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BCC Quarterly Economic Survey: Norfolk service sector exports at new all time high

  • BCC’s Quarterly Economic Survey is the first major economic survey of the quarter, and is closely watched by the Bank of England and the Treasury
  • Published during Export Week, the survey shows that Norfolk exports in the services sector (sales and orders) continued to be strong
  • Positive Q1 survey suggests that growth will remain strong in the short-term
  • Six Q1 key manufacturing balances are at all time highs

The British Chambers of Commerce’s (BCC) Q1 Quarterly Economic Survey published today (Tuesday) provides further evidence that the UK economy is continuing to grow. Published during Export Week, the results show that both export orders and sales in services are at new all time highs, and many key manufacturing balances are also at record levels, showing that growth is strengthening in the short-term.

However, the BCC believes that the recovery must become more balanced in the months ahead as it is still too reliant on consumer spending. Access to finance remains a critical issue for businesses as they look to expand and meet growing order books, and rectifying this is vital if we are to transform our economy from being merely good, to being truly great.

Key findings in the Q1 2014 Quarterly Economic Survey:

  • Increased manufacturing and service sector balances for home deliveries.
  • Both sectors reported increased figures for investing in plant and machinery.
  • Norfolk manufacturers are investing in more training.
  • Manufacturing confidence in the profitability improved.
  • Both Norfolk export balances in the services sector dipped slightly in Q1, although they still remain strong.
  • But some concerns still exist. There was a significant drop in the employment balance in the service sector which was down by 17 to +7% and the manufacturing sector also dropped slight by 2 to +8%.
  • While recent falls in inflation have dampened the concerns of firms, it remains the biggest concern for both manufacturers and service-based companies.

Commenting on the results, Caroline Williams, Chief Executive of Norfolk Chamber said: “It is great to see another positive set of results. Confidence in Norfolk is high and our members are determined to continue driving the recovery. We are brilliant at services and very successful at exporting our knowledge-based industries all over the world. This includes everything from accountancy and marketing through to literature and the IT sector.

“In addition, our manufacturing sector, despite a recent slow-down, continues to be strong. But Norfolk firms are tenacious and ambitious, and more support is needed if we are to place the recovery on a sustainable, broader footing in the medium-term.”

Commenting on the results, John Longworth, Director General of the BCC said: “We have witnessed many false dawns during the economic recovery, and external shocks still loom on the horizon. Given that over the next year or so we face political change at home and abroad, long-term policies that support our businesses as they look to grow and invest are crucial.

“Access to finance and export support also remain vital if we are to secure a truly great economic recovery. Only by repairing our broken business finance system will viable, growing firms gain access to the capital that will allow them to invest in their staff and machinery, and enter new markets. And despite recent falls, inflation remains a key concern for our businesses, and the Bank of England must strive to maintain an investment-friendly environment, with clarity on forward interest rates and action to keep inflation low.”

David Kern, Chief Economist at the BCC said: “The results of our survey suggest that growth is strengthening in the short-term, and support our recent forecasts that the economic recovery is moving at a solid pace. But challenges persist and despite this progress, the recovery is not yet secure.

“UK growth is still reliant on consumer spending, driven by a resurgent housing market and a declining savings ratio. Given that UK personal debt levels are too high and need to fall, it will be hard to maintain growth levels in the medium-term without significant structural changes to our economy. Our current account deficit is the largest in the G7 and will pose long-term risks unless it is tackled. Investment and exports must play a larger contribution to our economic future, or else there is a risk that our recovery could stall.

“Businesses need a stable environment to plan ahead and invest. So while this period of low inflation and low interest rates cannot last forever, every effort must be made to sustain it for as long as possible.”

John Longworth at BCC Annual Conference: ‘Great growth is not a luxury, it’s a necessity’

  • BCC Director General, John Longworth addresses the business group’s Annual Conference at the QEII Conference Centre today
  • Keynote speakers include: Rt Hon Philip Hammond MP; Rt Hon Michael Gove MP; Rt Hon Dr Vince Cable MP; Rt Hon Ed Balls MP; Karren Brady; Theo Paphitis and chief executives of a range of UK businesses

Today (Tuesday), the British Chambers of Commerce (BCC) will hold its Annual Conference at the QEII Conference Centre in Westminster. Addressing businesses, politicians, media and Chambers of Commerce from across the globe, BCC Director General, John Longworth is setting out his vision for ‘great growth’ – and the need to transform the UK economy from being merely good to being truly great.

