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Chamber News

UK seeks trade ties with South America

In a further effort to strengthen its global bilateral trade and investment relationships in a post-Brexit world, the UK has opened discussions with three countries in South America.

Colombia, Ecuador and Peru are the focus of what the Department for International Trade (DIT) is calling a new “trade dialogue”.

Speaking in Lima, Peru, Trade Policy Minister Greg Hands said that the UK is activating new trade dialogues to provide continuity with emerging markets in Latin America.

“We want continuing access for export opportunities for British businesses,” he explained.

Mr Hands also took the opportunity to announce that UK Export Finance (UKEF), the UK’s export credit agency, will double financial support for UK-Peru trade. UKEF will now provide up to £4 billion of financing to UK exporters and buyers of UK goods and services in Peru.

On behalf of Peru, Eduardo Ferreyros, Minister for Trade and Tourism, stressed the importance of the UK as a partner in Europe, saying that he looked forward to boosting trade and investment ties as new opportunities arise for businesses.

Similar sentiments were expressed by the UK’s Minister for Investment, Mark Garnier.

Following a meeting with Ecuador’s Minister for External Trade, Pablo Campana, Mr Garnier said: “The economies of Latin America have already seen steady growth. We want UK companies to take advantage of the opportunities.”

In 2015, total trade in goods and services between the UK and all South American countries totalled £12.4 billion. The UK’s biggest exports to the region include spirits, cars and medical equipment; among the most significant imports are coffee, nuts and fruit.

If you wish to link with the British Chambers in the above countries please contact us and we will introduce you to them.  

Chamber members learn how to carry out effective employee investigations

Over 40 delegates attended the latest HR Forum on Wednesday 8th November.

This afternoon session, delivered by expert speakers, Tom Sharpe and Lorna Townsend from Birketts, sparked interesting debates around the right way to carry out effective employee investigations.

Tackling this sensitive area of HR management, delegates reviewed a thought provoking case study, investigating an incident of harassment in the workplace. There was also an opportunity to practice questioning techniques, for delegates to hone their skills in carrying out their own investigations.

Norfolk Chamber’s HR Forums cover a range of core areas of interest to HR professionals, business owners and managers. The next HR Forum will take place Wednesday 7th March 2018.

Chamber secures Cyber Essentials certification

We are pleased to say that we are now certified with Cyber Essentials.

Cyber Essentials aims to help organisations implement basic levels of protection against cyber-attacks. By being certified, this demonstrates our commitment to cyber security.

To ensure we are compliant we took a number of actions on our journey to achieving Cyber Essentials Accreditation.

  • Engaged with Paul Maskall, former Cyber Security Advisor, Norfolk and Suffolk Constabularies to conduct a Cyber Health Check with our IT providers, Computer Service Centre
  • Educated staff on the implications of Cyber Security and engaged with the board
  • Added Cyber Security as a risk to our internal risk register which is reviewed at a quarterly basis at our board meetings
  • Implemented a Bring Your Own Device Policy for staff to use their own devices safely for work purposes. 
  • Introduced a password management system 

However our journey doesn’t stop there, we will be constantly assessing what else we need to do to protect ourselves from being vulnerable to a cyber crime and to protect our customers data. 

What is Cyber Essentials?

Cyber Essentials is a government-backed scheme to help organisations get a clear picture of how they can protect their business from common cyber threats.  It also allows organisations to demonstrate to customers that they have taken essential precautions, through obtaining the Cyber Essentials badge.

Business benefits

  • A cost effective process to check your business has taken basic cyber security precautions
  • Reduce the risk to your business from common cyber threats by ensuring good cyber practice
  • Differentiate your business from you competitors by demonstrating that you take cyber security seriously
  • Meet the conditions of contracts and customers that request Cyber Essentials as a mandatory requirement

Why Chamber Cyber Essentials?

Chamber Cyber Essentials offers the standard level and is awarded after completion of a verified self-assessment via APMG’s online Platform.  Certificates have been issued in as little as two hours.

The unique Chamber Cyber Essentials platform will enable you to:

  • Complete your application at your own pace
  • Only pay when you are ready to submit your application
  • Share your application with your team so they can contribute their expertise
  • Upload evidence to the encrypted database to support your application
  • Instantly receive your certificate

Chamber Members can access a £25 discount on the certification fee of £300 + VAT.

