At a recent meeting, members of Norwich Chamber Council heard from Karen O’Kane, Programme Director for Better Broadband for Norfolk (BBfN) and Annette Thorpe, the Regional Partnership Director for BT on the roll out of broadband across Norfolk. The aim of BBfN is to implement the necessary infrastructure to allow 90% of Norfolk to be able to access broadband by the end of 2017. With 84% coverage expected by the end of the first part of the contract at the end of 2015.

Step one is for businesses to find out if they already have access to better broadband or when they can expect it to be implemented in their area. They need to check on the BBfN website: www.betterbroadbandnorfolk.co.ukThis can be done by adding the postcode into the broadband checker on the top right hand side of the BBfN home page. This website also provides advice and links as to how to find out what your current upload and download speeds are.

If a business finds that they are not eligible or cannot access better broadband, they can send their contact details to Karen O’Kane, who will check whether that specific location is due to receive better broadband in the future and she may be able to advise the business of further steps they can take. Karen can be contacted on: [email protected]

Businesses need to note that Broadband speeds will not automatically improve once the infrastructure has been implemented -businesses need to take further action:

  1. Find out whether you can access fibre based broadband – an information sheet is attached
  2. Contact your existing broadband provider to see what packages are available
  3. If your current provider cannot offer a faster option, then Ofcom have a comparison site which highlights alternative providers, the types of packages offered and the costs involved.https://consumers.ofcom.org.uk/tv-radio/price-comparison

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