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Critical Monster or Compassionate Self Talk?

Failed deadline? Compassion, isn’t that letting yourself off the hook?

So welcome again to my blog. Firstly, just to say a big ‘well done’ to everyone that took part in activities for Mental Health Week in May. It was great to see the work that is being done to raise the profile of mental health issues and let’s keep this on the agenda for 2017.

Apologies for anyone who was interested to hear my thoughts on coping with exam pressure. The phrase of ‘I think I missed the boat’ comes to mind but I do hope that you checked out BBC Bitesize, which provides practical and supportive information for young people via their website.

The topic for my blog this month is ‘How do you cope with situations where you don’t meet deadlines, or perform below expectation?’ Do you criticise yourself, perhaps even saying that you have failed or are in fact a failure, or do you adopt a more compassionate approach to yourself?

Compassion“, I hear you say, “isn’t that just letting yourself off the hook and condoning poor performance?” Believe it or not, it isn’t! As a therapist, I routinely incorporate compassion focused techniques into my work when it becomes apparent that self-criticism, high expectation of self or others or difficulties coping with emotions are part of what maintains a client’s distress. Therapy sessions help clients to understand and develop the skills of compassion, helping them to develop a more compassionate way of talking to themselves and acting when life is tough and doesn’t go to plan.

For me, the first step is to help clients to recognise their tendency to having self-critical thoughts. What situations trigger them and what do they say? I often refer to this as the ‘monster’ or ‘poisoned parrot’ that sits on your shoulder giving you a running commentary of your faults and things to be afraid of. How does this monster sound? How do you feel when you listen to it? How do you respond to it? Does your monster remind you of events or people in your life that have been critical or not particularly nurturing? The reality is yes, that our past life experiences and social relationships will have affected our brains and our ability to be compassionate towards ourselves and others. 

So can we change things? Yes, with a desire to want to, hard work and perseverance. It involves understanding what it means to be compassionate and developing some of the qualities of compassion such as empathy, sympathy, forgiveness, acceptance and tolerance, developing feelings of warmth and taking responsibility for our actions.

Compassion focused therapy involves many stages but a useful tool, that I often use with clients, is to consider the idea of a compassionate image.  If you could develop a compassionate image, of someone or something that is non-judgemental, warm, wise and has strength, that you could relate to when life is tough, what would this look like? Would they be male, female or even an animal? How would they sound? How would they talk to you and relate to you? If they could hear you being critical of yourself what would they say?

Remember a truly compassionate image or friend is kind and understanding, not dismissive or critical, but also tells you how it is. They help you to acknowledge when you have not achieved things, consider why this is so and help you to take actions to improve your situation. They recognise that we are humans and as such behave as humans, having emotions and making mistakes. They recognise that whilst it’s human instinct to sometimes want to avoid difficult situations, they know that this only makes things worse and they motivate us not only to take action, but also to take responsibility for our actions. 

In learning to be compassionate to ourselves we might also want to look at how compassionate we are to others in our life. How do you respond to others when they are in distress, make mistakes or perform badly?  How might your new compassionate image respond to others if they were guiding you?  

As a therapist and mother with teenagers, I don’t profess to be compassionate all of the time, far from it! But what I do know is that learning to be kind and compassionate to ourselves and others can only be a good thing; it improves our mental health and is therefore something worth investing time in.  

  If you are in interested in learning to be less critical of yourself and others then please contact me at my website www.feelwelltherapy.co.uk . For more general information on compassion then you might be also interested to look at the Compassionate Mind foundations here .

For now, have a good summer.

Michelle.  

The forgotten backdoor into your computer network

On Monday 19th June, our Junior Software Developer, and I attended the inaugural Norfolk Cyber Security Cluster meeting. The cluster has been set up by David Higgins, an award winning Cyber Security consultant, to encourage cyber security knowledge, skills and capabilities for businesses within Norfolk. We heard from three different speakers taking us through the risks, what’s going on inside the mind of a hacker, and the one that I found most fascinating being Telephone System Network Security Consideration, known as the “forgotten backdoor into your computer network.” When I think of Cyber Crime I think of phishing, ransomware and things such as credit card fraud. Well actually the biggest one that I’m sure we all are aware of isn’t necessarily at the forefront of our mind when protecting our data is your telephone system. It’s also greater than credit card fraud too. Paul Marriott from Eastern voice and data talked us through: “It is believed that telephone fraud is costing in excess of £1.5 billion a year.” What’s making your business vulnerable to telephone hacking?