In his Annual Conference speech today, BCC Director General, John Longworth will say (check against delivery):

“Good morning ladies and gentlemen.

“For the third time, I have today the privilege of addressing you at our Annual Conference.

“Bigger, better and more exciting than ever – Accredited Chambers of Commerce and businesses are now able to participate, not only from all parts of the UK, but from British Chambers around the world.

“Nobody, I am sure, will have failed to notice that the title of this conference is ‘State of the Nation – Good to Great’, so I thought I would start the proceedings by looking at why we have focussed on this theme, and some of the challenges that we in Britain must overcome if we are to create truly great, sustainable economic growth for our country.

“It may be obvious to us in this room why great growth is so important, but surprisingly there are many people out there who do not get it, do not subscribe to it, and do not think it is the most important thing for the UK.

“The simple fact is that it is only through wealth creation, through sustainable, great growth that we can afford all of the things we want like the green agenda, defence, emergency services and overseas aid. I have said it before and I cannot repeat it enough – achieving sustainable, great growth should be and must be the number one priority of any government, and our political class needs to be more economically literate and business orientated.

“But there is a more immediate reason for this laser like focus; we have a very large national debt and very large private debt hanging over the UK.

“Let’s make no bones about it; the Chancellor has pulled off a brilliant Houdini-like trick. In the last few years he has talked tough on deficit reduction, but to his credit he hasn’t actually applied deficit-reduction measures too severely. Thanks to this balancing act, he has successfully kept the confidence of the global markets while avoiding the social strife that characterised the 1980’s. He has bought the time needed to restore growth to the economy. Contrary to popular opinion, we haven’t really seen austerity in the way, for example, it has been applied to many countries around the Eurozone – such as Greece, Spain, Portugal and Ireland in particular. Here in the UK, many areas of public spending have been ring fenced. In common with the United States, Britain has let time and the inevitable economic recovery do its work.

“The rub is that the next stage of debt reduction will require more belt tightening, possibly even real austerity in some quarters, unless we are able to achieve great, sustainable growth. There is a debate to be had as to what extent this is necessary, however – whoever is in government next will face very hard choices. The programme the Chancellor has outlined will require significant cuts in public spending in those departments that are not ring fenced – Business, the Home Office, Welfare, Local Government, Defence and Higher Education will have to face cuts of more than 30%.

“Ironically, some of these departments are important for economic growth.

“Alternatively, the government will have to raise more tax, which is also a potential brake on economic growth – particularly when, as we have seen this year, a tiny number of people are already paying an alarmingly large share of the tax collected in Britain today.

“So, while it is good to have the economic cycle working in favour of UK growth, as we do now, what we really need is the kind of great growth that only comes from deep, lasting and profound structural reform. That is the great growth that will help create the virtuous cycle we need to avoid a long future of high taxes, public spending cuts, and general discontent.

“Great growth is not a luxury, it’s a necessity.

“So what are the challenges? Well there are UK and global, economic and political challenges.

“As they say, ‘We live in interesting times’. In the next twelve months or so, the UK political landscape will be influenced radically by European Elections, then a Scottish Referendum and finally a General Election. The decisions we, the electorate, make will determine our future prosperity for years to come and perhaps, even, irrevocably.

“All of these events in the UK are being played out against a background of global change and uncertainties spanning the globe from Asia to Europe and the United States – tectonic shifts, which need to be understood and mitigated by both government and business alike.

“Although it is shrinking, the USA still has a current account deficit. It also has a huge mountain of public debt.

“Is it credible for a global reserve currency to be based on ‘Fiat’ alone, to forever simply print money in order to counter trade imbalances, particularly when its principal creditor, China, ends up having a larger economy in perhaps only ten years time? And thinking of the shifting power balances of 1914, will the Pacific Rim remain stable for trade and prosperity when China begins to flex its muscles, and when the dragon begins to flap its wings?

“The Eurozone, for its part, is in much better shape than when we met last year. Germany and the European Central Bank have variously made it clear that they will stop at nothing to sustain the currency union. But the underlying problems remain. How are the European banks going to be re-capitalised and stabilised? What controls will there be in the future to prevent national banks and national governments tying themselves together like two drowning men?

