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Do you have a current or upcoming apprenticeship vacancy? 

This is a fantastic opportunity to meet enthusiastic young people face to face ready to take their first step into employment. 

Join us at City College Norwich. 

Are you close to retirement?

Lovewell Blake Financial Planning Limited is committed to helping you plan for the financial and emotional impact of retirement on yourself and your family.

We are running four informal workshops at our Norwich office covering a range of topics to help you plan for retirement, as well as a seminar in Bury St Edmunds to provide further useful and informative guidance on how to effectively manage the impact of retirement. This is the final workshop in the series.

First Aid for Mental Health – Supervising (2-Day Course)

Group discounts are available. Please contact us at: [email protected]

This
two-day qualification is designed for supervisors, managers, and team leaders
who have responsibility for staff wellbeing and want the skills, confidence,
and framework to respond appropriately to mental health concerns in the
workplace.

Poor mental health culture carries a significant cost to organisations,
contributing to increased sickness absence, reduced productivity, higher staff
turnover, and avoidable conflict or escalation. This course supports
organisations to move beyond reactive responses by equipping supervisors
with the knowledge and practical tools to recognise concerns early, respond
appropriately, and support staff before issues become crises.

The course provides an understanding of mental health and mental illness,
including how to recognise common conditions such as anxiety, depression, stress-related
illness, substance misuse (drug and alcohol), bipolar disorder,
obsessive–compulsive disorder, psychosis, and mental health crisis situations.
Participants learn how to recognise early warning signs, approach sensitive
conversations with confidence, and offer appropriate first-line support while
maintaining clear professional boundaries.

Training is delivered online by an experienced NHS doctor with extensive
clinical experience in mental health care, including frontline work
supporting people presenting to A&E in suicidal crisis and the daily
management of common mental health conditions in general practice. The course uses
realistic, experience-led scenarios for discussion, drawing on clinical insight
into how mental health concerns present in real life rather than how they
are described in theory. Participants receive practical, evidence-based
guidance on how to begin conversations about mental health, including how to
ask the most difficult questions around self-harm and suicide with clarity,
confidence, and compassion.

The course also explicitly addresses common communication pitfalls and
unintentional harms — such as minimising language (“at least…”, “look on
the bright side”) or dismissive phrases (“it’s all in your head”) — and helps
supervisors develop safer, more supportive ways of responding that reduce
distress rather than amplifying it.

A strong emphasis is placed on the role of supervision and leadership. The
course explores how management practices, workload, communication, and workplace
culture influence mental health, and supports supervisors to balance compassion
with responsibility — protecting both individuals and organisational function.
This qualification is ideal for organisations seeking a proactive,
responsible approach to mental health — supporting staff wellbeing while
reducing business risk and promoting a healthier, more sustainable working
environment.
The course is delivered in association with NUCO Training, is
Ofqual-regulated, HSE-compliant and provides a recognised qualification
in First Aid for Mental Health at Supervising level.

Training is usually delivered online but can also be delivered in person
upon request, either on-site or at a provided venue.

Tickets are now on sale for Age UK Norwich’s much-loved Over 50s Night Out, which returns this February with a sparkling Disco Edition.

Following the success of last year’s sell-out events, Age UK Norwich is once again teaming up with Mr Postles’ Apothecary to deliver an evening of music, dancing and socialising in the heart of the city. The event aims to bring people together, reduce loneliness and celebrate the joy of getting out and having fun.

Guests can expect a lively atmosphere as the resident DJ spins classic hits from the 60s, 70s and 80s, guaranteed to keep the dancefloor buzzing all night long. Disco outfits are warmly encouraged, but attendees are welcome to come exactly as they are and simply enjoy the music and company.

Previous attendees have praised the event for its welcoming atmosphere and feel-good energy.

“I haven’t danced like that in years – it was absolutely brilliant. Everyone was so friendly and it felt wonderful to be out enjoying myself again,” said one attendee.

The Over 50s Night Out has quickly become a highlight in Age UK Norwich’s calendar, offering older people the chance to socialise, stay active and connect with others in a relaxed and inclusive setting.

“It’s such a joy to see people laughing, dancing and making new friends,” said another previous guest. “It’s the first time I’ve gone out and not felt lonely”

Whether you’re a familiar face or joining us for the first time, we’d love to welcome you for a fun-filled night of dancing, socialising and disco classics, all in support of Age UK Norwich.

Book your tickets today

Join Kathy in The Place for our FREE Lunchtime Learnings and receive some practical, easy-to-implement, business-building tips to give your business a boost. The full line up of events is below, to book your FREE place, click here and select each session you wish to attend.