  • Leaving your security access passwords in default mode, eg. “0000”. Did you even known you had a security access password? If you didn’t then you need to change your password from
  • default – and sooner rather than later.
  • Routers can be incorrectly installed
  • Leaving open vulnerable ports
  • Major network providing installing fibre lines but haven’t actually locked down your router

Soft targets – These are users with high staff turnover. Information isn’t communicated and passed down between new members of staff meaning telephone information can be unknown to many employees. The steps to take to prevent telephone hacking:

  • Select your supplier carefully – do your research! You can find reliable suppliers on crown commercial website
  • Review your current setup
  • Set up call barring
  • Passwords regularly changed
  • Deploy pin access
  • Find out if you have fraud protection on your lines and find out why if you don’t?
  • Look at your phone bill to see what’s going on! You would look at your card bill, wouldn’t you?

TIP: Be careful of telephone numbers beginning with “079”, you can incur connection charges for around a minimum of £20.00 before any conversations take place. Some people are using these numbers to call you and enquire, asking you to phone back. To ensure maximum security:

  • Gamma Horizon Clouse Base System

The most secure phone system, a cloud based solution will provide high level security at network level, ensuring abnormal activity can be detected and stopped.

  • Secure SIP (session integration protocol)

A different type of channel (phone line) and is more secure. There are plenty of points to take away from this to prevent your company from phone fraud. If anything, I really suggest you make sure security password isn’t on default, and to find out if you have fraud protection on your lines! David’s next event will take place on Monday 17th July on the topic of “GDPR – Compliance for SME’s & Security for Cloud Computing.” Click the below link for details: https://www.norfolkcyber.net/cluster-meetings/gdpr-compliance-for-smes-security-for-cloud-computing-34161081715/

Lunch on the green 2017, it gets better every year

Another Summer comes and the annual Lunch on the Green event took place at Clapham & Collinge Solicitors on Wednesday 12th July 2017. The event was sponsored by Break, an amazing local charity of ours, who provide a range of residential and community based services for vulnerable young people and families across East Anglia. Lunch on the green is such a fab event from start to finish, from being greeted with a cupcake by the helpful and happy faces of Clapham & Collinge, to walking on the red carpet with a glass of wine in your hand. It was great to see some familiar faces such as Lorna from Thrive, Chris from GGS, Michael and Aaron from All Is Flux and of course the lovely Jill from The Space. We also enjoyed talking to The Norfolk & Norwich Association for The Blind (NNAB), hearing about the innovative events they are arranging to raise funds for local blind children. There were lots and lots going on including some pretend money for a game of roulette, a shakespeare quiz by the lovely Sheringham Theatre, spinning the wheel on The Feed‘s stand for some Kettle Chips and discounts and lots of opportunities to win hampers and champagne. It was really cool to see a lot of Tech being used at the event. We took along with us Jacek Lipinski, a sixth form student with us this week for his work experience. Jacek is studying coding and has an interest in tech and software, so it was great to see him getting involved on Sim-fly‘s flying experience and having a close up look at Barclays 3D Printer. When also taking part in Face 2 Face Finance‘s counting money in the piggy jar, rather than writing our names down, we were refreshed to see they had their ipads at the ready, and an email sent to us to confirm our guess! It was also really cool to see Customised UK with their super big smart TV.  Overall we enjoyed a catch up with some great people, making some meaningful new connections, seeing a cool lamborghini, lots of entertainment, delicious food and sunshine, a fantastic day organised by Clapham & Collinge.

Pure’s Charity Leaders Forum provides free support to 40 leaders and CEOs

Pure brought together forty leaders and CEOs from charitable organisations across the Eastern region for its annual Charity Leaders Forum in Cambridge.

The forum, held on 21 June at the Holiday Inn in Impington, is organised by Pure to provide senior charity leaders with the chance to come together, network, discuss key issues and hear from expert speakers.