“Is it the Eurozone that will shape the future political and economic landscape of Europe? Will it be this that will determine the relative balance of advantage of European Union membership for the UK, and how will this paradigm shift in the power and economic structure of the EU affect the environment in which UK will operate in five to ten years time?

“Will the answers to the question of Eurozone sustainability mean a Eurozone of inter-governmental agreements outside of the EU structures, the creation of a true Central Bank structure, fiscal oversight and all the political and regulatory paraphernalia that will, of necessity, flow from that? Where will the UK reside in all of this? There were helpful comments from the German Finance Minister last week, who acknowledged that non-Eurozone countries like the UK would require specific reassurances as the Eurozone integrates further. But will these reassurances amount to anything and, if they do, will they be enough?

“These are much bigger questions, and are much more fundamental to our business community, even than whether we re-negotiate a few regulations – important as these may be for the present.

“The elephant in the room for any future government is whether or not it commits to holding a referendum. Looking at the Prime Ministers priorities for renegotiation published recently, and listening to the Leader of the Opposition’s speech on European triggers for a referendum, I wonder whether a future government will really grasp this nettle and address what the key issues are.

“And then there is the other referendum whose name cannot be spoken among so many in the business community, lest the politicians reap their revenge. What are the economic and business implications of the choice that Scotland faces in September?

“The small economic union of the United Kingdom is far more intertwined, complex, and interdependent than any relationship the UK has with the rest of the EU. We have a common currency, Central Bank, a common defence structure and command, common constitution and believe it or not, a common language. These are not things we share with the EU.

“Scotland’s choice is a very big deal.

“Has either side in the debate answered the fundamental economic questions? Perhaps neither side can, since only through exit negotiations would those answers be known.

“Will a yes vote be disruptive? You bet it will.

“Will a no vote still lead to a fundamental shift in the political and financial settlement? You bet it will.

“Regardless of how Scotland votes on September 18th, things will never be quite the same again.

“Taken together, we have big economic and political questions on the horizon – much bigger than just a simple, cyclical economic recovery alone, and much bigger than one country alone.

“Many of these issues have timescales of many years and are imponderable and will therefore be largely discounted in business planning and investment cycles. But the general atmosphere of uncertainty naturally detracts from investment confidence, and we have seen in the official statistics that exports are themselves under performing and investment is the only measure which is not yet at pre-recession levels.

“If we are going to achieve long term sustainable great growth in our economy, we must stimulate investment.

“Business must become more long-term in its planning, address these imponderables and mitigate them. And in so doing, de-risk, remove the fear factor and invest. Most of all business must accept the one new norm that does exist, that the global environment is more uncertain and get over it.

“It is those businesses that have the courage to grasp the opportunity in these times that history tells us will do amazing things.

“Just as important, the government must do all it can to counter balance the uncertainty with bold measures that provide support and medium term incentives for investment. While they might not be able to make the risks go away, government certainly should do everything possible to make investment attractive as our ship sails on stormy, global seas – by committing to tax incentives, favourable regulatory regimes, easy access to finance, low interest rates and a serious re-balancing towards export support.

“Of course on investment in infrastructure, the can has been well and truly kicked down the road. There are some signs of progress on the ground, many small incremental improvements. But big infrastructure, such as rail, airports and motorways are not going to happen this side of the election. We might as well save our breath, except to secure manifesto commitments. Infrastructure is vital for both doing business and for generating economic development for long-term great growth, rather than just short-term good growth.

“It is fantastic that we at the British Chambers are predicting good growth at 2.5% plus over the next few years – a super achievement. The hard working businesses up and down the country who kept at it plus the government and the Bank of England are all to be congratulated for climbing out of the ashes of a highly culpable and dangerous recession. But make no mistake – we have a lot of catching up to do. Growth based mainly on consumer spending and borrowing foreign money to buy property we already own at ever inflated prices, will not do. It may be good for banks who take a turn on every transaction, but it has the flavour of an even bigger ethos of the ‘Great British Sell off’ rather than ‘Build a Great Economy’.

“Prospective and growing businesses need access to finance to create real value in the economy. A rejuvenated manufacturing sector will be important, although it will for the foreseeable future be a small part of the economy. It is in service sector exports, including financial services that we excel.

“People often ask me, what are services? How do we export them?

