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Ergéa UK Partners with CallEEAST to Enhance Customer Service to Healthcare Organisations

This collaboration marks the launch of an innovative out-of-hours service designed to deliver the best customer service strategy to healthcare professionals across the UK. This service enables healthcare professionals to report equipment faults directly to Ergéa UK, strengthening their 24/7 support. With this capability, Ergéa UK customers can access immediate assistance whenever needed, significantly enhancing operational efficiency and service delivery. This partnership strengthens both organisations’ commitment to service excellence and innovation, showcasing their dedication to enhancing healthcare services while keeping patient care at the forefront of their efforts. Andrew Gay, Head of Commercial Services at the East of England Ambulance Service NHS Trust, expressed his enthusiasm for the partnership, stating, “We are excited to continue developing the outstanding partnership that both Ergéa and CallEEAST colleagues have built. It’s fantastic that Ergéa is the leading service provider for Managed Equipment Services within the NHS, as well as private healthcare, which aligns wonderfully within our portfolio. I would like to thank all colleagues for their dedication and ongoing efforts in making this partnership a success.” Lee Alexander, Head of Customer Service at Ergéa UK, commented, “At Ergéa UK, our priority is to provide outstanding customer service because we understand that this directly impacts patient care. We are delighted to partner with CallEEAST, as their expertise and dedication to service excellence make them an ideal collaborator. The foundation of CallEEast’s commercial model further reinforces Ergéa’s commitment to support innovation within healthcare, with CallEEast reinvesting profits back into NHS innovation and patient experiences.  Together, we are well-positioned to deliver exceptional support to our customers” This partnership highlights Ergéa UK’s and CallEEAST’s dedication to delivering top-quality services and maintaining strong relationships within the healthcare sector, further solidifying their positions as leaders in their respective fields.

Paula McAllister from JW Automarine is Shortlisted for a LEEA Award!

JW Automarine are thrilled to announce that Paula McAllister, the General Manager of our Rentals division has been nominated for a LEEA award, for Excellence in Leadership. It’s such an achievement and honour for Paula to have been nominated, after 33 years in the industry, her dedication and hard work has really paid off. She definitely deserves to win and everyone at JW Automarine is so proud of her! The LEEA Award ceremony is being held on the evening of 16th October, at the iconic Dorchester Hotel! What an exciting evening it’s going to be! The team at JWA wanted to share this fantastic news with everyone, and we look forward to the next update where we will hopefully be announcing her as the winner! (We may be slightly biased, but we’re pretty certain she’s got this one in the bag!) Congratulations again Paula, on your fantastic achievement!!

Lucas & Wyllys highly commended in the Best Law Firm – Paralegal Development category at the National Paralegal Awards 2024

We’re excited to share some fantastic news with you all: we’ve been highly commended in the Best Law Firm – Paralegal Development category at the National Paralegal Awards 2024! ? This recognition means a lot to us because it celebrates something we are truly passionate about – supporting and developing our incredible paralegals. At our firm, we believe that investing in our people is the key to our success, and we’re dedicated to providing our paralegals with the best training, guidance, and opportunities to grow in their careers. Why This Award Matters The Best Law Firm – Paralegal Development category is all about recognising firms that go above and beyond to nurture their paralegals. It’s not just about the work we do day-to-day; it’s about how we help our team members build their skills, boost their confidence, and carve out successful careers in the legal industry. From supervision to ongoing professional development, we’re committed to creating a supportive environment where our paralegals can thrive. A Big Thank You to Our Team This commendation wouldn’t be possible without the dedication, hard work, and passion of our incredible paralegals. This recognition is a testament to your talent and commitment. We couldn’t be prouder of what we’ve achieved together, and we’re excited to keep building on this momentum. Looking Ahead We’re always striving to find new and better ways to support our paralegal team, and this recognition inspires us to continue raising the bar. Whether it’s through innovative training programs, career development opportunities, or simply providing a great place to work, we’re dedicated to being a firm that values and uplifts its people. Thank you to the National Paralegal Awards for this honour, and a huge congratulations to our team – this one’s for you! ? Here’s to continuing our journey of growth, development, and success together.

