Welcome Nicole (pictured left) and Jordan (pictured right) who have started working at Norfolk Chamber of Commerce this month. They are both joining the newly created Customer Experience Team, with the aim of finding out about our 950+ members and how we can best support them. 

Find out more about them below and why they are excited about working for Norfolk’s largest business membership organisation. 

Nicole Risby 

Nicole spent most of her young adult years working for the family business, Turners and Moore. Her father purchased this company when she moved to England in 2005 from Puerto Rico. When her father retired he promoted Nicole and her brother to Directors, and they worked alongside one other for four years. Nicole decided she wanted to move on from the family business to experience more opportunities, from there she worked for Youngs Doors, part of the RG Carter Group, as admin/transport co-ordinator. She then worked at Anglian Home Improvements in 2017 in the Quality Assurance Team ensuring calls were compliant and coaching agents on improving call quality and customer satisfaction.

On starting her role today, Nicole said: “I have always been interested in the Norfolk Chamber of Commerce, the support that is provided for new businesses to grow, develop and seize an opportunity is aid we need in today’s society where there are so many barriers and obstacles. I am a people person, so meeting customers and helping them excel their business is going to be so rewarding. It’s important that we all come together and help each other succeed, that is what excites me about this opportunity. I am grateful to have found not just ‘a job´ but what I hope to be a long career here within the Chamber.”

Jordan Domin

Jordan has spent the last two years working as a recruitment consultant for one of the largest agencies in East Anglia. She really enjoyed her time with them as it gave her the opportunity to meet and speak to so many different people but when the opportunity to work for the Norfolk Chamber of Commerce came up she jumped at the chance. Before working in recruitment Jordan was a trainee manager for a national wine merchants and has a qualification in wine, although she admits her skills are now somewhat rusty, she stills enjoy the odd glass or two. Jordan also has a small dog that she enjoys exploring the wilds of Norfolk with and drags along with her most places she goes.

Jordan started her new role last week and said: “I’m really excited to be joining a team that’s building a new experience for both members and non-members and looking forward to getting involved in the numerous events they hold throughout the year. In my first few days it’s been interesting learning about their current way of doing things and the chance to build on this and increase engagement with both member and non-members is really exciting for me.”

You may well see Nicole or Jordan at an event very soon. If you would like to get in touch about membership please call 01603 625977 or email [email protected]

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