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Be Better at Strategic Marketing

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Please arrive 15 minutes before the session starts at 8.30am. Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better with Strategic Marketing) Michael Gurney, The Point will be your host. You will learn: Hear from Michael Gurney, Client Services Director from The Point, share ideas for developing an effective marketing strategy for today’s marketplace. How can you deliver leads, increase sales and build customer loyalty in a world where consumers are controlling how they receive the information they want; and sharing information about you and your products? About Michael: Michael Gurney has been leading the Client Services team for The Point since its foundation in Norwich over 20 years ago. Michael has worked with a very wide variety of clients, both big and small, local and international and in a wide variety of industries ranging from finance to agriculture; and aerospace to professional services. He has an unbreakable belief that the agency should always work closely with a client, getting to know them, their people, their marketplace and their business inside out. Michael is a Fellow of the IDM, lectures on marketing, and believes in the effectiveness of direct marketing. Supported by:

This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.

Bookings for this event have now closed. For availablilty please email [email protected]

Boards on the Broads – Networking

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Bookings for this date have now closed but please see alternative dates below to book on one of our other dates. Many of you have told us that you cannot wait to get back to meeting people face-to-face again and we have listened. We are working on a series of small, social distanced in person networking events*, where you can get outside and start meeting new people in real life! This is the first of (hopefully) many exclusive networking events and with your wellbeing being so important than ever before, what better way to give it a boost than by learning a new sport (paddleboarding), networking with fellow business professionals on the Norfolk Boards and interacting in a fun way. Setting off from Horning, Boards on the Broads is an in-person networking event that is good for you, good for your business and good for local charity. All proceeds that are raised from these fun networking sessions with a difference will be donated to East Anglia’s Children’s Hospices.

Who’s it for?

Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in the Norfolk area. 

Cancellation policy

We only have a maximum of six places on this event. As all funds are being donated to East Anglia’s Children’s Hospices we won’t be able to offer you a refund but can move your booking onto one of the other dates. Please notify us if you are no longer able to attend in writing to [email protected]

Agenda 

17:00 – Welcome and briefing (30-minutes) 17:30 – Networking on the boards (2-hours) 19:30 – Close 

Sponsored by

Mark Keeler is the CEO and Founder of Keeler Recruitment (Accountancy & Finance) 

Mark is a hands-on leader of the business who enjoys outdoor sporting activities and bringing people together. Developing and maintaining long term relationships has always been something I have enjoyed so ‘networking on the boards’ seemed like the perfect solution.

About Keeler Recruitment

Keeler Recruitment is a leading agency, specialising in Finance and Accountancy recruitment.

Partnered by

A love of the water, a chilled sundowner and a good old natter is what brought Liz and Katie together and has helped shape what Go Paddle is all about.  Their paths to getting here have been wildly different but getting to meet new folk and share the pretty awesome Norfolk Broads by paddle is now what they do best.

What to wear

•       As a general rule we say to dress for the weather. Quick drying clothes are the best (and avoid cottons/jeans as they can be uncomfortable when wet) If its chilly we have a small selection of wetsuits for hire. If you have your own wetsuit/rash vests – then bring them. •       For your feet we suggest old footwear (ideally flip flops) to wear on the riverside.

Alternative dates

*We are doing everything we can to bring you this event in June by following government COVID guidelines. However, due to the unpredictable nature of the pandemic we may have to cancel this event at short notice if circumstances arise that are out of our control. Please also note that this event will be postponed should we have extremely bad weather conditions which will make this activity unsafe.

International Trade Training: Export Documentation

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Export documentation helps businesses move goods more efficiently and can financially benefit both parties in the process. HMRC requires exporters to demonstrate compliance, even if the process is outsourced to agents or forwarders, failing to do so could incur time & financial costs.

This course focuses on what export documents are, what is required, and the benefits of best practices for exporting.

Learners will:

  • Sources of information on documentary requirements.
  • The importance of trade deals.
  • The documentation necessary for international consignments.
  • The required information to complete a document.
  • The role of origin and preference documents.
  • What is proof of export, and what documents to use.

This expert led course is part of the accredited BCC Foundation Award in International Trade. Each session will be followed by a short assessment to complete the training module, completing six modules earns the BCC Award in International Trade.

For more trade training modules: https://norfolkchamber.co.uk/chamber-events/

In the event you are no longer able to attend this training course, please note you must cancel or request a transfer of your place at least 7 working days before the course. The cancellation must be in writing and sent to [email protected] indicating the name of the course you are cancelling for and delegate(s) details.

If a booking is not cancelled and the delegate does not attend, full event costs will still apply.

Be Better at Closing the Deal

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Please arrive 15 minutes before the session starts at 8.30am.

Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Closing the Deal) Elliot Symonds, Jarrold Training will be your host. You will learn: In this session you will learn the top 7 Closing Techniques. By the end of the session you will be able to demonstrate a clinical understanding of them and state clearly what your favoured techniques would be. Not only useful to ‘use’ but to ‘recognise’ if people are attempting to use them on you. “Thought provoking and informative, real work application made it an excellent time.” -Iain Murrell,Price Bailey. “Fantastic content, cant wait to apply what I’ve learnt this morning.” -Lizzy Gaskin,Right Angle Events. About Elliot: Elliot Symonds, Jarrold Training. A Masters degree in Jacobean and Caroline Drama set Elliot up perfectly for a career in Global Drinks. Elliot held various roles nationally and internationally with brands like Boddingtons, Stella Artois, Old Speckled Hen and Pepsi. Always attracted to learning and self-development he holds post graduate qualifications from Ashridge Business School and the UEA and now is happy to be back in his home county of Norfolk working for another great brand in Jarrold. Follow Jarrold Training:@JarroldTraining Supported by: This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. Bookings for this session are now closed. For last minutes bookings, please email your details to [email protected]

International Trade Training: Preference Rules of Origin

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Certain trade agreements allow goods to enter the market with preferential or zero duty, depending on the “origin” of their goods.

For example, if 50% of the good is domestically made, it will have favoured access to S. Korea. As members of the EU, European content counts as domestically sourced, so Brexit will have significant implications.

This course will detail an explanation on current preference and non-preference rules of origin, their implications for traders and guidance on how to establish origin.

The learner will know:

  • The importance and compliance for origin.
  • How to establish non preferential rules of origin.
  • Preferential rule of origin & origin documentation.
  • Cumulation of Origin.
  • Supplier Declarations.

This expert led course is part of the accredited BCC Foundation Award in International Trade. Each session will be followed by a short assessment to complete the training module, completing six modules earns the BCC Award in International Trade.

For more trade training modules: https://norfolkchamber.co.uk/chamber-events/

In the event you are no longer able to attend this training course, please note you must cancel or request a transfer of your place at least 7 working days before the course. The cancellation must be in writing and sent to [email protected] indicating the name of the course you are cancelling for and delegate(s) details.

If a booking is not cancelled and the delegate does not attend, full event costs will still apply.

International Trade Training: Import Procedures

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This course will cover the documentation and procedures of importing, as well as understanding the benefits of knowing the process. The learner will be able to:

  • Demonstrate an understanding of import documentation& procedures
  • Identify customs regimes and import controls
  • Determine how much VAT & Duty is payable.
  • Know where to get additional information & assistance

Each session will be followed by an assessment.

For more trade training modules: https://norfolkchamber.co.uk/chamber-events/

In the event you are no longer able to attend this training course, please note you must cancel or request a transfer of your place at least 7 working days before the course. The cancellation must be in writing and sent to [email protected] indicating the name of the course you are cancelling for and delegate(s) details.

If a booking is not cancelled and the delegate does not attend, full event costs will still apply.

International Trade Training: Letters of Credit/Method of Payment

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This course will cover two modules, both Letters of Credit and Methods of Payment, counting two towards the BCC Foundation Award in International Trade.

Over 75% of first presentations to banks are rejected, resulting in cost and time delays for many businesses. This course aims to give business better understanding of getting paid for their goods.

Learners will:

  • Be able to understand the Letter of Credit procedure, and identify the relevant parties.
  • Be compliant to the requirements of a Letter of Credit and methods of payments
  • Be able to identify different Methods of Payment in International Trade.
  • Identify & understand the necessary process for payment documentation.

Each session will be followed by an assessment.

For more trade training modules: https://norfolkchamber.co.uk/chamber-events/

In the event you are no longer able to attend this training course, please note you must cancel or request a transfer of your place at least 7 working days before the course. The cancellation must be in writing and sent to [email protected] indicating the name of the course you are cancelling for and delegate(s) details.

If a booking is not cancelled and the delegate does not attend, full event costs will still apply.

B2B Exhibition 2025 – Attendees

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Our B2B exhibition brings together over 150 exhibitors and more than 1,000 attendees, celebrating the very best of Norfolk’s business community. Not only this, it brings together industry leaders, entrepreneurs and decision-makers.

As the same as previous years, our eat, chat, chill area is a breakout meeting area that offers free WiFi and comfortable seating. It is the perfect place for meetings, networking, or simply catching up on emails. We encourage everyone to use this space, whether you’re an attendee or exhibitor.

