Aviva Insurance UK Ltd
Aviva provides around 43 million customers with insurance, savings and investment products. We are the UK's largest insurer* and one of Europe's leading providers of life and general insurance.
We combine strong life insurance, general insurance and asset management businesses under one powerful brand. We are committed to serving our customers well in order to build a stronger, sustainable business, which makes a positive contribution to society, and for which our people are proud to work.
At a glance - our key statistics:
- One global brand
- 43 million customers
- £33 billion paid in claims and benefits to customers in 2011
- 36,600 employees
- A top six life insurer in all our European markets
- Over 300 years of heritage
- 2011 total dividend 26 pence
Aviva is the world's sixth-largest insurance group. Our premium income and investment sales were £47.1 billion in 2010.
We provide more than 44.5 million customers with insurance, savings and investment products. We are the UK's largest insurer and one of Europe's leading providers of life and general insurance.
We combine strong life and general insurance and asset management businesses under a single strong brand, focused on providing customers with prosperity and peace of mind.
This combination provides us with reliable revenues from diverse sources and helps us to fund and grow our business more efficiently.
To learn more about Aviva visit our corporate website www.aviva.com.
Aviva is the leading insurance brand and customer franchise in the UK. Our combination of life, health and general insurance, is unique in its scale and breadth in the UK market. We are the UK's largest insurer with 14.8 million customers, and one in four households has a relationship with us. Customers can choose to buy our products through intermediaries, our corporate partners or from Aviva direct and we have become the partner of choice for many of the UK's biggest organisations.
We are ranked as one of the UK's top 10 most valuable brands.
In 2010 we delivered a very strong result, with momentum building in profit and sales and improved customer service. We also made good progress in bringing our life and general insurance businesses closer together and were successful in significantly extending our distribution reach. We remain focused on improving efficiency and service across our UK operations as we grow, which will bring benefits to customers and shareholders.
- In 2010 we delivered total IFRS operating profit growth of 21% to £1,411 million
- We achieved record operating profits in our life business up 26% to £850 million with sales up 19% to £11,846 million
- Our UK general insurance profits increased 8% to £579 million with sales increasing each quarter during 2010
- We were voted the UK's top life, general and health insurer by insurance intermediaries, and customer service improved across our businesses.
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