How to Access Chamber Cyber Essentials

To find out more visit the Chamber Cyber Essentials website https://apmg-cyber.com/products/cyber-essentials/BCC . Please contact the Membership team on 01603 625977 or email [email protected] for your exclusive Member discount code.

10 steps to Brexit clarity

The Freight Transport Association (FTA) has set out 10 steps for reducing delays at UK-EU borders after Brexit. Top of the list – and described by the Association as essential – is the need to ensure that all customs and security documentation is paperless.

In practice, the FTA argues, that means not only ensuring that the new HM Revenue & Customs (HMRC) Customs Declaration System (CDS) can process the estimated 250 million additional declarations required, but also that traders are able to access and use it from day one.

The FTA also wants to see an approved exporter system developed, which would be recognised by the EU and which would enable authorised companies to avoid producing documents for each consignment.

Furthermore, given the need for any trader doing business outside the EU to have an Economic Operator Registration and Identification (EORI) number, UK businesses must be provided with them ahead of Brexit.

Pointing out that it currently takes between one and three days for HMRC to process EORI applications, the FTA is calling for the authorisation process to be speeded up.

“Trade is not something that can simply sort itself out at the last minute,” the Association’s James Hookham pointed out.

Without a comprehensive free trade agreement (FTA) with the EU and a new customs agreement, UK businesses face a very difficult trading environment post-Brexit, he warned.

Both the UK and EU negotiating team owe it to businesses on both sides of the Channel to find solutions now, before trade grinds to a halt, Mr Hookham concluded.

The FTA’s paper Keep Britain Trading: 10 Ways to Make Customs Borders Work After Brexit can be found at www.fta.co.uk.

For more information about Certificates of Origin and other documentation you may require, please contact us on 01603 729712 or email [email protected].

Norfolk Chamber strengthens its Board

Norfolk Chamber has recently recruited additional members to its Board of Directors.  Four new Board members have been appointed, which takes the Board to a total of 16 members. 

Jonathan Cage, President of Norfolk Chamber said:

“We were pleased to receive such a large number of applicants for the Board.  All of an extremely high calibre, with great all round business skills and experience.  This made it very difficult to select a shortlist of candidates for interview and made the decision even tougher for the interview panel to make their final selections.” 

“Our new Board members will help give Norfolk Chamber stronger representation by size of company and by sector and will allow us to truly be the voice of our membership.  I am looking forward to working with them all to support and promote issues affecting the business community in Norfolk.”

The new members are:

  • Huw Sayer – Director – Business Writers Ltd
  • David Armstrong – Chief Financial Officer – Flagship Group
  • Helen Lewis – Director of Research and Innovation Division – University of East Anglia
  • Glen Webster – Area Business Manager – Barclays plc

The four new members were also joined by the new President of West Norfolk Chamber Council, Michael Baldwin, the General Manager of the Bank House Hotel in King’s Lynn.  Michael replaced Heather Garrod, who stepped down at the Chamber’s AGM in October, after 8 years of service.

The Norfolk Chamber Board is made up of Chamber members from across the County to ensure that members’ interests are represented at local, county and regional levels.

How is the Norfolk economy faring? – Have your say

The uninspiring Norfolk results seen in the last the Quarterly Economic survey findings reflected the fact that political uncertainty, currency fluctuations and the vagaries of the Brexit process were continuing to weigh on Norfolk business growth prospects.

We are now entering the fourth quarter – how are businesses reacting to the current economic climate? Today (Monday 06 November 2017) is the first day of the fieldwork period for the Q4 Quarterly Economic Survey (QES).

It is more important than ever that as many Norfolk businesses as possible complete the survey.

The QES is the largest independent business survey in the UK and is used by both the Bank of England and the Chancellor of the Exchequer to plan the future of the UK economy.  It is also closely watched by the International Monetary Fund.

You can have your say by completing the QES online NOW, which takes less than 3 minutes.  The completion deadline for this survey is midnight on Monday 27 November 2017.

