Electrical Inspection Solutions (EIS) is a family run company that has been in business for over four years that specialises in electrical safety testing services such as thermographic surveys, fixed wired testing and portable appliance testing. Although their main office is in the Norwich city centre they also have bases in Leeds, Newcastle and Harlow.
Despite offering a national service throughout the UK, Alan Bainbridge, Operations Manager, is looking to concentrate on Norfolk, to remain cost effective. “We like to think our biggest asset is our workforce. As a family run company, we rely on our staff being friendly, polite and reliable. We currently employ five people; three full-time and two part-time. We also work in partnership with fifteen engineers who are trained by us. All of our staff are approved contractors and are fully trained.”
Alan continued “We are a customer based company, so we make sure our customer service skills are second to none. The company is growing steadily, although, we are being held back slightly by the current economic climate. Keeping our prices competitive with the smaller, cheaper companies is a challenge. Our key message is that our services are guaranteed. We follow the guidelines precisely and make sure that any job we do is completed, and absolutely safe. We endeavor to go that one step further for our customers every time, no job is too big, or too small.”
With every call-out service, there are a number of problems that companies have to deal with. “Due to this business being so volatile, we often find that jobs are cancelled with short notice, even to the point where our staff are already on route to the job, we have to accept this, be polite to the customer, and move onto the next job.”
“Here at Electrical Inspections solutions we like to make sure that our staff feels valued. Many of our staff are from a military background, and we feel that this gives our company the solid foundations needed to cope in such a high pressure industry. We focus heavily on man management with our staff’
Finding the right premises is extremely important to get the best out of a business. “We’re currently located in Cavell House, but we’re looking to build new offices on my own private land,” says Alan. “This is more of a long to mid-term plan, for the moment we are happy with the premises we are based at.”
Electrical Inspections Solutions was created by the brother of Alan Bainbridge and was funded by his own savings at the time. In 2012, the company had a turnover of around two hundred and fifty thousand pounds, a huge one hundred percent increase from 2011. Alan has no current plans to start offering the services of EIS internationally as, to remain cost effective, he feels it would be best to focus on the local area, and grow from there.
Alan Bainbridge has some advice for anyone who is looking to become a member of the Norfolk Chamber of Commerce: “When we joined the chamber, we were looking to promote ourselves thoroughly around Norfolk as to attract some local customers. The Norfolk Chamber has, and continues to help us do this incredibly well. Everybody at the Chamber who I have spoken to has been so polite and helpful and I cannot thank them enough.” EIS currently have an offer available for Chamber members on their services which can be found on our LinkedIn profile.
Website:https://www.eisukltd.com/
By Jack Edwards – 18th September 2013
