In this Chamber Session ‘Be Better at Managing People’, Rachel Blackburn, U2SU Consulting, gave delegates a strong insight into how to develop their management skills. With a strong turn out the delegates were eager to get started and were fully engaged throughout the Session. Rachel’s presenting skills were superb and gave the delegates top tips on managing. Rachel’s top tip to the delegates is to follow performance gaps method and the praise sandwich. For Rachel, the highlight of her Session was how involved all delegates were throughout, but she also enjoyed the feedback that was given to her. These Sessions give not only the speaker, but equally all delegates an opportunity to raise their profile and give each other an insight into their companies.