Host David Culley, Associate Director at Pure, led discussions on defining and maintaining a clear employer culture. He was joined by guest speakers Judith Coplowe and John Stanton of PEM who looked at data protection regulation changes and the impact these could have on planning for fundraising. Vin Pandha of Lloyds Bank also advised on fraud guidance and protection techniques and David Beeney from Breaking the Silence shared his experience of mental health in the workplace and looked at positive strategies for creating stigma free environments.

David Culley said: “I’d like to thank all our guest speakers who took the time to take part in this forum and share their expertise. At Pure, we regularly work with charities across the region to support them with recruitment needs, as well as helping to raise funds for the many fantastic organisations in our communities. We know that as a leader of a charitable organisation there can be limited opportunities for networking with peers and for developing skills which are beneficial to the organisation. That’s why we decided to develop this dedicated forum to bring the region’s CEOs and charity leaders together to benefit from shared experiences and guest expertise.”

The session was free to attend, but donations were requested for the nominated charity of STARS, a children’s bereavement support service based in Cambridge. The event raised over £800 which will fund counselling sessions for local children supported by the charity.

For more information about future Charity Leaders Forums contact David Culley at Pure on 01223 209888. 

Pure and Birkett Long provide free employment law update for Suffolk employers

More than 35 HR professionals from Suffolk attended an Employment Law seminar hosted by professional recruitment specialists Pure and law firm Birkett Long.  

Pure and Birkett Long have been working together to host regular employment law seminars in the region for over four years. The two firms provide free, informative sessions to help local employers stay up to date with the often fast moving and increasingly complicated field of employment and recruitment law.

The latest breakfast seminar, held on Wednesday 5 July at the Suffolk Food Hall in Wherstead, included an overview of the latest updates in employment law and outcomes of most recent HR related legal cases. This was followed by a workshop which covered practical case studies about Employment Law.  

Paul Sheldrake, senior manager at Pure, said: “Our aim is to make these sessions as valuable as possible to anyone in HR, helping to ensure their organisation remains a great place to work. The feedback we had from delegates was that the event was informative and engaging, and that the workshops provided a great forum to discuss issues with others working in the industry as well as gaining expert advice.”

The event was free to attend with voluntary donations collected for the Ipswich charity Lighthouse Women’s Aid. The session raised over £90 for the organisation, which supports women and children affected by domestic abuse, with more pledges still being received.

Pure and Birkett Long will be holding further HR employment law seminars in the Eastern region in 2017. For more information, contact Paul Sheldrake on [email protected]

Summer is here! Do you have the right cover to support your team?

As the sun comes out, annual leave requests tend to flood in with employees planning trips abroad, staycations and childcare during the school holidays. Are you concerned that this could lead to a drop in productivity? Or that results and outcomes won’t be achieved? We can help you to find short-term candidates to fill any gaps and keep everything flowing smoothly. If you’ve never thought about using a temp before, here’s just some of the business benefits they can bring. 

Experience at short notice

Short-term contracts are not just for administrative roles, we can provide temporary candidates for senior and specialist positions within the fields of Accountancy, Financial Services, Human Resources, IT, Marketing and Office Support. The temps we place are highly-experienced, skilled employees. In many cases they have chosen to work on short-term contract or interim basis as a way of providing themselves with a more flexible career option.

Fresh perspectives

Bringing new talent into an organisation often brings fresh perspectives. This is just as relevant for temporary employees and in some cases even more so. Temporary candidates are likely to have worked across many different organisations, both in the same industry and outside of it. They may have experience and knowledge of different systems or processes which could work far better and introduce innovative ideas you may not even have considered.

Strategic skill sets

If there are specific short-term projects taking place during the time you are looking to cover absences, you can look for temps with the relevant skills and experience to handle these. This could help you to bring in additional experience you may not already have in house. It can also help to inspire existing employees who will be able to learn from them and develop new skills. 

Increased morale

Some employers may be concerned that bringing a short-term ‘stranger’ into an organisation may have a negative impact on the rest of the team. However, our experience shows that temporary employees bring new ideas and an added enthusiasm which can be a boost to the entire team. Team members will also feel reassured that there will be an extra pair of hands to support them and that any additional workload will not all fall to them.