Parker Hydraulics & Pneumatics Limited celebrate the 40th anniversary of Gary May joining the company

Today marks a tremendous milestone in the history of Parker Hydraulics & Pneumatics Limited as we celebrate the 40th anniversary of Gary May joining the company. Since coming on board as a fresh-faced school leaver in September 1984 Gary has risen throughout the company, most recently becoming Managing Director in 2019. Fellow Board Director Matthew Neville was on site to pay tribute and to personally thank him for his years of service. Anniversary celebrations will continue next year as the company itself celebrates 50 years of being in business which is no mean feat either. Further details regarding how the event will be marked will follow in the coming months.

CTS Training & MLH Transport – A partnership that began with Transport Manager CPC

Our consultant, Tom, & Training Department Manager, Matilda, recently visited Nigel at MLH Transport to present him with his Transport Manager CPC certificate. Nigel completed his Transport Manager CPC training here at our training centre in Terrington St John, instructed by Steve Braim and supported by Tom. Nigel said: “The course was challenging, and there were moments when I doubted whether I would pass. However, the support from the CTS Training team was phenomenal. Tom offered one-to-one support, in addition to the instruction during the course by Steve. The team was always there to help with any questions or concerns, and I truly believe I wouldn’t have passed my exams without their guidance and encouragement.” This testimonial highlights the dedication of the CTS team in helping students to not just complete the course, but to excel in it. Tom said: “Here at CTS we take great pride in not only our ability to successfully train the Transport Managers of tomorrow, but to also provide additional support that many other training providers simply cannot.  To use Nigel as an example, it was a pleasure to give him some additional one-to-one sessions outside of the classroom hours and then see his success in passing the course. Our business is all about building partnerships with our customers and I am certain our partnership with Nigel and MLH Transport will continue for years to come.” Transport Manager CPC (Certificate of Professional Competence) training is essential for individuals aspiring to manage transport operations efficiently and legally within the UK. This qualification is a legal requirement for any business wishing to hold an Operator’s Licence and is aimed at ensuring that those responsible for the transport of goods or passengers are well-versed in relevant regulations and best practices. CTS Training & Consultancy Ltd is an experienced provider of Transport Manager CPC training, offering a structured and supportive environment for learners. Our courses are designed to cover all the essential topics in the CPC syllabus, delivered by experienced instructors who bring real-world insights to the classroom. The training at CTS is intensive and thorough, ensuring that participants are well-prepared for the CPC exam. One of the standout features of CTS Training is the level of support we offer to our students. From the start of the course through to the final exam, the team at CTS is committed to helping learners succeed. Our commitment to the success of our students is reflected in our pass rate of over 80%, compared to the national average of 45 – 50%. The Transport Manager CPC course at CTS typically covers a wide range of topics, including:

  • Legal Requirements: Understanding the laws governing road transport, including driver licensing, working time regulations, and vehicle standards.
  • Financial Management: Learning how to manage the finances of a transport business, including budgeting, cost control, and financial record-keeping.
  • Safety and Compliance: Ensuring that all aspects of road safety are covered, including vehicle maintenance, health and safety regulations, and accident procedures.
  • Operational Management: Gaining insights into effective management of a transport operation, including route planning, vehicle scheduling, and dealing with unforeseen events.

If you are serious about a career in transport management, the CPC qualification is not just a legal requirement, but a critical foundation for success. With the rigorous training provided by CTS, coupled with our unwavering support, students are well-equipped to pass the CPC exam and take on the responsibilities of a Transport Manager with confidence. If you’re considering pursuing your Transport Manager CPC, CTS Training offers the expertise, support, and resources to help you succeed in this vital qualification. Our next Transport Manager CPC course is running from 19th March to 7th April 2025. Contact us on 01945 880155 or [email protected] to find out more about our Transport Manager CPC training.

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We’re thrilled to announce that Hoggies has been shortlisted as a finalist for the Quirky Wedding Awards 2024!

