Join us for a 60-minute exploration of how we can use “colours” to improve your sales and build relationships with your customers!
We will show you how to quickly identify personality “colours” and how you can use this information to build trust, improve relationships and gain more sales.
Everyone has a “colour”, you might have heard of DISC, Myers Briggs or Insights before, but do you really know how to use this information to your advantage?
Identifying traits in people allows you to adapt your communication style which in turn will help with all of the above.
If you’ve ever come across a salesman who goes into far too much detail when you only need the highlights or someone who won’t give you all of the ins and outs, then you know they haven’t participated in this session.
Takeaway
Identifying your personality type
How to identify someone else’s personality “colour”
How you can use colours to build relationships and close more sales
Opportunity to win a free online personality profile!
So, if you want to improve sales and build relationships through colours, then tune into this 60-minute experience.
About the Speaker
Steve Gaskin, Director at Huxley Events.
Steve Gaskin, is a Fellow of the Institute of leadership and management. He coaches and advises; running sessions for teams of all sizes. Recently, he ran High Performing Team workshops for Barclay’s, Scottish Government and the Department for Existing the EU.
About Huxley Events
Huxley Events specialises in team building, leadership and management here in Norfolk. The company traded locally, National and Internationally.
Please note that this workshop is now fully booked. If you would like to be added to our waiting list then please email [email protected]. In this hour with Naked Marketing, you will learn about the thought and consideration behind the design of your brand and brand communications. How branding can influence the perceptions of your business and therefore, the very customers that you attract. Through a series of interactive activities led by Dan, you will be encouraged to offer your thoughts and feelings on the development of a brand, encouraging you to think about your brand and whether your branding accurately reflects your business. Content / Takeaway
How your brand can define your customer
What your brand says about your business
Does your brand accurately reflect your business
About the presenter
Dan Bradfield, Creative Director of Naked Marketing
Dan is one-sixth (or seventh if you count mannequin Naked Steve) of Naked Marketing. He is Creative Director and specialises in branding and design. A graduate of NUA with over 10-years of agency experience, Dan has worked on new brands, rebrands and brand design for businesses of all shapes and sizes. About Naked MarketingNaked is a creative marketing agency specialising in branding, design and digital. We creatively solve challenges for businesses of all sizes with an open and honest, stripped-down approach, which is why businesses’ continue to work with us year after year.
Naked believes that agency creativity and expertise should not be out of reach for businesses with smaller budgets. For us, it is not the size of your business; it is your ambition that turns us on.
Is it not time you got Naked?
Cancellation policy
We only have a maximum of 8 places on this event. If you book a place and are unable to attend, please ensure you cancel your place to allow others to attend. Cancel in writing to [email protected]
Join us on our brand-new ‘recovery programme’ virtual events which support businesses to restart, rebuild and renew.
With only a few weeks left until the end of the Transition Period, companies need to be advanced in their readiness for new border controls, customs arrangements and supply chain processes.
Content / Takeaway
In this session, British Chambers customs expert Liam Smyth will provide an overview of the new border controls, their impact on trade flows as well as an update on the trade agreements that will be in place after 31st December. As businesses seek to protect their existing customers and supply lines, Liam will be on hand to answer questions from those attending the session. He can provide information on customs matters including, duty deferment, postponed VAT accounting, as well as what customs declarations are and where to get them. At the end of the session delegates will:-
Have an understanding of the new border controls for goods from 01/01/21
Have a list of 10 mission-critical actions they should have completed by now, or have done before the end of the year
Have guidance on freeing up cash flow through the use of customs authorisations
Have an overview of how trade agreements can help or hinder competitiveness
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
About the Speaker
Liam Smyth, Director – Trade Facilitation at British Chambers of Commerce
Liam is Director of Trade Facilitation at the British Chambers of Commerce (BCC). He is accountable to DIT and HMRC for the regulation and delivery of trade documentation services throughout the UK chamber network. He engages with government departments on future trade policy and the impacts of Brexit. He represents the Chamber Network on several Government working groups, contributes to consultations, and he is the BCC delegate at the World Customs Organisation (WCO) and to the International Chambers of Commerce (ICC) Technical Committee on Origin.