Some key Norfolk findings in the Q3 2017 survey:

Norfolk manufacturing sector

  • The balance of firms reporting increased export sales and orders rose
  • The percentage balance of manufacturing firms expecting the price of their goods to increase over the next three months fell in the last quarter, despite the cost of raw materials still being a key concern to most manufacturers. 
  • Concerns over exchange rates has spiked
  • Confidence in the manufacturing sector rose slightly, with many firms confident that profitability will increase over the next 12 months

Norfolk services sector:

  • Exports remained fairly flat, with the balance reporting static. The balance for domestic sales also remained static
  • The percentage balance of services firms expecting the price of their goods to increase over the next three months remained rose
  • Confidence remains static within the service sector

Members enjoy an evening with Adnams

On Thursday 2nd November, over 30 members attended our Beer and Wine tasting evening at the Adnams store in Norwich. On arrival guests were handed an Adams Gin and Tonic or an Adnams prosecco and various nibbles were laid out for guests to eat whilst networking. Once all guests had arrived we started evening off with ‘Tally Ho’ in which guests had a series of questions they had to answer then go around asking others if they had the same.

Once the guests had time to network Bonnie, manager at the Adnams store gave us a brief history of the Adnams brand and talked through the three beers they had to taste. Guests then had some time to taste the beers and network with other delegtes. Bonnie finished off the evening with the wine tasters and a chance to try the Adnams Christmas pudding. Once the evening was over guests had a chance to look around the store and purchase their favourites from the taster session.

The next after hours event Is our Super-bowl challenge 2018 on Friday 28th January to book Click Here:

Monthly Economic Review – November 2017

Monthly headlines:

  • UK economic conditions remain subdued, despite GDP growth picking up slightly in Q3
  • BCC QES pointed to muted Q3 growth with the manufacturing boost failing to lift UK GDP growth
  • Eurozone economy continues to outpace the UK as the US economy enjoys a strong Q3

The first official estimate of UK GDP put growth in the third quarter at 0.4%, up slightly on the growth of 0.3% recorded in the previous quarter.  Overall, the latest GDP data suggests that the UK economy remains on a low growth trajectory.

The results of the latest BCC Quarterly Economic Survey (QES) pointed to muted growth in Q3 2017. The balance of firms in the service sector reporting increasing domestic sales was unchanged whilst the proportion of firms in the manufacturing sector reporting improved domestic sales increased.  The latest QES also confirms that recruitment difficulties in the services and manufacturing sectors remain significant. 

The US economy grew by an annualised rate of 3.0% in Q3 2017, according to the first official estimate, slightly lower than the growth of 3.1% recorded in previous quarter.  This is the second successive quarter that President Trump’s GDP growth target of 3% has been met.

Overall, October’s data releases suggest that the UK economic conditions remain muted. Against this backdrop, it is vital that the Autumn Budget delivers an ambitious programme of change that pulls out all the stops to support business growth, at a time of significant uncertainty and change. This must include action to ease the upfront cost pressures facing firms, including action on business rates.

For full details of this month’s economic review click here.

Chamber comments on interest rate rise

Commenting on today’s interest rate decision by the Bank of England’s Monetary Policy Committee, Nova Fairbank, Public Affairs Manager for Norfolk Chamber of Commerce said:

“Norfolk Chamber’s preferred outcome was for a further period of monetary stability, with interest rates steady over the near term. Today’s quarter point rise may have little effect on most Norfolk companies, but many will view this as the first step in a longer policy movement – not as a simple reversal of last year’s cut.  This may also result in some organisations postponing their investment plans, whilst economic uncertainty continues to cause concern.”

Also commenting on the MPC decision, Mike Spicer, Director of Economics at the British Chambers of Commerce (BCC), said:

 “These are challenging times for monetary policymakers. The MPC had the unenviable task of weighing future risks to inflation, from a tight – and tightening – labour market, pass-through from a weaker pound and rising commodity prices. Against this, they needed to consider the future risks to under-shooting the inflation target from weak growth, fragile business confidence, and the effects of uncertainty.

“These are finely-balanced judgements: while interest rates will need to return to historic averages at some point, it should be done slowly and with reference to the ever-changing economic context.

“With the Bank of England’s latest forecasts of sluggish growth for the next few years, the government must use the upcoming Autumn Budget to boost business confidence and investment, and reduce the pressure on prices from policy decisions such as the forthcoming hike in business rates.”