Smooth transitions

Temporary placements can be arranged to include handover time with the person they will be filling in for, both before and after the person returns to the business. This makes the transition period much smoother for all involved.

We’ll help make sure you get the right fit

Whether it is temporary or permanent placements, we pride ourselves on finding the right person for the role and for the organisation. If appropriate, we arrange for the candidate to experience a four-hour working interview in the organisation. This gives both you and the candidate the chance to review cultural fit and skills needed. If for any reason you didn’t think the candidate was suitable, you wouldn’t be charged for this time.

Longer term options

Once you have found a temporary employee, you may appreciate them so much you don’t want to let them go! It provides an extended interview in which you can see how they work, the results they achieve and how they fit in with the team. This puts you in the best position to know if you would like to offer them a permanent role, if there is one available now or in the future. However, remember that it will depend on what the temp is looking for as to whether this is of interest to them. If they’ve chosen to work on a temporary basis to increase flexibility then a permanent position may not appeal to them. Instead they will hopefully become ambassadors for your organisation, sharing their experience of working for you amongst what is likely to be an extensive network of contacts, helping you to attract future talent.

We’ll support you through the process

If you’ve never recruited on a temporary basis before, it may seem like a daunting process. Our expert consultants will guide you through everything, from administration through to understanding the regulations around short-term contracts. For more information, get in touch with one of our offices. 

Node.js the Right Way: Practical Server-Side JavaScript That Scales

By Jim R. Wilson ISBN-13: 978-1937785734 Node.js the Right Way is a fantastic little book. It’s a small book (but then it’s Pragmatic exPress) and it doesn’t go into anything in much detail, but then that’s what makes it fantastic. It gives a useful and practical overview of writing Node.js server side applications and explains many of the tools and JavaScript patterns which will be useful to Node.js programmers. It starts off with examples of manipulating the local file system using Node.js. This struck me a little odd as the only thing I tend to use the local file system for is reading configuration files. If I need to write a file I tend to put it in Amazon S3. However, this is genius and looking at how to manipulate the filesystem gives some useful insights into Node.js programming. The book then goes on to look at networking with sockets, something which is often neglected in a world where we expect everything to be RESTful. There’s then a tour through scalable messaging, including clustering, how to access databases and how to write web services, including JavaScript promises and generators! The final chapter covers writing a web application with a single page front end and authentication. This is the only place the book falls down. Too much is covered in two short a chapter. It’s still quite useful though. This is not a book for a novice JavaScript or even a novice Node.js developer, but for once a little knowledge is not a dangerous thing and Node.js the Right Way will help increase that knowledge. It even led me to believe JavaScript might actually be the future. Click here to read the blog on our site. Words by Paul

Celebration evening marks the official opening of Pure’s new Ipswich office

Professional recruitment specialists Pure extended its Suffolk Day celebrations by hosting a special event on Thursday (22 June) to mark the official opening of its new Ipswich office.

Pure invited clients and local people to join them for an evening of canapes and drinks to celebrate its move to new, larger offices at the heart of the town’s regeneration area. The 21-strong Ipswich team are now located on Princes Street in the building which was previously the Co-operative Bank.

Paul Sheldrake, Senior Manager at Pure’s Ipswich office, said: “We’d like to thank everyone who came along to celebrate with us. After months of hard work to completely transform the building, followed by the busy period of moving in, we’ve been waiting for the chance to really show off our fantastic new home. It seemed apt for the event to become an extended celebration of our activities to mark the first ever Suffolk Day, designed to celebrate everything which is fantastic about this county including its local businesses.”

The regional recruitment agency, which also has offices in Cambridge, Norwich and Chelmsford, had previously been situated in Ipswich’s Queen Street for nearly a decade. Having grown significantly over the last ten years, the team needed to move to larger premises but remained committed to staying in the town which is currently undergoing an extensive transformation.

Paul added: “These are exciting times for Ipswich and we are proud to be a part of it. Our office looks fantastic, and it proudly celebrates Pure’s culture and values. More importantly it has provided us with the space and location needed for us to continue supporting businesses to attract and retain high calibre employees and to help more people find their next exciting step on the career ladder. With Ipswich predicted to be among the top five UK places for economic growth this year, we need to be in the best position to fulfil our purpose of contributing to the economic growth of our region and to making a difference to people’s lives.”