Click here to view all exhibitors confirmed so far

Exhibition space still available

We still have exhibition space available to book, so if you are looking to showcase your business at this year’s event you can view available stands and book here or get in touch with our events manager, Shelley Rudling on [email protected]

There is also plenty of free parking available at the Showground. On-site, we will have a variety of local food, coffee and refreshment vendors.

The venue has disabled access ramps which lead to the main venue hall.

This is a must-attend event, let’s celebrate the diverse business community here in Norfolk.

International Trade Training: Import Procedures

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This course will cover the documentation and procedures of importing, as well as understanding the benefits of knowing the process. The learner will be able to:

  • Demonstrate an understanding of import documentation& procedures
  • Identify customs regimes and import controls
  • Determine how much VAT & Duty is payable.
  • Know where to get additional information & assistance

Each session will be followed by an assessment.

For more trade training modules: https://norfolkchamber.co.uk/chamber-events/

In the event you are no longer able to attend this training course, please note you must cancel or request a transfer of your place at least 7 working days before the course. The cancellation must be in writing and sent to [email protected] indicating the name of the course you are cancelling for and delegate(s) details.

If a booking is not cancelled and the delegate does not attend, full event costs will still apply.

International Trade Training: Trade Commodity Codes

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Commodity codes are used worldwide to determine the customs duty and other charges levied on the goods when importing and exporting. They also determine any preferential treatments or restrictions and prohibitions that may apply to the goods and are used for monitoring trade volumes and applying international trade measures.

This virtual half-day course will provide an insight into what commodity codes are and how getting them wrong can have a big impact on your business.

By attending this course we will ensure you:

  • Are aware of what a commodity code is and what it is used for
  • Understand the process of how to classify goods
  • Successfully classify a range of goods
  • Understand the importance of getting your commodity codes correct.

For more trade training modules: https://norfolkchamber.co.uk/chamber-events/

In the event you are no longer able to attend this training course, please note you must cancel or request a transfer of your place at least 7 working days before the course. The cancellation must be in writing and sent to [email protected] indicating the name of the course you are cancelling for and delegate(s) details.

If a booking is not cancelled and the delegate does not attend, full event costs will still apply.

International Trade Training: Customs Procedures and Documentation

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Customs procedures are used to maintain, manage, and regulate the flow of goods across our border. It is the businesses responsibility to ensure documentation is correct, so compliance is vital to ensure you do not incur any additional costs, time delays or penalties.

International business needs to know what HMRC expects from traders, and this course is designed to give an overview of Customs procedures and the requirements needed to satisfy customs.

Learners will:

-Have an understanding of the role of HMRC, Origin and EC trade.

-Have an understanding of Customs Procedures and UK Trade Tariff.

-Understand Universal Customs Code (UCC), duties and taxes applicable.

This expert led course is part of the accredited BCC Foundation Award in International Trade. Each session will be followed by a short assessment to complete the training module, completing six modules earns the BCC Award in International Trade.

For more trade training modules: https://norfolkchamber.co.uk/chamber-events/

In the event you are no longer able to attend this training course, please note you must cancel or request a transfer of your place at least 7 working days before the course. The cancellation must be in writing and sent to [email protected] indicating the name of the course you are cancelling for and delegate(s) details.

If a booking is not cancelled and the delegate does not attend, full event costs will still apply.

Cloud and Cyber Security in an AI world

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The focus for this event Cloud and Cyber Security, with an emphasis on essentials for SMEs and the increasing risks of corporate data theft. With the rapid rise in AI tools, bots, and automation — and the new vulnerabilities these can introduce — it’s more important than ever for businesses to understand the basics of IT security and how to protect themselves.

  • Cyber Security Essentials – Key threats for SMEs, the importance of Cyber Essentials certification, and simple steps to protect data.

  • Cloud Security & Corporate Theft – Understanding common vulnerabilities in cloud setups and how insider threats or poor controls can lead to breaches.

  • AI & Emerging Threats – A look at how AI is being used by attackers (e.g. phishing, botnets, automated attacks), and how businesses can respond.

  • Live Risk Assessment – An interactive section where attendees assess their own organisation’s risk using a simple tool/checklist.

  • Building a Culture of Awareness – Practical ways businesses can improve staff awareness and prepare a basic response plan.

  • Q&A and Signposting – Support available locally and links to further guidance.

The session would be around 2.5 hours, ideally running in September, and we’re asking delivery partners to offer this at low or no cost as part of their support for local businesses.

 

This event is to be facilitated by Netmatters.

Netmatters are a well-established Norfolk-based tech firm that prides itself on transparent, ethical partnerships and hands-on delivery. With a fully in-house team and dedicated account management, they offer clients a consistent, accountable service underpinned by robust processes and clear communication.