Mortgage Advice Bureau (MAB) Norfolk is relocating part of its operation currently in Palace Street, Norwich to the iconic Samson and Hercules House in Tombland.
A planning application has been submitted to Norwich City Council on behalf of MAB Norfolk, to make some minor alterations turning the building into an office.
The firm has taken over ownership of the entire building, including the vacant ground and lower ground floors as well as the freehold of 19 flats which also form part of the property.
The main head office of MAB Norfolk is in Great Yarmouth and will still be fully operational, with the additional premises in the iconic Samson and Hercules House allowing room for further business expansion.
In total, MAB Norfolk employs almost 30 people locally and they are now on the hunt for several new mortgage and protection advisers to join the growing team.
Stephen Alger, Business Principal of Mortgage Advice Bureau Norfolk, said: “The building is in a great location, it’s a beautiful property which is very well known locally so we won’t have to tell people how to find us. We weighed up moving out of Norwich to a cheaper unit on the outskirts of the city, but we decided the right place for us was in the centre of Norwich, in an iconic building that will be the hub of our business in the city.
“Our business has mainly grown thanks to our wonderful and loyal customers and introducers. We work with a number of brilliant local and national estate agents, accountants and solicitors to help their customers find the most suitable mortgage deals while also making things as easy and hassle free as possible.
“The last few months have seen a massive change for everyone and completely transformed the way we work worth our customers. Previously we’ve seen most people in our offices, but we’ve adapted to providing advice over the phone or via zoom. In some cases, this has benefitted customers allowing our team to fit their mortgage advice more flexibly around their daily lives. However, despite the current pandemic, we still see having a central office as a very important part of our future. We realise that COVID-19 has changed some processes, but our aim is to give customers the option to come and see us, when it is safe to do so, in a post lockdown environment.”
Despite the lockdown and challenges brought about by the global pandemic, MAB Norfolk have still recruited four new mortgage and protection advisers with a further two set to join in September.
In 12 years, the team has grown from two to almost 30 and MAB Norfolk is now on the hunt for more enthusiastic and motivated people, as Stephen explains: “We pride ourselves on looking after our customers for life and having their best interests at heart both now and in the future. That’s exactly why we’ve been able to grow our team despite the lockdown and still continue recruiting because we have such a loyal customer base who know and trust us.
“So, if you’re determined, willing to learn and looking to build a successful career, we’d like to hear from you. You don’t necessarily need any industry experience as we have an award-winning training academy and have also invested in apprenticeship schemes to help grow a new generation of financial services professionals. A couple of the entry level roles up for grabs include a mortgage adviser apprentice, a digital marketing apprentice and two customer care apprentices.”
If you are interested in a career with Mortgage Advice Bureau Norfolk please get in touch with Stephen Alger, Business Principal – [email protected]
