Ermine Amies of Sandler Training presented a lively and enthusiastic session. She spoke on adapting to different style and techniques when dealing with customers and how to recognise what type of person you are talking to. Ermine’s delegates said they wished the session could have gone on longer, with Scott Jarvis of KTIB saying he enjoyed the “easy, laid back style of learning” that Ermine brought.

If you want to find out more about the work Sandler Training do, please click here. We are soon to launch our fourth series of The Chamber Sessions, don’t miss what remains of series 3 and keep your eyes open for a series of new and returning speakers, starting August 14th, by clicking here.

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