Eastern region’s future finance leaders supported by Pure and Grant Thornton

Pure and Grant Thornton have delivered the second stage of 2017’s leadership and career development programme specifically designed to support finance professionals in the East of England.

The Finance Leadership Programme aims to support high performing individuals looking to progress their career to Financial Director level. Thirty-four people from across the region attended the interactive seminars which took place at Grant Thornton’s offices in Norwich, Ipswich and Chelmsford throughout May and June. The topic of discussion covered was ‘The importance of raising your profile as a business leader’, supported by several high-profile Finance Directors or Managing Directors from within the region, sharing their professional journey to Board level. The first session of 2017, held in March, focussed on the topic of Effective Leadership.

Tom Earl, Associate Director at Pure, said: “A wider support network like this can play a critical role in assisting ambitious and talented individuals to reach their full potential. Our aim is to support the region’s future finance talent by helping them to explore the skills and experience needed to further progress, add value within their organisation and to become effective leaders. The sessions are designed to be a relaxed and neutral forum where like-minded senior professionals can share experiences, hear from those already in high profile leadership roles, gain business insight and spend time on their personal development.”

Darren Bear, Practice Leader for Grant Thornton’s East Anglian office added: “Alongside our work with dynamic, forward thinking business across the East of England, we have a wider purpose at Grant Thornton which is to get businesses, individuals, cities and communities working together to create a more vibrant, progressive and productive economy at all levels. A crucial part of this is ensuring there is sufficient local talent available with the right skills to help our region’s businesses grow. The Finance Leadership Programme provides an excellent step towards this goal.”

The programme is delivered free of charge in return for a small donation to charity. To date, the events have raised £1,562 which will be split between Norfolk’s The Big C charity, The Norfolk & Norwich University Hospital NICU, Brightstars in Bury St Edmunds and Chelmsford-based charity Kids Inspire.

The final sessions of the 2017 Finance Leadership Programme will be held across the region in September. For more information contact Lucy Plumb on [email protected]

5 reasons to work for a small company

Five reasons to stop working for an international corporation and move to a small company, as told by someone who’s been there, done that and got the lanyard.

After spending my early twenties living and working abroad, I moved back to England in 2012 to start my career.

For five years, I made my way. I was a little fish in the open sea – one of a global workforce of over 20 thousand people. I made progress, moved departments and secured a promotion. I learned so much about business, savings and investments, and worked with some wonderful people. At the same time, I learnt about office politics, who my allies were and who I needed to avoid if I wanted to get something done. I wondered, are all offices like this? My team are creative, willing and able, so why is somebody based in another part of the country not allowing us the time / budget / headspace to make things better?

I’m a few months into my role as Marketing Executive at Indigo Swan, and the decision to move from the ocean into a lovely little pond was one of my best. Here are 5 things I’ve learnt in 5 months.

The welcome is warmer

New starters are a statistic in the employee turnover for big companies. The onboarding is brief and standardised. You might end up in a room with 10 other people all working in different departments. A small company, however, can tailor their training process to you. Chances are, you’ll be 1-2-1 with your Manager, giving you an understanding of how the company works, with lots of time for Q&A. They want you to feel ready, confident and qualified for your first day on the job.

An education that’s worth more than the paper it’s written on

SMEs don’t have the scale to offer secondments or promotions very often, but that certainly doesn’t mean there’s no chance for development. You see the business from all angles; from marketing and client acquisition all the way through retention and to renewal, you understand the journey your customers go on. This gives you a great knowledge base to make decisions, and lets your colleagues know that they can rely on you. Plus, it gives you the chance to find out where your strengths lie. Teams in big companies are segregated from most other areas of the business. Nobody can know every area inside out.

A louder voice, without needing to shout

National companies are often reduced to an unwritten “who shouts loudest” policy. I even received feedback during my previous role that I wasn’t “bolshie enough” (nail + coffin). If you put yourself in an environment that encourages innovation, supports your ideas, and gives you the time to see them through then you’re onto a winner. That’s what I’ve found with Indigo Swan and I see it happening around me all the time. We have a system in place where improvements are suggested and looked at by someone who can implement them. The best bit about this is that it actually happens. It’s not an empty promise from internal comms.