Friday 27^th May

10.00am – 10.45am

Where to Find Your Customers Online

Wednesday 1^st June

12.00pm – 12.45pm

Why LinkedIn Should Be Your New (Social Media) Best Friend

Friday 10^th June

12.00pm – 12.45pm

How to Create Eye-Catching Social Media Content Using Your Mobile

Friday 17^th June

12.00pm – 12.45pm (maybe background noise)

How to Self-Promote and Network Without Sounding Like a Cheesy Salesperson

Thursday 23^rd June

12.00pm – 12.45pm

The Power of the Inbox: First Steps in Email Marketing

Friday 22^nd July

12.00pm – 12.45pm

The Six-Hour a Week Social Media Marketing Strategy

Friday 29^th July

12.00pm – 12.45pm

Step-by-Step Guide to Building a Successful Marketing Campaign

Friday 5th August

12.00pm – 12.45pm

Making Your Website Work for You

Friday 12^th August

12.00pm – 12.45pm

Getting Started with Video and Going Live

Friday 19^th August

12.00pm – 12.45pm

Creatively Engage Your Audience with Instagram

Friday 26^th August

12.00pm – 12.45pm

Get Started with Facebook Business Suite

Have you ever heard of experiential tourism?

Do you know how it can help you attract visitors?

Do you have any ideas of an activity or experience that could appeal to visitors?

These free online workshops by the EXPERIENCE project are aimed at anyone who either already works in tourism in Norfolk or has ideas for an activity or experience that may appeal to visitors.

Workshop 1: Tap in to what visitors really want: An introduction to experiential tourism  

Workshop 2: How to develop a visitor experience

Chris Brant, Tourism Business Advisor from Unmissable England, will lead both interactive workshops on behalf of the EXPERIENCE project. In his spare time, Chris is an experience maker – running visitor experiences from his home, including baking scones in a thatched cottage and hosting vineyard tours with wine and gin tasting.

In our first workshop, Tap in to what visitors really want: An introduction to experiential tourism, we’ll give you insights about how creating visitor experiences can help you capture the imagination – and bookings – of tourists. This includes experiences that are part of your day-to- day life that you might not realise could appeal to visitors, as well as adapting an activity you already offer or creating a brand new experience.

Chris will offer expert advice about how experiential tourism can help boost visitor numbers, using inspirational case studies. He’ll also give you his top tips on how to create a perfect experience.

Participants will also have the chance to take part in a Q&A session with two organisations that have come up with creative new visitor experiences to successfully boost business.

In the second workshop, How to develop a visitor experience, we’ll offer hands-on support to participants to learn how to use the inspiration of the rich history, culture and nature of Norfolk to create new visitor experiences.

You will be encouraged to exchange ideas about factors to consider when creating an experience, including target audiences, accessibility and sustainability, and pricing.

Chris will explain how you’ll be able to promote your new experiences via EXPERIENCE, online travel agents and the travel trade.

You’ll also have the chance to ask questions, and to network with fellow participants.

Attending the first workshop is strongly advised but not mandatory for attendance to the second workshop.

These events are open to any organisation, business or individual with or without previous involvement in tourism looking for insights and inspiration about ways to create memorable experiences for visitors outside the typical peak tourism season – which will help you establish, or expand into, a new market.

REGISTER NOW

Workshop 1 (choice of two dates)

To register to the session on Tuesday 25 May, 10-11.30am click here

To register to the session on Tuesday 8 June, 6.30-8pm click here

Workshop 2 (choice of two dates)

To register to the session on Tuesday 15 June, 10am-12.30pm click here

To register to the session on Thursday 24 June, 6-8.30pm click here  

If you have any questions, please contact [email protected]. For more information visit the EXPERIENCE website   

Discussion Group – How well do we listen in the workplace?

1-day Emergency First Aid at Work
– NUCO accredited

Optional 7 hours Driver CPC

Location: Terrington St John,
Wisbech

Join us for a comprehensive, NUCO-accredited
Emergency First Aid at Work training course designed to give you the knowledge
and confidence to respond effectively in emergency situations.

This one-day course is ideal for
low-risk workplaces or anyone who wants a solid foundation in first aid without
the need for the full three-day qualification.

What the Course Covers:

–       
Primary survey

–       
CPR and use of an AED

–       
Managing an unconscious casualty

–       
Seizures

–       
Choking

–       
Control of bleeding and shock

–       
Minor injuries

–       
Workplace incident reporting

What You Will Receive:

–       
Full First Aid at Work certification (valid for
three years)

–       
Practical, hands-on training

–       
EFAW Book for future reference

–       
Experienced and qualified instructors

–       
Skills that can save a life

Price excluding VAT

Book your Emergency First Aid at Work training on 01945 880155 or [email protected]