An Introduction to Lean Thinking at Lintott Control Systems
In this free series of workshops, we will introduce the methodology that can help you get to grips with how Lean can help drive productivity within your business.
Content
Level 2 Health & Safety in the Workplace
This course has been designed to ensure that all employees are aware of their own safety and the safety of customers, contractors and the public. It is applicable in any workplace and the training can be adapted to meet specific needs.
This course enables attendees to understand the principles of Health and Safety, contribute to any Health and Safety Management system, develop an understanding of the responsibilities placed on employers and employees, develop an understanding of hazard, risk and the main causes of harm to workers, acknowledge the importance of following systems, procedures and rules and understand how individual action can reduce risks to health and safety.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: On full day training courses a sandwich/roll or salad lunch with crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Please note that it is a requirement of the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass.
- Course Content
- Legislation
- Health
- Safety
- Welfare
- The workplace and workplace equipment
- Risk assessment
- Manual Handling
- Hazardous substances
- Ergonomics and work station design
- Transport and vehicles
- Noise and vibration
Subject to passing a 20 question multiple choice exam paper delegates will gain the Level 2 Award in Health and Safety in the Workplace.
You will be given a Health and Safety manual to take away and keep after the course for future reference.
For any enquiries or more information, please contact us on 01603 788950 or email [email protected]
Norwich Director Training – High Performance Boards
Join us for a dynamic and interactive in-person training series focused on enhancing your directorial skills and creating high-performance boards. This training will equip you with the knowledge and tools to lead effectively and drive exceptional results. ‘Director Training – High Performance Board’ is in association with Nigel Cushion, Mentor and Founder of Nelsonspirit.
Modules covered in the training:
- Directors’ duties – 9 October
- Managing conflicts – 4 November
- The role of the Chair – 3 December
- The role of the NED – 10 January
- Health and safety – 5 February
- Governance – 5 March
For more details, click book now.
Think like a Journalist to promote your business
It’s never been more important to get your message out there, but how do you cut through the noise and tell your story so that people will listen and act?
The tutor for this new workshop is Shaun Lowthorpe. Shaun is a former EDP business editor with 16 years’ experience in regional journalism. In 2016 he set up Content Connective specialising in business journalism, content marketing and communications.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Refreshments: Light refreshments will be available throughout the duration of this half-day course.
Course Content This half day course shows you how to use journalistic techniques to tell your story and reach your customers and prospective clients, whether it’s through your website, social media, and of course the press.
We’ll help you decide the basic building blocks of your story to determine what to write and when. We’ll also look at what channels you should be using, how to use simple SEO techniques to come up with story ideas, and how to pitch a press release to the local media.
By the end of the session you will be able to set out what you want to say, how you should say it, and who you should say it to.
For more information – please call 01603 788950 or email [email protected]
Getting to Grips with Inspiration Leadership
Great Leaders are made and not born. This workshop explores the nature and practice of being a great leader. Aspects of leadership are explored and discussed so that key skills are revealed for anyone to adopt and used to inspire.
Leaders are people who do the right thing; managers are people who do things right.- Professor Warren G. Bennis
This workshop will give you the skills and knowledge to build and lead a great team.
Face to Face Communication & Professional Telephone Behaviour
This course is designed for anyone who deals with customers / clients, either face-to-face or over the telephone.
By the end of the course you should be able to understand body language, understand the need for good communication skills, answer the telephone in a professional way and learn to listen.
Duration: One-day course (9:30am – 4:00pm approximately)
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content First impressions Understanding the importance of communication Body language Barriers to communication Methods/techniques used to deal with customer / clients Telephone tactics ‘The Terrible Ten’ – 10 pet hates Controlling the call How to deal with difficult customers and clients (3 strike rule)
Course feedback: “Very good, would come again.”
Course price: From £72.00
Introduction to Word
The course is designed for users new to Word. It will provide trainees with the confidence, knowledge and practical experience to use Word, to create, format and print professional-looking documents.
