Member Event: BIPC: Spotlight: Building Customer Relationships

We all know that ‘people buy people’ first, but how much thought do we give to the way in which we build those first impressions and establish long-lasting and loyal relationships with our customers?

In this Spotlight business workshop experienced MENTA business trainer and businessman John Clarke shares some very simple tools and techniques to do just that, so that we can deliberately and consistently put the customer at the heart of all we do.

This one hour session is free but booking is essential.

This session will be held remotely, and you do not need to visit a library to attend. Once registered, and nearer to the time of the event, we will send out joining details.

For more information about any of our events, please email the BIPC team at [email protected] or telephone 01603 774708