Out of over 350 nominees, we’ve made it through to the finals! That means the judges have recognised how we embrace the Quirky Weddings values of Uniqueness, Inclusivity, Accessibility, Sustainability and excellent Customer Service! Every couple who books us can trust we will put our hearts and souls into making sure their catering is perfect for them, no one gets left out and everyone is fed well! This recognition is a testament to our dedication to making every event memorable and one of a kind with our unique hog roasts. A huge thank you to all our clients for your support and trust. We can’t wait to continue bringing delicious, distinctive flavors to your celebrations!

Double Honours: Two Captain Fawcett products reach Finals of the prestigious Pure Beauty Awards 2024

Following their launch in July, two new Captain Fawcett products have been announced as Finalists in the Pure Beauty Awards 2024. Huzzah!

 Both Captain Fawcett’s ’Nebula’ Eau De Parfum Signature Series with John Petrucci and Captain Fawcett’s Expedition Reserve’ Matt Styling and Volumising Hair Powder have been selected in the Best New Fragrance and Best New Hair Styling Product categories respectively. 

With Finalists selected by the Pure Beauty Awards independent judging panel, now a public vote will decide the Winners. 

VOTE FOR CAPTAIN FAWCETT BEST NEW FRAGRANCE HERE  VOTE FOR CAPTAIN FAWCETT BEST NEW HAIR STYLING HERE 

Captain Fawcett founder Richie Finney said “To have not one but two new products chosen as Finalists by The Pure Beauty Awards independent judges is hugely exciting. The panel includes highly esteemed experts and beauty insiders with significant influence across the international industry. As such, the whole Captain Fawcett crew is delighted to be recognised as producing some of the very best Gentleman’s Grooming collections available anywhere in the world.

 In 2020, the ‘Nebula’ Signature Series Moustache Wax, Beard Oil and Beard Balm were introduced to remarkable success, sparking demand for a complementary Eau De ParfumCaptain Fawcett’s Master Blender collaborated with John Petrucci to develop and refine a fresh rendition of the ‘Nebula’ fragrance, crafted to the same exceptional standards, yet blazing its own trail. This took time, travelling back and forth across the Atlantic, to make sure it was absolutely spot on, so it’s hugely rewarding for the resulting fragrance to be thus acknowledged by industry leaders.

The ‘Nebula‘ Eau De Parfum landed in July. The first 1000 bottles were released as a Limited Edition, accompanied by a specially designed ‘Nebula’ Guitar Pick, John Petrucci Monogrammed Enamel Badge and unique numbered card, signed by the Grammy Award-winning Guitarist himself. Anticipation ran high, with a strong promotional campaign and wait list leading to the initial Limited Edition run swiftly selling out in the UK. 

 Captain Fawcett’s Expedition Reserve’ Matt Styling and Volumising Hair Powder is part of the acclaimed ‘Hair Couture’ styling range, created for use in salons, barbershops and also at home. 

 Richie Finney says: “Captain Fawcett’s ‘Hair Couture’ range is tested, used and recommended by professionals across the world. Hair Powder is a hugely convenient and versatile product, often with a neutral aroma. Captain Fawcett’s version is imbued with the delectable Expedition Reserve’ fragrance making it just the ticket for scent-layering and, as such, offering an outstanding sensory experience to the contemporary gentleman.”

 The Pure Beauty announcement comes as Captain Fawcett is set to launch his latest range this autumn. Keep an eye out for more news soon!

 The Pure Beauty Awards Winners 2024, will be announced on 24 October at the Grosvenor House Hotel in London at an exclusive black tie Awards ceremony.

AA 4 Star Silver Reconfirmed

We are delighted to announce that our AA 4  Star Silver has been reconfirmed for another year. In August we unsuspectingly welcomed the AA Inspector to stay at the Hotel. The AA Hotel Inspector books their accommodation anonymously to stay and dine and therefore the team have no idea they are arriving. They only make their presence known after checking out the following morning. Upon settling their account they request to meet with the General Manager to discuss their findings. Read More