“Services are everything we do based on knowledge – insurance, finance and professional services like accountancy, architects, designers and engineers. They include creative industries from television and theatre, through to literature, games design, sport, cinema, the IT sector, science, healthcare, education, the fashion industry, PR and Marketing. We are brilliant at services and very successful at exporting these – particularly to countries who share our language and, often, our legal system.

“Underpinning all of this is access to finance.

“If we are to stimulate great growth, particularly among fast growing, small and mid-sized companies who are the vanguard of an entrepreneurial economy, we need the creation of a properly functioning business bank, a better developed retail SME bond market and properly resourced support for exporting – both export promotion and export finance. All of these factors will be crucial for long-term, great growth.

“Thirty plus years ago our economy went through a revolution, which probably saved Britain from terminal decline. Although it was not perfect and was undoubtedly traumatic, it was right at the time.

“I have travelled the globe since then, looking at the way business is done. The world has changed. We are now, in Britain, a niche economy in a globalised world, just 3% of global GDP. That is not a problem per se – it is part of our opportunity as a niche, knowledge and services based economy in a global. But our political class have not yet fully recognised and capitalised on this. They are still playing the power politics of the age of empires rather than taking their cues from the earlier merchant, trader nation, that was the historic bedrock of our prosperity.

“It also strikes me that our most successful competitor countries in global trade have not only restructured their economies, as we did, they have also developed a close partnership, a true partnership, between government and business, and between business and government. This is not a servant/ master relationship, a relationship based at the tradesman’s entrance, but a true partnership of equals working in the national interest. These competitor countries understand and value their national interest – and pursue it relentlessly.

“A true free marketeer would have said thirty-odd years ago, that the only role for government is to get out of the way, and that government should only intervene in markets where there is market failure. I was this person, and this fundamentally remains a good starting point. However in a globalised world, government also has a crucial role in creating the right environment for entrepreneurial success. A partnership between business and government will be crucial in an export-led recovery if we are to achieve truly great growth. Most importantly, for us to gain this last ounce of advantage, it will require a culture change in both business and Whitehall if Britain is to fulfil its true potential in what the Prime Minister has, so correctly, termed a new ‘global race’.

“Education, education, education – what a meaningless phrase this proved to be. But there is no doubt that in the knowledge based economy that is the UK, the soft infrastructure of education is as important, if not more fundamental to economic growth, than the hard infrastructure of roads, airports, digital and railways.

“The UK has many pools of talent. Britain remains a leading nation in academic education and Russell Group universities are in the top echelon of world rankings. Of course, there are challenges for the future; they are insufficiently funded and the intellectual property of research is all too often lost to the UK and UK business. There is wasted human capital as those universities are not accessing all of the brightest and best intellectual talent in the UK, which is so essential for the economy. But this is not their fault. The schools system must throw up and prepare those individuals who have academic ability, but who do not currently have access to these universities, by whatever means, for the sake of the economy. And if that requires some form of selection for ability and aptitude, then the educational establishment need to get over it.

“If the top universities draw upon the best talent in the world to provide competition for the UK’s best and brightest – and in doing so also provide a pool of talent for business and generate income for universities and a major service sector export -the political establishment need to get over it.

“But it’s not at the academic end of the spectrum of the talent pool that we have the greatest problems. Some educational institutions do a great job linking with employers, but far too many have lost the vocational plot. They need to provide for the talents of our young people who are technically or vocationally minded, and provide our employers with people who are enthusiastic to learn and develop, capable of communicating and getting stuck in. Preparing this next generation for the British workforce is too important to the economy for us to ignore.

“Connecting the world of work and academia is a challenge, which Chambers of Commerce are uniquely placed to help with, but which must also be reflected in the courses provided and in the culture of learning in the institutions concerned.

“Last, but by no means least, is the promise of opportunity for talented youngsters who have practical or artisanal aptitude. There is a critical need to encourage and facilitate hard pressed employers to take on apprentices, to give the under twenty-fives ‘a go’ and to get our young people, who are our future, into meaningful employment. It is incumbent upon the educational establishment to encourage this and to help to develop the necessary work ready skills and to connect young people with employment. It is important to recognise the range of talents that our young people have, and if this requires selection for ability and aptitude, in the way that so many successful, competitor economies do, then politicians and the educational establishment need to get over it.

