Jarrolds Logistics, part of The APC delivery network – the UK’s largest independent parcel delivery network – has announced the opening of a new 30,000 sq. ft. depot in Norwich. This marks a significant milestone in the company’s ongoing investment strategy and its continued focus on supporting businesses across the NR postcode area.
Located in Avian Way, the new depot replaces the business’s previous 22,000 sq. ft. site in Long Stratton. The larger facility increases operational capacity by over 35%, bringing all services under one roof and enabling greater efficiency across next-day parcel delivery, warehousing and fulfilment. Its central location also improves delivery route planning, reduces driver travel time and allows for later collection times – helping local businesses connect more effectively with customers across the UK through The APC network.
This expansion comes in response to sustained business growth, driven by increasing demand for reliable, high-quality delivery services from customers across the region. Following a significant year-on-year increase in parcel volumes, Jarrolds Logistics is on track to achieve a substantial turnover this year – a result of its continued success and the strength of the local community seeking reliable, high-quality logistics solutions.
Alongside other Jarrold Group divisions in Norwich, the site also strengthens operational collaboration across the wider group. Jarrolds Facilities Management – another arm of the group – will oversee Cleaning, Maintenance PPM and Security services at the depot.
The Jarrold Group continuing its reputation for delivering high-quality, reliable workplace solutions across Norfolk.
Mary Wisbey, Managing Director of Jarrolds Logistics and Jarrolds Facilities Management, said:
“This move represents a significant strategic advancement; enabling us to operate more efficiently, reduce mileage that minimises our environmental impact and creates local employment all while enhancing the quality of service we deliver to our Clients and Customers.
Joining The APC network in 2023, we’ve been committed to developing a logistics operation that stays true to our local heritage. The launch of our new Norwich depot is a major milestone in that journey. With its central location, added capacity, and increased flexibility, the depot empowers us to better support local SMEs across the region. This investment strengthens our role in connecting regional businesses with national networks, offering tailored support, with the Jarrold service that people expect, helping local enterprises thrive, unlocking exciting new opportunities for growth and collaboration within our home county
The Norwich site currently employs a 30-strong local team, including 20+ drivers and dedicated operations and customer service teams. As demand grows, Jarrolds Logistics plans to expand the team to support new service offerings. This includes warehousing and fulfilment for e-commerce clients.
Jarrolds Logistics became part of The APC network in 2023 following the acquisition of RDM Distribution, a long-standing member of the network. Since then, the business has gone from strength to strength – expanding its delivery capabilities while maintaining a strong focus on customer service and community engagement.
Jonathan Smith, Chief Executive at The APC, said: “Across our network, we remain focused on responding to the evolving needs of our customers and consistently delivering exceptional service. Jarrolds Logistics truly exemplifies this commitment through their investment in growth, dedication to service excellence and strong support for Norfolk’s SME community. This new site is a genuine example of how Jarrolds Logistics is building for long-term success, committed to elevating local service and creating meaningful partnerships that enable customers to grow with confidence.”