NORWICH, Tuesday 11th November 2014 – Norwich International supports local students. Norwich International Airport was delighted to provide a group of travel and tourism students with an insight in to the aviation industry during a visit to the airport on Friday.
The students currently attend The Open Academy which offers a course aimed at pursuing a career within the travel and tourism industry.
The visit was hosted by the airports customer services team who gave a presentation and introduction of their roles within the airport and escorted students on a passenger journey through the airport to enable them to experience the various elements involved and observe the importance of good customer service throughout.
Gary Blake, Customer Services Manager said: “We were delighted to facilitate the request from The Open Academy and deliver an informative visit to the airport which enabled the students to gain an insight into working within an airport environment. We hope the experiences shared with the group will inspire them to work hard and gain their associated qualifications, the first step towards working in the travel industry in the future”
Andrew Bell, CEO of Norwich International said: “Everyone at the airport works extremely hard to maintain high levels of service with the aim of being the airport of choice for friendliness and great customer service. We were pleased to be able to share the experience and knowledge of our staff with The Open Academy students to better prepare them for their future careers”
Kim Stickland, Deputy Director of the Academic Faculty at the Open Academy commented: “This was a fantastic opportunity for our Travel and Tourism students to see what goes on behind the scenes at an International Airport. The airport staff created a fictitious flight for us, and students were taken through all stages of departure and arrivals, including check-in and security checks, with a very informative tour of the airfield in-between.
As an Academy with International School status we are especially keen to ensure our students are fully aware of career opportunities in the wider world, and this visit gave them a real insight of possibilities in tourism and travel both here in Norwich, and further afield.”
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