“Chambers of Commerce can and are playing a vital role in connecting the worlds of education and work, encouraging proper apprenticeships, and I am pleased that the Chancellor has committed to continue support for this.

“Of course entrepreneurialism, creativity and innovation know no boundaries and are no stranger to all three of the talent pools. And it is important that education and employers encourage and nurture these. It is these attributes that most define Britain’s USP and our best chance of future success. It is equally important that we retain and monetise the intellectual property arising from this.

“Britain is lamentably low in the league table of patent registrations. All too often we let slip the value and output of our talent, the most culpable sector, from my experience, being public healthcare where it is often given away.

“Our Prime Minister has said on numerous occasions that exports and inward investment are vital to the re-balancing of the economy if we are to win the global race. In order to achieve the Prime Minister’s goal, we will need to grow exports by around 10% per annum, year after year until 2020.

“This is not impossible. Official figures have shown growth like that in previous years, but it will be increasingly tough to sustain and official figures in recent years do not bode well. In 2012 as a nation we only managed 1.9% growth in goods exports, and only 0.6% in 2013. So far the national plan has failed.

“By contrast, the number of Chamber of Commerce members that are exporting has gone from 22% to 35% in just under three years. We at Chambers are doing our bit, working with our valued colleagues in UKTI and the Foreign and Commonwealth Office, to build the very first British global business network in 41 key markets across the world – specifically to help British businesses export to these emerged and emerging markets.

“Although a small and very modestly funded project at the moment, I am confident that this will prove so successful, it will be seen as the cost effective solution to the Prime Minister’s challenge for the years ahead.

“In our global race to create great, sustainable growth, Britain is barely off the starting blocks. Gross, Domestic Product is not yet back to pre-recession levels and we lag behind competitor countries. We are carrying a significant public and private debt burden.

“We have secured good growth for the time being and George Osborne wants to ‘fix the roof while the sun shines’. Now whether all of this was good design or good luck is immaterial – as my old boss used to say, ‘it is better to be born lucky, than clever’. And Britain is a lucky country in so many ways.

“But we can’t rely on luck alone. We need to invest, to innovate, to export, to build. We are on a long road to truly great, sustainable economic growth – and there are some twists and turns to navigate up ahead.

“It will be some time yet before Britain can march to the tune of the Great Escape.

“I am certain, however, that Britain has all of the talent, the creativity, the innovation and the latent entrepreneurialism, necessary to run the race, to go for the gold.

“And when we get there, I am confident that we have the dynamism (if not the dynamite) to ‘blow the bloody doors off’ the global market.

“Have a great Conference.”

What do West Norfolk businesses need to grow?

At a recent meeting of West Norfolk Chamber Council, the Council welcomed a new member to the group, Chris Bishop from Archant. The meeting discussion centred around skills in West Norfolk and the need to attract a more people at all levels from skilled engineers, through to senior managers, as well as raising the business profile of West Norfolk.

Members agreed that to attract new employees to the area, the local businesses community needed to raise their profile and ‘shout’ about the great business being done in West Norfolk. There are many fantastic organisations based here, such as Cooper Roller Bearings, Germains Seed Technologies, Omex Agrifluids, Fosters Refrigeration and Adrian Flux Insurance to name but a few – all are Chamber members and together they contribute to a successful West Norfolk economy.

Heather Garrod, the President of West Norfolk Chamber Council said: “It is up to us, the business community of West Norfolk, to make more noise about how much we can offer and ensure the message that ‘West Norfolk is open for business’ is broadcasted to everyone.”

If you are a Chamber member who is passionate about West Norfolk and want to help spread the message that West Norfolk is a fantastic place to live and work, we want to hear from you. The West Norfolk Chamber Council will be holding a debate on what local businesses needs to grow. The debate will be held at the Knights Hill Hotel, South Wootton on 16 June 2014 at 6pm. To have your say and to hear ideas from other like-minded businesses, please contact [email protected] to reserve your place.

Norfolk Chamber’s new Representation Council

Norfolk Chamber’s Representation Council recently held its inaugural meeting. The Representation Council consists of members of the Chamber Board, the chairs of the Area Councils and Special Interest Groups, together with senior representatives of the Chamber’s Gold Patrons. They will meet on a quarterly basis.