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
- The Word Screen
- Ribbons & the Quick Access Toolbar
- The Status Bar
- Document views
- Creating & Editing Documents
- Entering text
- Navigating around the document
- Selecting
- Insert/overtype
- Cut/Copy/Paste
- Drag & Drop
- Undo
- Changing case
- Printing a Document
- Page setup, orientation, margins, paper size
- Page breaks
- Print preview
- Printing
- Font
- Formatting
- Using the Ribbons
- Text enhancements
- Format painter
- Keyboard shortcuts
- Inserting unusual symbols
- Removing text formats
- Paragraph
- Formatting
- Alignment/justification
- Line spacing
- Indentation
- Borders & shading
- Bullets and numbering
- Creating a bulleted/numbered list
- Changing the bullet points
- Formatting the numbers
- Leaving spaces in the list
- Envelopes and Labels
- How to use word to print onto different sized envelopes and labels
- Good Working Practice
- Creating a Table
- An introduction to the use of tables to align text and lists in a grid
- Introduction to Headers/Footers
- Using the space outside the margins
- An explanation of different versions
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
For more information – please contact us on 01603 788950 or email [email protected]
Planning for the Unexpected
About This Webinar
Planning for the unexpected is a webinar specifically designed to prepare you and your loved ones for the events that we all know will happen at some point in our lives, but nevertheless still come as a shock when they do. In this session we will be teaming up with one of our legal connections at Howes Percival, Alexandra Hornsby, to talk candidly about how these events impact our families financially and what we can do to minimise the inevitable financial disruption. Whether it is writing a Will, establishing a Power of Attorney or passing money on to future generations efficiently, we need to be having these conversations, as it will be worse if the conversation is never had. At first glance these subjects can be overwhelming, so join us as our experts simplify these areas and walk you through how we have helped many of our clients handle the inevitable. Such conversations put you back in control and can give you peace of mind. The best plan for dealing with the unexpected is to prepare for it, so let us help you take those first steps today in finding out more.
CII R01 Financial Services Regulation and Ethics – Study Support
Skills Edge Training are offering study support accross a wide range of CII units.
We deliver 6 online workshops across 12 weeks for each CII unit. These workshops are delivered by a CII lead trainer with 20 years’ experience and will provide candidates with a study structure and allow them to understand the real world application of the study text. Providing tuition, tips, tricks and strategies, these sessions will ensure candidates are exam ready.
Make your own Promo Film – 23rd & 30th June & 7th, 14th & 21st July
Want to show people what you’re all about? Create your own promo film to show the world who you are and what you’re all about. Useful for potential job applications, dating or as a sales tool.
Duration: Evening course (6:30pm – 8:30pm approximately). One evening a week for 5 consecutive weeks.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: Light refreshments will be available throughout the duration of this course.
Course Content
- Scripting and storyboarding
- Light and sound
- Cameras and cutaways
- Editing
- Formats, saving and uploads
After this course, you will be able to create, produce and upload a simple promo film. You will have gained transferable multimedia skills, useful for creating YouTube clips and instructional videos.
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Managing Meetings
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
This course is for anyone who would like to improve their minute or note-taking skills. The different types of minutes are covered and the approach is a practical one, with participants given help and support to develop their summarising and writing skills. The workshop also aims to extend understanding of the requirements for different kinds of meetings, and to give a necessary appreciation.
Duration: One-day course (9:30am – 4:00pm approximately)
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content Prepare Agenda’s for meetings Understand your role before, during and after meetings Understand the role and responsibilities of the Chairperson Different Meeting styles Different Agenda styles Different Minutes styles Record notes and produce good quality minutes
Course price: From £72.00
For more information please call us on 01603 788950, or email [email protected]
Facebook for Business
With over 1.37 billion daily active Facebook users worldwide, and users spending an average of 20 minutes on Facebook on each visit, Facebook cannot be ignored Many businesses are already using Facebook but worry about a lack of knowledge. This workshop will provide you with the tools and knowledge to confidently use Facebook for your business, and save time. Bring your laptop to this interactive session with Social Media specialist and author Sara Greenfield, and work on your own Facebook page for immediate results.
Learning Objectives
1. Ensure your Company Facebook page is set up correctly
2. Learn tips and tricks to promote your page and increase engagement
3. Learn how to create engaging content using free online tools
4. Learn how to use live video
5. Pick up tips on how to run Facebook Ads – these can be highly targeted and cost-effective
Who should attend:
Anyone in business who has already set up a Facebook page and is familiar with the basics, but wants to learn more.
About your trainer:
Sara Greenfield owns Bright Yellow Marketing, a social media specialist based in Wymondham and Norwich. She has been using social media since the early days and set up her social media business in 2013. With a background of 16 years in the law (as a partner in a top 100 London firm) and 12 years in sales and marketing, running her own Norfolk businesses, she has a firm understanding of both corporate needs and those of local small business owners.