UFS Ltd and their long time swiss partner Trans Maritime AG will be exhibiting at Multimodal 2012 @ NEC Birmingham from Tuesday 1st to Wednesday 3rd May
Registration is free (if you contact us directly we can arrange VIP Passes) so why not come along and pay us a visit STAND T1 to discuss any European Road / Worldwide Seafreight / Airfreight requirements
David Cowell – Sales Manager
+44 (0)1842 751751 or +44 (0)7894 616501
Course Venue: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is designed for anyone who deals with customers / clients, either face-to-face or over the telephone. By the end of the course you should be able to understand body language, understand the need for good communication skills, answer the telephone in a professional way and learn to listen. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content First impressions Understanding the importance of communication Body language Barriers to communication Methods/techniques used to deal with customer / clients Telephone tactics ‘The Terrible Ten’ – 10 pet hates Controlling the call How to deal with difficult customers and clients (3 strike rule) Course feedback: “Very good, would come again.” Course price: £77.00 – £99.00
This SundayLP Partner Jonathon Chaddand a family team of 5 others will be running the Bungay Black Dog half marathon to raise money for the East Coast Hospice. This charitable trust has secured land at Gorleston to build a 10 bed hospice which is now moving forward to the planning consent stage. This is a very worthwhile charity and I hope you will feel able to give it your support. In addition to inpatient end of life provision the Hospice will provide facilities for families to stay with patients and specialist palliative day care, alternative therapies, outreach homecare and educational training for those involved in the nursing profession.
We are aiming to get the whole team of runners to complete the circular course of 13 miles from Bungay to Beccles and back in an average of under 2 hrs and I hope that your support will motivate us to achieve that.
For more information please see https://www.eastcoasthospice.co.uk/
Accredited workplace mediator training (over 5 days). Equipping and accrediting people as mediators in their workplace.
The training runs from 09:30 – 16:30 each day and the dates are:
Differences between individuals at work can lead to lack of focus on the job, grievances, absences, loss of valuable employees and sometimes Employment Tribunal claims. The cost in terms of time, money and stress on managers and employees is considerable. Mediators work with those in conflict to help them find and agree their own solutions. This training course is accredited by NCFE, a trusted and recognised awarding organisation, so the certificate gained meets a consistent standard. The training and delegate assessment are externally verified by NCFE and quality assured. Successful learners will be awarded the Acas Certificate in Internal Workplace Mediation. Delegates are assessed through their performance in role play activity on the course and by their written responses to 6 questions based on the five units of the course. Responses must be sent to their tutor no later than 6 weeks after receiving the questions. Get more information on this course.
Managers at all levels, Human Resource professionals, In-company lawyers, employees, employee representatives and anyone interested in managing conflict more effectively in their workplace. This course is not suitable for delegates who plan to work as freelance mediators outside of their own workplace.
This course provides training and accreditation for people to:
The course consists of 5 units and will take place over 5 days. The course covers the nature of workplace conflict, when workplace mediation is and is not appropriate, skills, strategies, behaviours and knowledge needed to be an effective workplace mediator as well as management and evaluation of the mediation process.
CIWM courses are not available to book online, please contact Acas on 0300 123 1150 about availability of places for this event. Venue Holiday Inn – Ipswich (London Road) Date 05/10/2021 Time 09:30 – 16:30 Price £2055.00 per person Please note our training events are VAT exempt
After the success of last year’s event, John Lewis Norwich will be hosting another exclusive, Christmas shopping evening, free to attend for Chamber of Commerce members and their guests.
The evening will commence with a drinks reception in the ‘Place to Eat’ restaurant between 5.30-7pm.
The store will then remain open until 8pm, where the ‘gift gurus’ will be on hand to assist you with your Christmas gift buying.
There will also be special activities and promotions throughout the evening to help you get into a festive mood.