Their aim is to set the policy direction for the Chamber and there are three key policy priorities for the Representation Council to consider:

  • Promoting a positive message for Norfolk
  • Unlocking the potential of young people
  • Improving Norfolk’s infrastructure

Discussions centred around how to work collaboratively with Norfolk business organisations, local authorities and MPs as well as other counties, such as Suffolk and Cambridgeshire. In addition the group also received an update from Iain Dunnett, the Stakeholder Manager for New Anglia LEP on their Strategic Economic Plan.

The chair of the Representation Council is the Chamber President, Ian Hacon, who said: “The aim of the Chamber’s Representation Council is to drive the policy aspects of the business agenda for Norfolk and to ensure that the Chamber has a positive influence at a local, regional and national level.”

Photo: Left to Right Back Row: Andrew Barnes, Caroline Williams, John Morse, Bob Crawley and Tracey Howard Left to Right Front Row: Ian Hacon, Jonathan Denby, David Whitehead, Jonathan Cage, Geoff Tucker, Heather Garrod and Bobby Burrage

Evidence of improved business confidence in Norwich

Business confidence in the Eastern region has grown with recent figures showing a resurgence in office property sector with overall activity reaching £1.6m, the highest level of activity on record. The construction sector is also reporting increased activity in both residential and public sector projects.

Sales in UK High Street shops have grown strongly since last February, rising at their fastest pace since June 2012, according to a CBI survey and the volume of sales easily beat expectations. Last year Norwich International Airport grew at the second fastest rate among the top 30 UK airports, with a 17 per cent increase in total passengers numbers to 463,401 during 2013.

New Anglia LEP has secured an additional £1.4 million from the government’s regional growth fund to expand its existing growing business fund and offer smaller grants of between £5,000 and £25,000 to SMEs in Norfolk and Suffolk.

To find out about the above and more, read the latest Norwich Economic Barometer attached.

GDP figures: Efforts needed to place recovery on a broader footing

  • GDP grew by 0.7% in Q4 2013 – unrevised from previous estimates.
  • GDP is estimated to have increased by 1.7% in 2013, compared with 2012, revised down 0.1 percentage points from the previous estimate.
  • UK business investment rose by 2.4% Q4 2013.
  • Trade balance deficit almost halved in Q4 2013, falling from £8bn to £4.2bn.Current account deficit was 5.4% of GDP, in Q4 down 5.6% in Q3.
  • The households’ saving ratio was estimated to be 5.1% in 2013 compared with 7.3% in 2012.

Commenting on the revised GDP figures for Q4 2013 published today by the ONS, David Kern, Chief Economist at the British Chambers of Commerce (BCC) said:

“The unrevised estimate of 0.7% supports Chamber’s view that the UK recovery remains on course. It is also good news that growth was better balanced in Q4, with a fall in the trade deficit and an increase in business investment. However there is little doubt that the further efforts are needed to place the recovery on a broader footing, as we are still too reliant on consumer spending. If our recovery is to be sustainable, we have to ensure that there is more support for those looking to invest and expand into overseas markets.”

Questions to the Chancellor: Howes Percival receive their answer

As a follow up to the Norfolk Chamber’s ‘Audience with George Osborne, the Chancellor of the Exchequer’ event on the 7 November, we submitted a number of questions from our members to the Chancellor. Responses to those questions are now starting to be received from the relevant Ministers within Westminster.

Jay Mehta is a solicitor at Howes Percival. The Norwich-based company have been Chamber members for over 20 years.

Jay’s question to the Chancellor was:

“The Community Infrastructure Levy (now implemented and in force by Norwich City Council and Broadland District Council) operates as a non-negotiable tax on new development. This is because developers have lost the opportunity to negotiate the levels of contributions payable for new infrastructure and are unable to recover all or part of such contributions if not used within a certain time.

Consequently, is there not a risk that CIL would dissuade developers from developing sites? If so, what measures are being proposed to prevent this from happening and ensuring proposed development remains viable?

The judicial review of planning permissions is a constant source of delay and expense for developers. In practice, such challenges cause significant delays in the building of homes and other developments.

I am pleased to hear that a new dedicated “planning chamber” has been recently proposed to speed up the process, although guidance indicates that this new chamber shall only hear claims concerning “major development.”

Find on the attached document the written response from the Department for Communities and Local Government.