More recently he has led the development of a new customs declarations service across the UK Network. ChamberCustoms is the first UK Customs Broker to offer clearance of goods through every inventory linked port in the United Kingdom and will offer-traders high standards of assurance and HMRC compliance in moving goods across the UK border.
Before joining the BCC in 2017, Liam was Deputy CEO at Aberdeen & Grampian Chamber of Commerce. He previously held many commercial and non-executive roles in the media and retail sectors.
About British Chambers of Commerce
The British Chambers of Commerce sits at the heart of a unique network of businesses across the UK. Working together, we help firms of all sizes to achieve more. We believe it’s our relationships with others that lead us to achieve goals beyond those we could ever achieve alone. We’re the only organisation that helps British businesses to build relationships on every level. Across our network, we can connect your business locally, nationally and internationally, with other businesses, decision-makers and opportunities. We’re also a respected voice for business. Our opinions are regularly sought by policymakers and parliamentarians and we’ve been helping to shape the UK’s business agenda for more than 150 years. The Chamber network sits at the heart of local business communities in every part of the UK, helping businesses of every size and sector to thrive. We help businesses to connect, succeed and grow.
Join us as we launch our brand-new ‘recovery programme’ virtual events which support businesses to restart, rebuild and renew.
Our ‘Keeping the R(edundancy) number down’ webinar is aimed at providing employers with further information on what support is available after the end of the Coronavirus Job Retention Scheme (CJRS), and considering alternatives to redundancies.
With latest figures suggesting that almost 700,000 employees have been removed from company payrolls since the pandemic began, this webinar seeks to provide businesses with alternative options to redundancies – to preserve the workforce as best as possible, whilst keeping the business sustainable. At a time when many employers feel like redundancies are the only option, this webinar aims to take a more pro-active approach to weather the storm.
Content / Takeaway
Brief introduction – problems posed by the Covid-19 pandemic for employers?
The end of the Furlough Scheme – what it means for businesses?
The Job Support Scheme – how does it work, how can it help?
The Job Retention Bonus Scheme – how to apply?
What alternatives are there to redundancies? What are the pros and cons of these alternatives?
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
About the Speaker
Dan Chapman, Partner and Head of the Employment Team at Leathes Prior Solicitors
Dan’s expertise lies mostly in acting for employers. He regularly appears as an advocate before the Employment Tribunals nationwide. His client base includes employers of all sizes, including many household names. He has a reputation for providing dynamic, commercial and pro-active advice and, where required, backs that up as a fearless advocate. He has appeared in many high-profile cases throughout his career and is adept at dealing with media scrutiny.
In recent months Dan has worked closely with several clients to offer support and assistance in dealing with the economic impact of the Covid-19 pandemic. In particular, he and his team have focused on providing commercial and pragmatic alternatives to redundancies, thinking ‘outside of the box’ to best assist their diverse client base.
About Leathes Prior Solicitors
Leathes Prior Solicitors is a leading law firm in East Anglia, offering a full range of legal services to organisations and individuals in Norfolk and beyond. Here at Leathes Prior, we work hard to deliver excellence, always ensuring the needs of our clients are central to every step we take. Our key goal is to ensure that our staff are proud to work for this firm and our clients are proud to instruct us.
We pride ourselves on the personal service that we deliver, ultimately ensuring that instructing lawyers need not be a painful, intimidating or expensive process.
Join us as we launch our brand-new ‘recovery programme’ virtual events which support businesses to restart, rebuild and renew.
Motivational Mapping is a powerful, dynamic and exciting self-perception inventory that provides individuals, managers and organisations with intelligent and practical information on what motivates people, as well as how motivated they are. One of the most powerful uses of Motivational Mapping is to help managers gain a deep and practical understanding of their teams, which is especially important as people return to work and, managers are under even more pressure to integrate their teams.
