A local firm of independent financial advisers is settling into life on the outskirts of Norwich after their recent office move. Having taken on six new members of staff since February this year, Face to Face Finance is growing fast and was in desperate need of more space. Managing Director Julie Hunt explains:
“Our city centre office on Rose Lane had served us well for 11 years, but with the team continuing to grow, we were getting a bit crowded – the only space left for my desk was on the landing! So we took the decision to move to our new premises at the Cringleford Business Centre where there’s room for us to grow.”
The firm puts their unprecedented growth down to their focus on customer service. As the name suggest, their ethos is to conduct as much of their business as possible face to face with their clients. Julie continues:
“Some of the areas of work we cover can be complicated or difficult for our clients to discuss. Making them feel comfortable and able to ask any questions they may have is important. It enables us to give them the very best financial advice for their individual circumstances – it’s very personal.”
As the team continues to grow, this emphasis on a personal service remains the same. The firm positively encourages visits to their new office where a warm welcome awaits from Julie and the team:
“Our office is always busy. But we encourage a relaxed environment – you’ll find us in our slippers! Believe it or not, it’s been proven that wearing slippers can make for a more productive workforce, and we stand by that! I’m extremely proud of our hard-working team.”