Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
Do you know and understand the stages involved with making an export? Processes and requirements are changing all the time and keeping up to date is vital to ensure you are doing things right.
This full day course looks at the whole export function from what an export is to the processing and selling of products overseas. Perfect for a new member of staff and experienced staff who want to keep up to date.
Aims
• Be aware of what is in a sales contract and purchase order
• Understand why Incoterms® 2010 are used in an international sales contract
• Why, as an exporter, you must be aware of embargos and sanctions on countries
• Know the types of goods that are typically controlled with export licences
• Know the advantages of using freight forwarders
• Why it is important to ensure the commodity code is correct
• Understand the reasons for accurate export documentation
• Where to go for sources of information
Who should attend?
This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials
“A better understanding of exporting and more!”
“A great understanding of exporting. The course is very informative and I am walking away with a lot more knowledge.”
“A really good course to begin with. I am new to export and this covered the whole process. I can’t wait for my next course.”
Cancellation Policy
15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
This course will be held virtually
To book onto this course please send an email with your requirements to [email protected] or call 01603 729707
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. What is the difference between supervising and managing a team? The role of the supervisor is changing and what this role is (or what people think it is) can be unclear at times. This workshop is for anyone who already supervisors a team or a team leader who wants to freshen up their skills. Aimed at supervisors and team leaders, this module aims to set you up for success and encourage you to take the actions you need to get better results. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: None, pen and note paper are provided. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Starting as you mean to go on – first steps on the success ladder Heroes and villains – making a good supervisor ‘great’ The shape of your role and the focus of your attention Developing teams – what to look out for Achieving a balance between nurturing vs. challenging Delegation as a means of developing staff When I insist – you resist – communication which works! The four supervisory styles – which one to use and when Mastering the art of delegation Forwarding the action – personal action planning Course price: Between £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Be your best self in life and business with the science of Positive Psychology and Mindfulness. Learn how to use the latest neuroscience to transform your life and your business to achieve success. Session will include science and research, practical sessions and tools and tips to take away for yourself and your business to create happier, calmer and more productive people and workplaces.
Aims:
Upskill attendees on Positive Psychology and Mindfulness tools to take away for their wellbeing, productivity and focus.
To help attendees understand the latest science in Positive psychology and how it creates more productive people and organisations.
Bringing to life Positive Psychology research for attendees in a practical way shown to make organisations 31% more productive.
For attendees to experience and understand their Strengths, and why using them in business is important and has been shown by research to create more productive organisations.
Help attendees understand the research behind why Mindfulness is important, how it works and creates more effective people, organisations and businesses.
Learning Objectives
Understand and experience what Positive Psychology is and why its important for people and business
Understand and experience Mindfulness and why its important for people and business
Bust common myths about Positive Psychology and Mindfulness
Understand and apply Strengths
Take away tools to use to be better versions of yourself and create better businesses.
Who should attend:
Individuals and businesses with a desire to learn how they can create calmer, more focused and more productive versions of themselves and improve their workplaces/businesses. Anyone with an interest in how Positive Psychology and Mindfulness can help them use the latest neuroscience to be at their best.
Bio about yourself:
Gemma Sandwell Bsc Hons is an International Coaching Federation accredited coach, Mindfulness Teacher and Positive Psychology Practitioner.
Gemma has worked with several organisations such as Aviva as a Leadership coach and Mindfulness teacher and uses Coaching, Positive Psychology and Mindfulness to help people and businesses flourish.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Are you showing up at Social Networking Platforms and not really achieving much; you’re unsure what to say, where to say it and how often you should be talking. If you’re unsure how to measure the impact Social Media is having on your business, then this is the course for you. This course is suitable for all Business people that know they should be using Social Media to enhance their business, but are unclear how to, find it difficult to manage, or struggle to build meaningful business relations on line. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Please bring any login details you have for any platforms that you use. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content Social Media the Big 4 and niche platforms Define yourself as The Expert Help you to find your voice Find your audience/customers See case studies of people using Social Media well Learn to connect with your audience using Video How to be Internet Famous & the many ways to turn that into a profit. Course price: From £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Do you find business writing a challenge? Are you struggling to pick the right words for your ideas? Would you like your copy to be more engaging and persuasive? Then this half-day workshop is for you. Duration: One-day course (9:30am – 12:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: Refreshments will be available throughout the duration of this half-day course. Course Content You’ll learn how to make your words work harder – where to get your ideas – and how to develop your writing style. This isn’t a grammar or spelling lesson – or an SEO class. Instead, we’ll focus on your audiences, how to write for them and what to say. You should attend this session if you have to write brochures, press releases, newsletters, articles or blogs. It will also help you to manage external writers. You’ll even get a FREE copy of the Business Writer’s guide: ‘Discover the 19 secrets of successful business writing.’ Course price: £38.50 – £49.50 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course develops many of the features of Microsoft Excel. We will look at the most useful elements, including formulas and functions, using Excel as a database and sharing text and data with other applications. Everything will be explained in straightforward terms. It is also an opportunity to iron out any bad habits that you may have picked up. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content: Review Brief review of general Excel principles: Arithmetic formulas Looking at +, -, * & / Brackets BODMAS Advanced AutoSum Unusual ranges Auto-Average/Max/Min/Count AutoFill Building Functions Using the Paste Function dialog Basic functions Functions with one argument: Statistical functions Absolutes When/how to use absolute references Formulas and Functions between Sheets and Workbooks Summarising data from multiple sheets Linking workbooks Advanced Functions Functions with more than one argument e.g. the IF Function Named Ranges Naming ranges Navigating using named ranges Using named ranges in formulas Natural language formulas Excel as a Database Sorting your data Filtering a list Useful database features Good Working Practice Copy and Paste Using the Windows clipboard Paste-Special :- Linking to other files and applications. Replacing formulas with data The Drawing Tools Auto shapes Layers Rotation Alignment Grouping An explanation of different versions Course price: From £77.00 – £99.00pp For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Course location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA With 1Billion+ users Facebook is the most successful social media platform. Knowing that your business should be on Facebook and knowing what your business should be doing on Facebook are completely different. If you are one of the many businesses that are on Facebook but are unsure of how to generate leads, customers or money from it then this workshop is for you. Duration: Full-day course (9.30am – 4pm) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The Doʼs and Donʼts about creating your business brand on Facebook How it works the basics and the advanced Understanding what can be see and what can’t be seen Creating a community of potential customers, converting them into customers and retaining them Creating content that will engage people on Facebook Driving customers to your website using Facebook Generating leads via Facebook Facebook and where you stand legally Researching your competitors on Facebook Achieving your goals using Facebook Measuring your efforts Overview of Facebook advertising and its benefits What you will take away from this workshop? You will see clearly how Facebook can be used for your business You will be able to create a marketing strategy for Facebook You will know what to do to achieve maximum visibility You will gain knowledge and some practical experience of how to use Facebook for your business You’ll come away with plenty of ideas for content that will increase your customer base Format Practical > so please have your log in details Live demonstrations Session learning Course costs: £77.00 – £99.00 per person. For more details, please call Broadland Council Training on 01603 788950 or email [email protected]
Our wonderful corporate supporters at Handelsbanken are organising a charity ball for Nelson’s Journey. This event is taking place at Norwich Inn Norwich-North on Friday 20th September 2013.
Tickets are £60 per person, incorporating dinner andentertainment, 7pm arrival with carriages at 1am.
Ticket sales have been excellent, so be quick to secure your place at thisexclusiveevent.
All profits will be used to support bereaved children in Norfolk, who have experienced the death of a significant person in their life.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA This course develops many of the most useful aspects of Excel such as formulas and functions, list management, and more advanced features including Pivot Tables and summarising data across multiple sheets or books. Trainees will have completed the introduction course or have a similar knowledge and experience of using Excel in the workplace. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Review Brief review of general Excel principles: Formulas, Functions, Absolutes, Formatting, AutoFill Functions Using Paste Function The IF Function Nested IF Functions The VLOOKUP Function Nesting other Functions Linking Multiple Sheets and Workbooks Summarising data from multiple sheets Working with 3D Formulae Linking workbooks Workspaces List Management (Databases) Sorting Subtotals Filtering Good Working Practice Pivot Tables Creating pivot tables with the Pivot Table Wizard Formatting pivot tables Manipulating pivot tables Graphs/Charts Creating a graph/chart Formatting a graph/chart Changing and editing your graph/chart Using the Chart Wizard Incorporating a chart into a Spreadsheet Macros Recording a simple macro Assigning a macro to toolbar buttons An explanation of different versions How to find familiar commands in the 2003 & 2007/10 interface Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course has been designed to ensure that all employees are aware of their own safety and the safety of customers, contractors and the public. It is applicable in any workplace and the training can be adapted to meet specific needs. This course enables attendees to understand the principles of Health and Safety, contribute to any Health and Safety Management system, develop an understanding of the responsibilities placed on employers and employees, develop an understanding of hazard, risk and the main causes of harm to workers, acknowledge the importance of following systems, procedures and rules and understand how individual action can reduce risks to health and safety. Duration: One-day course (9:00am – 4:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich/roll or salad lunch with crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Please note that it is a requirement of the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass. Course Content Legislation Health Safety Welfare The workplace and workplace equipment Risk assessment Manual Handling Hazardous substances Ergonomics and work station design Transport and vehicles Noise and vibration Subject to passing a 20 question multiple choice exam paper delegates will gain the Level 2 Award in Health and Safety in the Workplace. You will be given a Health and Safety manual to take away and keep after the course for future reference. Course Cost – £102 – £114 per person. For any enquiries or more information, please contact us on 01603 788950 or email [email protected]