There is an increasing body of evidence that the single, most important aspect of being a leader relates to managing emotions effectively. This management goes way beyond simply ‘understanding’ emotional intelligence; it is, in fact, practice and one that is intimately connected with personal development and growth, and with energy. The more we can understand the complex emotions and thoughts that drive our individuals and teams, the more effective and positive our management practice will become.
Content / Takeaway
We will look at Motivational Maps and learn what each motivator means. We will explore the impact that people’s motivations (the reason for acting in a certain way) have on them and their teams; we will look at potential clashes and flashpoints. You will also learn why people do the things they do. Key to the whole session, learn how you can apply the knowledge gained in a practical way to help build your team through these challenging times.
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
Join our CEO Kathryn Horton as she demonstrates how Motivational Maps can be used to help manage and improve performance, build teams, and encourage individual and team development.
Kathryn is a Master Practitioner in Motivational Mapping as well as in Neuro-Linguistic Programming. She has been running her learning and development organisation for 15-years, where she and her team have helped improved business performance on a national and global scale. With a unique combination of business expertise and behavioural change, Kathryn has successfully trained the current and future leaders of top organisations.
About Turning Factor
Turning Factor is a strategic learning and development company delivering high-quality services both nationally and internationally. With a specialism in bespoke training programmes and organisational change, Turning Factor is committed to helping develop people and develop business, so both can reach their full potential.
Turning Factor has been recognised as a provider at the forefront of the Training and Development Industry. We work and collaborate with innovators, business experts and key organisations to develop cutting edge Learning & Development solutions and design innovative business-relevant programmes.
Notice is hereby given that the 124th Annual General Meeting of the Norfolk Chambers of Commerce will be held at virtually on Zoom on Wednesday 25 November 2020.
Due to the Covid-19 Pandemic, the meeting will need to be held virtually using Zoom, therefore we would appreciate the support of our Members in attending the meeting.
Registration will be at 10am, for meeting commencement at 10.05am. Please see attached for all papers relevant to this meeting, including the Proxy Form should you be unable to attend.
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
Join us as we launch our brand-new ‘recovery programme’ virtual events which support businesses to restart, rebuild and renew.
Because who couldn’t do with some ideas, sharing and tips right now as a hard winter of uncertainty approaches?
This is an FFT (to quote Brene Brown) – a Flippin’ First Time for all. Free of blame and judgement we want to share our experiences, practical ideas, tips, mistakes and learning simply from the benefit of others.
We’ll focus on the pressures of business continuity and looking after our workforce, while aligning regulatory and client requirements. As we’ve adapted, we’ve learnt more about ourselves and our business, and we will share what has and hasn’t worked.
By being honest about the challenges, the personal pain and what’s worked, we can build a community of people supporting each other and doing as many of the best bits as possible.
Content / Takeaway
Insights into using crisis response planning to re-energise a business
Strategy tools to decide what you do next
How to be clear amongst so little clarity
Reflections on balancing business continuity with wellbeing of staff, suppliers and clients
Tips on prioritising in a pandemic
Turning threats into opportunities
The reality of Vision and Values in a crisis
Team tools to support your people
How planning for the future has allowed us to survive the present
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
About the Speakers
Alex Durand, CEO at Klyne Aviation Group
Alex Durand has over 25 years’ experience in the aviation sector, proving himself a strategic leader as he heads up one of the industry’s most innovative combined jet and helicopter operations in Europe. Specialising in growth and future-proofing revenue streams, Alex has extensive experience at the highest level from operations through to business development. He is a recognised leader in the UK aviation industry, having been appointed Vice President of the BBGA – The British Business and Aviation Association.