Visibility, accountability, opportunity – the limelight shines on everyone

Goliath companies tend to reward hard work using financial incentives. This drives bad behaviours, with employees working double time in the months leading up to bonus pay day, scrupulously asking for feedback and collecting evidence. I’ve known people to delay their departure from a company so they get their bonus. Nobody really wants it to be this way, not even the managers, but those bad behaviours are a hard habit to break. Another thing making it hard is that the lines between role and responsibility are seriously blurred. Members of the senior leadership team often straddle two roles or manage too many teams, and sometimes one role is shared by two people. How can success be measured, or rewarded, if it’s unclear who’s responsible?

Now imagine a place 0.8% of the size of the one I’ve just described. Everyone knows what their job is, knows how to do it and enjoys doing it. They know who to ask if they need assistance, and also know what their own specialisms are. The work is efficient, and overflows with the small business mentality that everybody mucks in. When you get to this level of competency, employees develop behaviours that deserve recognition: being helpful, innovating, showing respect, working professionally, acting with integrity, going above and beyond. In this environment, reward isn’t often financial, but look around you – does anybody mind? The likely answer is ‘no’, because it comes in so many other ways. A ‘well done’ from your manager in your weekly 1-2-1, a ‘thank you’ from your MD in the monthly team meeting. Perhaps you’ll be given an opportunity to work on something new, because you’ve impressed everyone with how well you worked on your last project.

In this mythical place, you hear ‘well done’ more than once a year, and your career development is actively supported. Things are put in place to help you do your job better. Luckily for me, it’s not a myth anymore.

People care more – about you, about the company, about themselves

Individual teams from big companies tend to rally together and there’s often a great sense of comradery, but this isn’t the case outside the bubble – does your CEO know about the great work you do? Does your manager’s manager know your name? People shouldn’t have to log on at the weekend to prove they’re working hard.

Small companies look after their people, because they know they’re crucial to success. They provide their humans with the habitat they need to thrive. A safe, empowered pair of hands is a valuable pair of hands. Indigo Swan have a Mindful Employer accreditation, and everybody here knows what’s available to them if they ever want to talk about how they feel, positive or negative. In places like this, everybody is rooting for you.

It can be summed up in one example…

If you work for a big company, you buy a cake on your birthday to share with your team.

If you work for a small company, your team buys the cake for you.

Business health checks: how fit is your business for the future?

We’ve all heard the old adage ‘prevention is better than cure’. It’s usually used in relation to our health. But it can just as easily be applied to the health of your business. Surely it’s better to treat those niggling issues before they become bigger problems that are going to be much more difficult, and costly, to fix?

That’s why I recommend all businesses should consider a business improvement health check every few years.

What is a business health check?

A business health check seeks to answer one big question: how fit for the future is your business?

It’s a chance to take a step back from the day-to-day running of your organisation and look at it with fresh eyes. It asks you to answer key questions about your business, looking at different aspects of current performance and, critically, the factors that determine future success.

By looking at your people and culture, resources, sales and marketing, operations, finance and innovation, a business health check highlights areas of strength but also potential weakness. It identifies areas for improvement, giving you the opportunity to close any cracks before they threaten the very success of your business.

There are various online tools which pertain to offer a free business health check. The main problems with these is that they usually only take into account one person’s view and lack any sort of context. They rely on an element of self-diagnosis. And anyone who’s ever Googled ‘headache’ should know how dangerous and unreliable self-diagnosis can be!

A business health check only offers real value when it considers more than one person’s views within the specific context of that business and the environment in which it operates. Honesty is another vital ingredient!

Why is it important for your business?

We’re all guilty of spending our time working in our business rather than on our business. We work day-to-day to deliver against targets and customer expectations. Having the time to look at the wider context and to think about potential improvements is all too often a luxury that rarely makes it to the top of our ‘to do’ list.

But for a business to really thrive and stay ahead of its competitors in the long run, continuous improvement should be part of your business’ DNA.

Let’s use a quick analogy to demonstrate. Modern medical advances have meant that regular screening programmes for certain types of cancer have seen survival rates improve dramatically. Any potential issues are diagnosed at an early stage, giving the opportunity for treatment and intervention before things have advanced too far.