Chamber welcomes proposals to map Norfolk’s mobile coverage

Proposals to create a definitive map of Norfolk’s mobile coverage which would be used to press for improvements in the county’s ‘not-spots’ will be discussed next week. At a meeting next Wednesday (8 November), Norfolk County Council’s Digital Innovation and Efficiency Committee will be asked to approve plans to commission a countywide survey of mobile voice and data coverage across all major networks providing services in Norfolk.  As a minimum, the survey would be expected to capture coverage along all the county’s A and B roads, its major rail routes and stations, key tourist areas and in the urban centres of Norwich, King’s Lynn and Great Yarmouth. Once the results are known, Norfolk County Council intends to use them to strengthen the business case for further investment to boost mobile coverage. It would also enable the council to help telecoms providers find suitable locations for mobile infrastructure, which could include offering access, for a fee, to council or other public sector-owned assets such as offices, fire towers or even wind turbines.

Nova Fairbank, Public Affairs Manager for Norfolk Chamber said:

Norfolk Chamber and our members welcome the proposal to map the mobile coverage across Norfolk.  The results from this survey will give a clear indication of what infrastructure improvements need to be made to deliver better mobile signal coverage across our county.  Being able to do business on the move, will make it easier for so many Norfolk businesses and will enable them to deliver greater economic growth.  We look forward to a positive decision from the Committee on 8 November.” Tom Garrod, Chairman of the Digital Innovation and Efficiency Committee, said:

“I think this is a fantastic proposal and exactly the kind of thing I want this committee and the council to be leading the way on.  “We’ve seen a lot of progress with broadband access in the county as a result of our Better Broadband for Norfolk programme but progress on mobile coverage has sadly lagged behind. This survey will be a crucial start in improving mobile phone coverage across the county and networks. “Our survey would arm us with the evidence we need to not only lobby for improvements but also to suggest practical solutions to telecoms companies and bring about real change. I’m excited about the potential of this idea, if the committee agrees with me we’ll move quickly and look to publish the results in the New Year.” The Digital Innovation and Efficiency Committee is due to meet at 10am on Wednesday, 8 November at County Hall. Members of the public are welcome to attend.

Public consultation results to shape £4.5 million of transport improvements in Attleborough

Work to make it easier for people to get into and around Attleborough is set to get underway in early 2018 following the outcome of a public consultation.

Earlier this year, Norfolk County Council developed initial proposals for how £4.5 million of Local Growth Fund (LGF) funding from the New Anglia Local Enterprise Partnership could be spent to support planned growth in Attleborough.

More than 100 people (111 in total) took part in the Transport for Attleborough public consultation which took place during July and August. People were asked for their views on a set of potential schemes that could be delivered as part of the project.

As a result, the County Council has prioritised work to create more parking spaces in the town centre’s Queens Square car park and at the railway station, reduce queueing traffic and congestion by changing junctions and road layouts, encourage cycling and walking by improving and extending current facilities, and create a more attractive and usable space in front of the town hall.

Work on the first of these schemes, to convert Surrogate Street from one way traffic to two way, realign the junctions of Church Street and Connaught Road and widen sections of pavement on Surrogate Street and Church Street, is due to begin in early 2018. This will be followed by work to create up to 20 additional parking spaces in Queens Square car park next summer.

Rhodri Oliver, County Councillor for Attleborough, said: “Thank you to everyone who took part in the consultation, it was great to see so many people get involved. It’s really important that the improvements to the town not only help to resolve current and anticipated transport issues but also reflect the needs of local residents and businesses.

“The schemes local people have helped us prioritise should make the town easier to visit and get around, and help to make Attleborough safer and more pleasant for everyone.”

The key outcomes of the public consultation were:

  • A majority of respondents (71%) agreed that Surrogate Street should be made two-way to help improve traffic flow within the town centre.
  • Respondents stated that parking was very or fairly important with many wanting to see additional spaces at Queens Square car park as well as improvements to the railway station car park.
  • Overall cycling improvements within Attleborough were seen as less of a priority by those responding. The proposals on London Road were the most supported, with 46% stating that the work should be a priority or essential.
  • Respondents were keen to see improvements to pedestrian areas. Work to Queen Square received the most support.
  • Significant support for improvements that benefited motorists and pedestrians at the junctions of Queens Road / Church Street, High Street / Exchange Street and A11 / Queens Road was received.

Martin Wilby, Chairman of Norfolk County Council’s Environment, Development and Transport Committee, said: “As the population of Attleborough increases over the next 20 years, the town’s infrastructure needs to be able to cope with more people and traffic. The results of the consultation suggest people understand how these improvements will provide long term benefits to the town, and the people who live and work there.”

For more information about the Transport for Attleborough improvements that are planned, visit: www.norfolk.gov.uk/tfa.