Be Better at Selling in a Tough Climate

Delegates turned up to this Session ready to be inspired into selling in a tough climate from Nial Adams of The PUSH Academy. Nial stated that he feels his delegates have gained a “wake up call” from the Session, and his highlight was the way the delegates interacted with him by asking different questions. If Nial could give his delegates one top tip, it would be to “try new ideas and focus on value”.

Be Better with Engaging Content

Richard Willner of Further arrived prepared to give the delegates an enlightening presentation on engaging content. Richard’s presentation was full of impact and strong content and he even stated that he felt the delegates seemed fully engaged throughout. Richard felt his highlight from the Session was the interaction between himself and his delegates. He particularly enjoyed the fact that the delegates asked him questions, showing great interest into the subject. Richard’s top tip to take away from the Session would be to “set objectives within that plan and measure those constantly” and to “plan, plan, plan”.

Budget 2014 answers some of our issues, says Chamber

Caroline Williams CEO Norfolk Chamber reacting to the Budget said:

Our Norfolk business members are feeling quietly confident about the economic future but what they were looking for an acknowledgment from the Chancellor that he understood the needs of business in the form of investment and employment.

We have been lobbying hard to ensure that the Apprenticeship Grant for Employers was extended and it as good to see that was included, as was our call for an extension of the Annual Investment Allowance.

Norfolk exporters are beating all records month on month but more businesses need to be encouraged to take that all important step. Support for exports has never been more important”

Giving his reaction to the Budget 2014, John Longworth Director General of the British Chambers of Commerce (BCC) said:

“Business wanted a Budget that was disciplined, focused, and geared towards the creation of wealth and jobs – and that’s what the Chancellor has delivered.

“With a huge confidence gap still separating employers from young job-seekers, we are very pleased to see the Chancellor heed our call to help firms take on and train tomorrow’s workforce. Overcoming that confidence gap means more investment in young people, more apprenticeships, and more jobs, which are critical with more than 900,000 16-to-24-year-olds still out of work.

“Osborne’s focus on investment, exports, house-building and economic resilience passes the business test. By making a better business environment his top priority, the Chancellor has recognised that successful and confident companies are the key to transforming Britain’s growing economic recovery into one that is felt in homes and on high streets.

“As with any Budget, there were some populist measures that were not at the top of business’s wish list. Luckily, these were far outweighed by considered measures to support business growth and wealth creation.

“Many of these measures are excellent for now, and for the future. Yet the nurturing of a truly great economy requires more action than one Budget can deliver. At the upcoming General Election, Britain’s entire political class must commit to a long-term programme that delivers better infrastructure, a stronger skills base, access to finance for growing companies, even more export support and a clear, consistent tax environment. Otherwise some of the Chancellor’s welcome moves might not have the desired effect in years to come.”

Commenting on the new forecasts published today by the Office for Budget Responsibility in conjunction with the Chancellor’s Budget, David Kern, Chief Economist at the British Chambers of Commerce (BCC) said:

“The OBR’s upgrading of its December economic forecasts was widely expected. Our own economic forecast – released just last week – tells a similar story. The pace of growth over the coming years will be satisfactory, but slightly below the pre-recession historical average.

“On the public finances, we agree that there will be gradual falls in the budget deficit, but we believe that the pace of the reduction will be slightly slower than the OBR envisages. It is too ambitious to take the view that the UK will generate a budget surplus in 2018. We believe it will take one or two additional years to eradicate the deficit, because tax receipts have suffered from a fall in oil and gas production and problems in the financial sector.

“The government must continue with its plans to streamline current public spending, to ensure that the public finances improve over the medium term, and the private sector can generate a lasting recovery.”

Commenting on specific announcements within the Budget, BCC Director General John Longworth added:

YOUTH EMPLOYMENT

“We told the Chancellor very bluntly that he needed to extend the Apprenticeships Grant for Employers if he wanted to see companies creating enough apprenticeship places to meet demand. His actions demonstrate that he was listening, to the benefit of businesses and young people alike. Helping companies take on apprentices is one of the best ways for a Chancellor to invest limited resources in Britain’s future.”

BUSINESS INVESTMENT

“Consistent allowances help companies invest with confidence. Given that business investment remains far below its pre-recession level, it is fantastic that the Chancellor has responded to our call to extend the Annual Investment Allowance, and that he has doubled the amount covered to £500,000 from 2015. That will give many growing and medium-sized companies the confidence to push ahead with investments they’ve long wanted to get off the drawing board.”

