“Families using our services are often going through the most difficult, challenging time of their lives so it’s vital they have key information, in their chosen language, at close hand” – EACH information leaflets are translated into Polish, Lithuanian, Portuguese, Urdu and Arabic

A leading children’s hospice has gone global by translating ten of its information leaflets into different languages. East Anglia’s Children’s Hospices (EACH) embarked on the project following requests and thanks to funding from The Mercer’s Company. Ten of its leaflets – all jam-packed with vital information – are now available in Polish, Lithuanian, Portuguese, Urdu and Arabic. They can be downloaded and provide details on topics including short-break care, end-of-life care and support, physio tips and how to make referrals. Simon Hempsall, EACH’s Head of Marketing and Communications, said: “This is a very positive and exciting development. “We are aware of our multi-cultural and diverse community and recognise the need to cater for families whose first language may not be English. “A lot of time and effort has therefore gone into this very special and important project and it’s something we’re incredibly proud of. “Families using our services are often going through the most difficult, challenging time of their lives so it’s vital they have key information, in their chosen language, at close hand. “While we’ve always translated information on request, it’s important for families to have information as soon as possible. For five of the most common languages in our region, it means we can provide this straight off the shelf. “Following feedback, we’ve also improved site navigation for our leaflets, with a new sub-menu on our website.” Families and the public can find the translated leaflets here, with EACH’s full range of leaflets in English here. Emily Rose, EACH Trusts and Foundations Fundraiser, said: “We’re so grateful to The Mercer’s Company for their donation, which made this project possible. Their generous support means information about our services is more accessible and we can better help more families whose first language isn’t English.” EACH supports families and cares for children and young people with life-threatening conditions across East Anglia. It has hospices in Cambridge, Norfolk and Suffolk. Image provided by EACH