Volunteering with PACT offers individuals an opportunity to give back to the community while developing valuable skills. PACT’s charity shops are a cornerstone of the organisation’s fundraising efforts, providing essential income to support animal rescue, rehabilitation, and rehoming across Norfolk and beyond. Every sale directly contributes to improving the lives of animals in need.
Why It Matters
Retail volunteers are at the heart of PACT’s operations, ensuring shops run efficiently and customers receive a warm, welcoming experience. Their dedication transforms generous public donations into vital funds that sustain the charity’s animal welfare work. The contribution of volunteers has a direct and lasting impact on hundreds of animals each year.
Hear from our Head of Retail, Gareth Austin Mills,” Volunteers
are the heartbeat of our charity retail operation. They bring energy, commitment, and community spirit into every corner of our shops. Without them, we simply couldn’t function they’re essential to keeping our doors open, our shops full, our standards high, and our mission moving forward.”
Opportunities Available
We have a range of volunteer roles available to suit different interests and skill levels, including:
- Front of House: Greeting customers, operating the till, and providing friendly, helpful service.
- Back of House: Sorting and preparing donations, organising stock, and keeping the shop running smoothly behind the scenes.
- Driver’s Mate: Assisting with collections and deliveries, helping move donations between locations.
- Visual Merchandising: Creating attractive displays and layouts to showcase our donations and inspire customers.
- Online Sales: Supporting our digital retail operations through photographing, listing, and managing online shop items.
Interested in Getting Involved?
Take the first step and complete our volunteer application form: Volunteer with us