SUPPORT FOR EXPORTERS

“Export finance problems stop many companies from getting their goods and services into new markets. To support our exporters, Britain’s export finance support must match that of our global competitors. The moves made by the Chancellor to increase the support available, and to lower the interest rates charged to companies, are a big step in the right direction. Ensuring awareness of this support amongst the growing and medium-sized firms that stand to benefit is crucial, however, to this policy’s success. Chambers of Commerce will continue to work closely with UKEF to help businesses get their goods into market with the best possible finance support.

“While finance for international transactions is important, so is the level of support for businesses looking to expand into new and fast-growing markets. Moves to improve international transport connections through regional airports, and to simplify Air Passenger Duty, are a good start. Yet we could do even more, particularly through the Overseas British Chambers and business groups that BCC and UKTI are linking together to form the first-ever global British business network.”

ENERGY

“The Chancellor’s Budget clearly recognises the damage that unilateral measures can do to the competiveness of British businesses. Our members will welcome the cap in the Carbon Price Floor, which will help all companies, and the extension of compensation for energy intensive industries.

“Furthermore, by taking forward all the recommendations contained in the Wood Review of Offshore Oil & Gas, the Chancellor has made a significant step toward maximising oilandgasrecovery in the UK as part of a diverse energy mix.

“Looking ahead, it is crucial to ensure that energy does not contribute ever further to the rising cost of doing business in the UK – so continued attention and investment are required.”

INFRASTRUCTURE

“The BCC has long called for more funding for road maintenance – a key bugbear for so many businesses – and welcomes the new pothole fund announced in the budget. Incremental support for other capital projects and flood defences are also positive. Yet, as ever, infrastructure projects both large and small are judged on how quickly they are delivered on the ground. Infrastructure delivery is the key business priority, so the government must move swiftly from announcement to action, on road repairs, house-building, flood defences and more.”

PENSIONS AND SAVING

“The unexpected and radical modernisation of pension rules and ISAs will be welcome news for many businesspeople and their employees. Greater flexibility and choice, combined with an end to some of the arbitrary and punitive tax rules that undercut prudent savers, favour aspiration, enterprise and long-term planning.”

A12/A47 Lowestoft/Great Yarmouth to Norwich Road Use Survey

The Highways Agency (HA) is developing Route-Based Strategies for the strategic road network as the basis for the infrastructure investment plans heralded by the Government after the last Budget in Investing in Britain’s Future.

The HA is producing evidence reports for each of the 18 routes that make up the strategic road network. These are available at https://www.highways.gov.uk/route-based-strategies

One of the routes of particular importance to businesses in Norfolk is the ‘East of England’ route, which covers the A47, A11, A12 and A120.

In connection with that route the Department for Transport is currently conducting a feasibility study into the A12/A47 corridor from Lowestoft to Peterborough with a view to establishing the economic and employment benefits to prioritise further investment. To provide evidence for the feasibility study, Norfolk and Suffolk Chambers of Commerce have been asked to survey their members about their use of the route.

If you are a regular business user of the A12/A47 between Norwich and Lowestoft or beyond, we would therefore very much value your responses to a few questions by Wednesday 26 March 2014.

The road use survey will only take a few minutes of your time and can be completed here.

Showcase the best of Norfolk business

From local standout to national champion: Chamber Awards to put best of British business on the map.

This year, the British Chambers of Commerce (BCC) are inviting businesses from across the country to take part and showcase their talents and achievements through a series of regional heats, culminating in the national final, which takes place in London on November 27th 2014. Companies can enter nine categories, covering people development; manufacturing; sustainability; international business; innovation; technology; young people; and entrepreneurship.

The Awards will be demonstrating the very best of British business, highlighting the positive contribution that businesses make to the UK economy and to society as a whole. The categories are:

  • Small Business of the Year
  • Commitment to People Development
  • Manufacturer of the Year
  • The Sustainability Award
  • Entrepreneur of the Year
  • Achievement in International Business
  • Excellence in Innovation
  • Best use of Technology to Improve Business Performance
  • Young Person in Business Award
  • Entrepreneur of the Year

The deadline for entries is Friday 27 June 2014, the regional winners will be announced on 22 September, with the national winners being announced on 27 November 2014 at an awards ceremony in London. To enter online click here