Here’s a taster of what John Lewis have planned for the evening:
Hosted by:
Bookings for this event are now closed. For availability, please phone 01603 625977 and press option 3 to be put through to the events team
Leathes Prior’s mediation-1st and employmentor teams are to run a three day Certificate in Internal Mediation course, accredited by OCN Eastern Region. This commercially focused course has been designed for senior executives and HR professionals.
Learn essential skills to resolve workplace conflict, improve internal relationships and avoid costly disputes.
The Trainers
Martin Plowman
Already cited as “the best Mediator in East Anglia” by the independent guide, the Legal 500, Martin is now ranked the number 1 mediator in the UK by the independent National Mediator Database League Table. With twenty seven years’ experience in employment litigation and over 500 mediations to fall back on, together with a successful record of courses delivered to HR professionals, lawyers, and even to the Court Service, Martin is the ideal course leader for any workplace mediation course. He is described as “first class; knowledgeable and commercial and I cannot recommend him highly enough”.
Paula Lawn
Paula is a leading Employment Lawyer who over the years has become increasingly conscious that the vast majority of issues she deals with on a daily basis, for both employers and employees, could have been dealt with more effectively and without recourse to lawyers. Paula is able to provide a rare insight into where and how the use of mediation to resolve workplace conflicts sits within both a commercial and legal framework. Paula is a Partner at Leathes Prior Solicitors and specialist within employmentor, a unique fixed-fee annual service providing online and telephone Employment Law support to SMEs.
Dates: Tuesday 26 – Thursday 28 June 2012
Venue: The Seminar Room, Leathes Prior, 27-28 Tombland, Norwich NR3 1RE
Cost: £895 + VAT
Places for this course are strictly limited to 12 people to ensure individual attention and tuition can be given. To reserve your place please contact Mandy Hanby on 01603 281128 or [email protected]
All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
“The best first aid course (my 7th) I’ve done.”
Planning law and policy continues to change at a frantic pace. Our planning law experts will deliver an update on recent developments and address a range of topics including:
The webinars are aimed at developers, promoters, landowners, local planning authorities, investors and fellow planning professionals.
Webinar details
Date: Wednesday 23 June 2021
Time: 10:00 – 11:30
Speakers: Paul Hunt, Chris May, Katrina Aslan-Tipler, Sarah Hollis
All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
“The best first aid course (my 7th) I’ve done.”
Sprowston High School will be our first Your Future careers event in 2016. We have been listening to their Young Chamber team as well as the teachers to hear what their school would like the event to be.
We are aiming the event at Years 10-13. The school are also keen to ensure we can have some activities which enthuse some of their target improvement demographics such as middle ability boys.
We are delivering the following activities:
Please click here to sign your business up to help us deliver these activities.
If you have any questions, please email[email protected]
This is a one day course designed and accredited by CIEH to ensure candidates develop the required knowledge and practical skills to implement a HACCP plan in their workplace.
Under EC regulation Food Business operators are responsible for the development of a Food Safety Management System based on the principles of HACCP
Candidates are assessed by an assignment that requires the development of a HACCP Plan
The course is suitable for anyone involved in drawing up or implementing at supervisory level- a food safety management system- so HACCP tam, QA/QC, business owner or manager
The course is taking place in Norwich and involves a series of exercises & case studies; you will be facillitated by a Chartered Environmental Health Practitioner
The learning outcomes are;
The course is accredited with CIEH – therefore Internationally recognised and is also OFQUAL accredited
This qualification- The Level 3 Award in Training Skills & Practice – is ideal for people who are serious about delivering effective presentations & training
The course takes place over 3 days- 22nd, 23rd and 28th May; the learning outcomes for delegates are to
The course is assessed by delivering a 20-30 minute micro teach session- but also undertaking self evaluation & peer assessment- not for the faint hearted – but a great course which ensure excellent training/ presentation skills
The course can at a later date be converted to PTLLS
Contact us for further details www.redcat.gb.com