to adverse weather. All delegates booked will be informed.
Whether it is a national conference, a training workshop, a public meeting, or a local fundraiser, events are the public face of your organisation. In this session you will look into the background work that goes into planning an event and how to make it successful and memorable. This session is run by Philippa Bindley, Event Manager at Norfolk Chamber of Commerce.
You will learn how to;
Plan and organise an event.
Promote your event successfully.
Meet deadlines and budget
Evaluate and learn from an event
About Philippa:
I’m responsible for overseeing Norfolk Chambers’ wide ranging business events programme which includes over 60 events per year. In my role as Events Manager I oversee the smooth delivery of the annual events programme from training, business breakfast, exhibitions to large conferences. I work with local businesses and members to secure sponsorship for these events and work with third parties to deliver a number of contracted events.
The sun came out and there was a great buzz as delegates arrived for Effective Networking: A Norwich Business Breakfast at the Norwich Football Club on Thursday 15 May. The event was hugely popular, with numbers approaching 100 delegates.
As sponsors of the breakfast, Jeremy Wiggin, Travel Development Team Manager of The Business Track Pack spoke about the new travel pack launched free to Norfolk’s businesses. With handy personalized information on live bus departures, roadwork alerts, personalised travel, discounts, cycle information, lift share and car club.
Breakfast then followed, delegates enjoyed a delicious English breakfast and networked around their table. After breakfast, we heard from our featured charity Love Norwich. Gemma Neill, Project Manager from Love Norwich engaged the audience in the community projects they are involved in including the Shine Course.
Chris Liles, Personal Skills Coach with Relationship Doctor followed, resourcing delegates with ‘The Elevator Pitch.’ A fantastic and easy guide to pitching your business in less than 30 seconds. Delegates were tasked with coming up with their own pitch and then sharing it with their table. A safari move meant all delegates moved tables and were able to practice their pitch and network with a whole new table. Gemma Pendleton from Steeles Law said: ‘A great breakfast with the inimitable Chris Liles talking networking. Now to refine our elevator pitch!’
Lindy Warmer, Breckland Council and Michelle Wastell from Relish Restaurant shared their elevator pitch with the audience and proved you can deliver an engaging, enthusiastic pitch which delegates will remember in under 30 seconds.
The focus of this breakfast was networking and making the most out of every networking opportunity, delegates left with a greater sense of the importance of networking and how they could do it even better and see results.
James Elvin, Price Bailey said: ‘Really enjoyable breakfast and networking event today, along with practising the elevator pitch!’ Joseph Long, Nicholsons Solicitors LLP said: ‘Good turnout here at the Football Club for the Chamber business breakfast this morning’
Our next Norwich Business Breakfast, International Connections will be held on the 2 July at Sprowston Manor. For full details click here.
The Business Travel Packshowed a video on the new FREE pack available to businesses. View by clicking here.
Over 70 members attended our sold out Great Yarmouth Business Breakfast on the 3 April. Our host Ian Hacon, Norfolk Chamber President started the breakfast off by introducing our featured charity Great Yarmouth &Waveney Mind. An ice breaker activity ‘guess my CV’ followed. Delegates had to write down their most interesting job and place it in a bowl. There was much laughter across the room as delegates then had to each take a piece of paper and guess whose job was whose.
The Comfort Hotel supplied a fantastic venue for the event and networking carried on over a delicious full English breakfast. Safari Networking allowed delegates to move around the room and network with a new group of people. Business cards were exchanged and delegates made new connections.
Mark Pendlington, Chairman Designate of New Anglia LEP was set to speak but at the last moment had the opportunity to meet with the Prime Minister, David Cameron and has taken the opportunity to reinforce at the highest level the business case New Anglia LEP are making for growth funding, and to share a number of the challenges and opportunities facing New Anglia. We were pleased to have Chris Starkie, Managing Director, New Anglia LEP deliver an engaging speech on ‘Going for Growth.’
Chris Starkie shared the successes New Anglia LEP have experienced locally in the past year and his aims for the next 12 months. Chris Starkie said: ‘Our main focus being on key sectors who have the ability for quick growth.’ Chris encouraged all businesses to find out about the growing business grants available to them. A great example of Pasta Foods, represented at the breakfast, having just won a £500k grant.
There was a great atmosphere across the event as the event closed and delegates stayed to network with the contacts they had just made. With local delegates commenting on how great the breakfast was as they departed. Norwich delegates commented on how pleased they were to make the journey for such a fantastic morning.
Robert Ashton, Barefoot Entrepreneur said: ‘A bullish post-brekkie talk by New Anglia today. We hear it first theNorfolk Chamber. As ever!’