Rebecca White, CEO at Your Own Place
Rebecca White is the CEO and Founder of Your Own Place. As a qualified secondary school teacher with years of experience working with people from all backgrounds as well as commissioners, politicians, business people and leaders, Rebecca exemplifies the successful combination of operational, strategic and business experience. What drives Rebecca is social inequality. By the roll of a dice, a person’s life chances are dramatically altered. Homelessness is just one manifestation of this, and until people have equality of opportunity, Rebecca will work tirelessly to champion people facing disadvantage, not of their own making.
About Klyne Aviation Group
Klyne Aviation Group has been trading for nearly 12 years, including SaxonAir charter and passenger handling operations. The company owns offices and hangars at Norwich Airport. SaxonAir holds UK Civil Aviation Authority approvals to charter jets and helicopters worldwide, as well as processing around 30,000 offshore and business passengers through its Norwich terminal annually.
AboutYour Own Place
Your Own Place was started by Rebecca White in 2013. From a secondary teaching background, Rebecca is passionate about young people and those that face most barriers – not of their own making. She set about finding innovative and creative solutions to preventing homelessness that maximises the impact they have on society.
Join us as we launch our brand-new series of ‘recovery programme’ virtual events which support businesses to restart, rebuild and renew.
Are you unsure whether Apprenticeships, Kickstart Placements and Traineeships are available for your business? The government’s Plan for Jobs will help to kickstart the nation’s economic recovery, and each incentive will be more important than ever in helping businesses to recruit the right people. Also developing the skills they need to recover and grow – both now and in the long-term. Nova Fairbank, Head of Policy for Norfolk Chambers of Commerce will be providing an outline of what a Gateway is for the Kickstart Scheme. How employers can access it for their placements and the level of support Norfolk Chambers is providing to their Kickstart applicants. Hear from Sam Massingham, Head of Learning & Organisational Development and Danielle Cox, Apprenticeship Manager at Norse to understand the opportunities apprenticeships can provide along with some of the practical implications for the employer. Understand how they can help attract fresh talent into your organisation as well as developing and retraining existing staff to equip them with new skills and knowledge for the future. This seminar has been designed to give you a better understanding of the incentives and how they can support your organisation.
Content / Takeaway
Walk away from this seminar knowing more about the following incentives and how they can invigorate your workforce;
Apprenticeships
Kickstart Placements
Traineeships
Event Speakers
You will be able to hear directly from local experts and employers about their experience on each incentive along with the benefits they bring your business.
In January 2013, Chloe and other members of the Norwich For Jobs Steering Group launched an ambitious project seeking to halve youth unemployment in Norwich. Norwich for Jobs is a network of local employers, charities and organisations, volunteering to get young people the skills and experience they need to get into work. The project has allowed the business community of Norwich to link up through the project’s Employers Panel and allowed them to tap into support services for young employees and apprentices that they might otherwise have not been aware of.
This roundtable discussion will explore the challenges of managing debt, acquired during the crisis, in a post pandemic world. Taking risks is part of running a small business, but it’s not easy to plan for the unexpected, especially when it’s a global pandemic. Research from the British Chambers of Commerce shows that almost half of firms have reported an increase in debt since the start of the Coronavirus pandemic. Over half of firms are looking to access finance over the next twelve months, but a quarter of respondents describe their current level of debt as either ‘unmanageable’ or ‘high and manageable’. This roundtable discussion, delivered in partnership with the British Chambers of Commerce, TSB and the APPG for Fair Business Banking will bring SMEs from a wide range of sectors together to discuss how to manage debt in a post-pandemic world.
This roundtable discussion will:
Share best practice for managing what your business owes
Cover the options that are available to your business
Explore what your business needs to grow in the next 12 months
What lenders and government can do to support their customers through the recovery
Please note that this event is for:
SMEs who have a turnover below £2 million
How to register your interest:
We can only have one person per organisation represented at this virtual event. Please fill your details via the ‘Book Now’ button to register your interest and someone will be in touch with you shortly.