Budget 2017: Focus firepower on growth not giveaways

The Times Red Box published today (Monday 30 October) a strong call from the British Chambers of Commerce on behalf of the UK Chamber network to the Chancellor of the Exchequer regarding the forthcoming budget.  Below is the featured article:

We stand at critical moment for the UK economy, as we begin to prepare for when the country formally leaves the European Union. 

That makes this autumn’s Budget more vital than most – as this is the moment when Government must set the foundations of our economy post-Brexit.

Business will support bold action by the Chancellor – and additional borrowing if needed to deliver infrastructure. Yet Philip Hammond must resist calls for short-term giveaways, and focus his firepower on measures that deliver the growth and productivity that will underpin higher wages and future success. 

It would be tempting for the government to think tactically, and offer a ‘sugar hit’ of goodies and gimmicks this November. While it may provide a quick dose of political popularity, when it wears off, we’ll still be left with a sluggish economy and none of the reforms that will give people and places opportunities for future success. 

Instead, the Chancellor must show his mettle with big measures that address the long term, structural issues which continue to thwart investment, productivity and growth in so many of our regions and nations. 

While of course businesses want the best possible Brexit deal, if we don’t create the conditions for growth at home, we won’t be in a position to meet the challenges, or take advantage of the opportunities, of our new place outside the EU.  

Last week the BCC has published its Budget submission, which outlines what we believe will help businesses and the economy to be better prepared for a changing relationship with the EU – by providing a much-needed boost to investment and productivity.

The first step should be tackling the ever-higher up-front cost of doing business in the UK. Costs such as the National Living Wage, Apprenticeship Levy, Insurance Premium Tax and pensions auto-enrolment – to name but a few – are putting increasing pressure on firms and, taken together, dampen their ability to invest and recruit.

The government has long banged the drum that lowering Corporation Tax is the solution to boosting business investment. The reality is that the burden of upfront costs and taxes that hit firms before they begin to make a profit hinders business growth and investment far more than the level of tax they’re asked to contribute once they’ve made a profit.

That’s why we’re calling on the Chancellor to pause the Corporation Tax roadmap until after Brexit, and for the resulting resources to be ring-fenced to help ease the burden of upfront costs and taxes on growing businesses. 

For example, the UK has the highest business property taxes in the developed world, as calls from across the business community for real reform to the archaic business rates system continue to go unanswered by government. 

If the annual uprating goes ahead, calculated using RPI which hit 3.9% in September, firms will face yet another steep increase in costs. At a time of considerable uncertainty and economic stagnation, these growing bills mean some businesses face a tipping point.

The system also penalises firms for investing in plant and machinery, and at this critical juncture, business investment should be encouraged by all means possible.

In return for changes to the system, businesses will respond by using improved cash flow to create jobs, train employees and modernise their facilities.

The Chancellor must take big and bold action to incentivise firms to invest. At the moment, we’re seeing business investment lag, as firms hesitate to take the plunge while so much uncertainty remains. As we move through the EU negotiations and a transition period, the Treasury must encourage and support firms to put money back into their firms through investment, which in turn will raise wages and living standards for us all. 

Finally, to get the UK Brexit-ready we must also fix the fundamentals of the domestic business environment.

The business communities I represent constantly lament the shortcoming of the UK’s infrastructure, which doesn’t deliver the quantity and quality of transport connections or housing needed in the right places. Too often infrastructure projects get kicked into the long grass, leaving our existing networks under pressure and at over capacity.

The Chancellor must use this Budget to commit to seeing through the delivery of projects vital to our economic success. The green light for big rail plans, and bringing forward investment in the road network, will go a long way to increasing connectivity to markets, spurring job creation and boosting business confidence. More direct investment in house-building, too, would have a similar effect. 

On the other side of the same coin, is investment in our digital infrastructure. I hear all too often from companies in all corners of the country how poor mobile coverage has undermined their productivity and ability to connect with customers and suppliers. 

Getting these basics right will be crucial if the UK is to showcase itself as an enterprising and competitive place to do business in the future.

So, business is clear that this budget cannot simply be an extension of the status quo. The government must be brave and rise above short-term electoral calculation to put our long-term success first. Anything less will be an abdication of their responsibility to the people of Britain – whose prosperity and well-being depends on a thriving and growing economy. 

If you would like to read more articles from The Times Red Box, click the following link: https://www.thetimes.co.uk/article/newsletter-signup-redbox-925pqzzpj