Whilst I can’t pretend that a business health check is on the same scale as life-saving interventions, similar logic applies. If you regularly asses the health of your business, you can spot any potential problems early and act before they become critical.

Taking action early is likely to save you money. Indeed, by regularly questioning and improving your processes, your business is likely to become measurably more successful.

Why should you involve me?

If we want to get our health checked, the sensible thing is to go and see a doctor because they’re an expert in their field.

Similarly, if you want to get the health of your business checked, the sensible thing is to consult an expert! Calling someone in to help isn’t a sign of weakness. It’s simply acknowledging that you can benefit from some professional advice – two heads, as they say, are better than one!

When you’ve worked within a business for a while, it’s easy to overlook a threat or miss an opportunity to add value because you’re simply too close.

I provide clarity and balance. And a lot of experience.

With over 25 years’ senior management experience in technical innovation, lean operations and customer excellence, I’ve got a lot of knowledge that he can apply to your business. You can take advantage of that to learn how to do things better based on real-life examples.

At the end of the business health check I will supply you with constructive feedback for discussion and review. It will identify strengths but almost certainly provide opportunities and solutions for growth.

Our business health check isn’t a threat to you or your business. It’s not about pointing a finger and blaming people for things that aren’t working quite as well as they might. It’s about taking a positive step on a continuous improvement journey, however you choose to progress it.

So what now?

Could your business benefit from an external, balanced health check? And do you have a willingness to change?

If so please feel free to call me on 07468 499131 for an initial chat, at absolutely no cost, to find out more.

Know your plumbers from your electricians: The right tool for the job

As software developers, we at Naked Element, are skilled and experienced in a number of different programming languages (see below) and aware of many, many more. Choosing the right programming language for a piece of software is as important as choosing a hammer to knock in a nail, a flat headed screw driver for a flat headed screw and a cross headed screwdriver for cross headed screw. However with software it’s far more complicated as there isn’t always just one tool for the job.   It’s also important to consider the skills you have at hand. For example, you wouldn’t usually ask a plumber to fix your electrics or an electrician to fix your plumbing. However, given enough time most plumbers could learn to do electrics and vice versa. Generally people with a talent for practical things can easily pick up other practical skills. It’s the same with software developers, but you have to consider whether the investment in new skills will return sufficient results in an acceptable time frame, or whether to risk compromising your margins by bringing in already experienced outside help. It’s not an easy decision!   Software developers (the good ones at least) love learning new things – programming languages in particular – but there are divisions of course. Some software developers are only interested in writing software for Microsoft Windows, for example, or for Open Source (see below) platforms such as Linux and the tools they use are quite different. It’s even more pronounced with Android developers and iPhone developers! You don’t often get developers who like a bit of everything, but it does happen, and those are the sorts of developers we have at Naked Element.   It’s true that we’d happily write Java (a general purpose programming language aimed at open source software development) all day long, but that wouldn’t allow us to develop complete pieces of software. We regularly use various combinations of Java, Ruby on Rails and JavaScript in order to get the best result. We’ve turned our hand to Python and, more recently, Microsoft core languages such as C# and VB.net too. It depends what our clients need and our assessment of the right tool for the job. Sometimes it’s not even about choosing a programming language. Sometimes it’s about choosing pre-built software, such as WordPress, and customising it to our client’s needs. We wouldn’t use WordPress for anything more complicated than a simple e-commerce system, but for websites, including ours, it’s the right tool for the job.   So when you’re choosing your software development partner, consider whether they’re using the right tools for your project or whether they’re just using the hammer they’re familiar with to knock in your screw.   What’s a Programming Language?   A programming language is a formal language that specifies a set of instructions that can be used to produce various kinds of output. Programming languages generally consist of instructions for a computer. Programming languages can be used to create programs that implement specific algorithms. (https://en.wikipedia.org/wiki/Programming_language)   Open Source   Open-source software (OSS) is computer software with its source code made available with a license in which the copyright holder provides the rights to study, change, and distribute the software to anyone and for any purpose. (https://en.wikipedia.org/wiki/Open-source_software)

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Words by Paul