This practical workshop is a follow-up to Dr Helen Fitzhugh’s webinar ‘Managing remote work: an evidence-based checklist for worker wellbeing and productivity’. In the webinar, she introduced a 1-page checklist to help managers pro-actively support the wellbeing and performance of their remote workers. Where the webinar focused on the evidence base for the checklist and ways to use it yourself, this workshop goes a step further and covers how to embed principles of good remote management into all levels of your business. It will be an interactive session, limited to a small number of participants to allow peer-to-peer discussion and learning.
This workshop will cover:
A reminder of the 9 points of the evidence-based checklist for managing remote work
Discussion and interaction between attendees on the benefits and challenges of embedding this approach in their organisation
Tips and practical suggestions on how this might be done.
Takeaway
Good management involves more than just telling people what to do. To embed good practice you need to consider manager capability, opportunity and motivation.
About the Speaker
Dr Helen Fitzhugh, Senior Research Associate and Knowledge Exchange Fellow at University of East Anglia.
Dr Helen Fitzhugh of Norwich Business School is passionate about organisations and research communication. She gathers the best academic evidence she can find on workplace wellbeing and productivity and then distils it down into practical information and resources for organisations as part of a project called the PrOPEL Hub. She draws upon work by researchers at the University of East Anglia who have been researching in this area for decades. Helen has worked across the public, private and voluntary sectors, so bring with her an understanding of how to adapt complex research findings so that they make sense to real-life workers and managers in a variety of different settings.
About University of East Anglia
Norwich Business School is the largest school in the Faculty of Social Sciences at the University of East Anglia, with over 1,000 undergraduate and 600 postgraduate students. With a team of more than 100 internationally recognised academics and business experts, we have a reputation for providing pioneering courses and high-quality research.
Within the school, there is a large cluster of researchers researching workplace wellbeing, including via leading the What Works Centre for Wellbeing’s recent work and learning programme. The wellbeing researchers are also involved in the PrOPEL Hub, a major new initiative designed to help boost productivity – and wellbeing – through supporting the growth of better workplaces in the UK. It involves partners from universities across the UK and the CIPD in providing practical lessons, ideas and toolkits for businesses to draw upon, all informed by the latest research and evidence.
Cancellation policy
We only have a maximum of 12 places on this event. If you book a place and are unable to attend, please ensure you cancel your place to allow others to attend. Cancel in writing to [email protected].
Join us for a 60-minute preparing for Brexit event. Deal or No Deal, companies need to be prepared for Brexit. Receive practical advice from two local experts as to how to prepare for it in relation to importing and exporting. Using their Brexit Checklist as a basis for the event, guests will also have the opportunity to ask questions. Calling all exporters/importers to/from the EU…are you ready for Brexit? Are you fully prepared for the UK leaving the EU as of 1st January 2021?
Register now for our event on 15th December featuring speakers from LV Shipping and Import Export Support to help talk you through trading with the EU post-Brexit and how to ensure your own business transition during this challenging time runs as smoothly as possible.
Key Topics Include
Customs declarations & the prelodging rules
Classification valuation and origin
Plus key changes – including how to find and use the new UK global tariff & duty deferment accounts & Postponed VAT Accounting
EORI number
Incoterms
Fiscal Representation
Commodity codes
The speakers will also talk about their “must do’s” for Brexit. Finally, the event will finish with time for Questions & Answers with the speakers.
About the Speakers
Kevin Walsh, LV Shipping Ltd Kevin Walsh has been working in the shipping and freight sector since 1991. For the last 16 years he has worked with the UK freight forwarding company LV Shipping Ltd, and as their UK Sales Director since 2013. LV Shipping is ultimately Dutch-owned (founded in 1921 with HQ in Rotterdam) and has been trading in the UK since 1986 where it was established as a result of involvement in the oil and gas sector, a sector in which it is still very much involved today. Over recent years the company has grown globally to now include own offices in USA, Brazil, Azerbaijan, Saudi Arabia, Singapore and Malaysia. Kevin has travelled extensively on business over many years including several visits to China, Russia, India, Taiwan, Singapore, Thailand, UAE and Malaysia. Kevin is based at the Liverpool (Birkenhead) office of LV Shipping, one of the company’s ten UK branch offices (which include also Great Yarmouth, Felixstowe, Southampton, Tilbury, Aberdeen and Heathrow); he is married with three children, and in his spare time enjoys playing 5-a-side football and is a keen supporter of Tranmere Rovers Football Club. Tracey Renshaw, Import Export Support Ltd Many importers and exporters find there is a shortage of consultancy services with experience in representing blue-chip companies to HMRC. Tracey Renshaw recognised this shortfall in expertise and in 2014 launched Import Export Support to provide key insight and cost-saving services to the industry. In her career as a qualified accountant Tracey developed an understanding of working with HMRC and the complexities of import and export tax in the UK. At Marks & Spencer Tracey moved up to Head of Customs and Excise, where she took the lead in negotiating with HMRC. By focussing on the classification of duty on womenswear, Tracey helped M&S save over £1million in import taxes. Finding she thrived on overcoming supply and import challenges, Tracey continued to uncover new cost-saving solutions for M&S. Tracey’s experience and knowledge was developed at Jaeger where she headed up the International Shipping Department.
This practical workshop is a follow-up to Dr Helen Fitzhugh’s webinar ‘The spangle trap’: How to improve workplace wellbeing without the resources of Google’. In the webinar, she introduced 5 principles for implementing good workplace wellbeing initiatives. Where the webinar focused on the evidence base for following these principles rather than falling into the trap of ‘shiny’ but ineffective gestures towards worker wellbeing, this workshop goes a step further. It helps you take stock of how far along the journey you are of setting up a workplace wellbeing programme in your organisation and determine next steps. It will be an interactive session, limited to a small number of participants to allow peer-to-peer discussion and learning.
This workshop will cover:
A reminder of the 5 principles for implementing good workplace wellbeing initiatives
Discussion and interaction between attendees on the benefits and challenges of embedding this approach in their organisation
Tips and practical suggestions on how to identify your next step towards greater workplace wellbeing.
Takeaway
It does not matter where your organisation is on its workplace wellbeing journey – whether just starting out or advanced – there are always useful next steps you can take to improve your approach.
About the Speaker
Dr Helen Fitzhugh, Senior Research Associate and Knowledge Exchange Fellow at University of East Anglia.
Dr Helen Fitzhugh of Norwich Business School is passionate about organisations and research communication. She gathers the best academic evidence she can find on workplace wellbeing and productivity and then distils it down into practical information and resources for organisations as part of a project called the PrOPEL Hub. She draws upon work by researchers at the University of East Anglia who have been researching in this area for decades. Helen has worked across the public, private and voluntary sectors, so bring with her an understanding of how to adapt complex research findings so that they make sense to real-life workers and managers in a variety of different settings.
About University of East Anglia
Norwich Business School is the largest school in the Faculty of Social Sciences at the University of East Anglia, with over 1,000 undergraduate and 600 postgraduate students. With a team of more than 100 internationally recognised academics and business experts, we have a reputation for providing pioneering courses and high-quality research.
Within the school, there is a large cluster of researchers researching workplace wellbeing, including via leading the What Works Centre for Wellbeing’s recent work and learning programme. The wellbeing researchers are also involved in the PrOPEL Hub, a major new initiative designed to help boost productivity – and wellbeing – through supporting the growth of better workplaces in the UK. It involves partners from universities across the UK and the CIPD in providing practical lessons, ideas and toolkits for businesses to draw upon, all informed by the latest research and evidence.
Cancellation policy
We only have a maximum of 12 places on this event. If you book a place and are unable to attend, please ensure you cancel your place to allow others to attend. Cancel in writing to [email protected].