I have a great passion for supporting people and love building relationships using my ability to connect with individuals while identifying areas for development in line with their personal goals and company objectives.
Industry Experience
I have been running my own builders merchant for the last 10 years but have been in the trade for around 30. I have worked in small and large companies, a manufacturer for 10 years working at a senior level working on sales, operations, manufacturing and working across divisions delivering training and selling a range of products incorporating other areas of the organisation. I also worked alongside Mckinsey (London) in delivering a change programme. So I understand corporate life and running a business
Specialist Fields
• Change management
• Leadership
• Customer Service and Key Account management
• Construction and Building Trade
• Training
• Personal Development
• Executive Coaching
Qualifications
• ILM Level 7 Certificate for Executive Senior Level Coaches & Mentors
• NVQ Level 3 Business Improvement Techniques
• Architecture, Building Design and Construction – Vocational
• BTEC Building & Construction
• Finance for Non Financial Managers
• Margin Management
• Metamorphose Sales Training, Leading and Performing
Life outside of work
I am married with two daughters who keep me busy. I also love to keep fit so with going to the gym, I am also a member of a rambling group I find this a good way to switch off from the day to day. I also have a very energetic Doberman who is my soul mate and I find gardening extremely therapeutic.
Testimonials
“I had the pleasure of working with Zoe when we were both involved with a project within Tarmac. I found Zoe to demonstrate the skills of an excellent project manager. She has great communication skills and was able to convey some challenging messages to both clients and team members. She demonstrates leadership and vision and is highly organised and efficient. Her background in sales also means that she is adept at negotiating and her experience of managing and leading teams was a bonus to the group. In summary I found her to be highly trustworthy, motivated and tenacious”.
Nuala Forsey, Leadership Coach & Facilitator
“I would highly recommend Zoe to any organisation. Zoe is well organised, totally dependable, trustworthy and always brings a positive attitude to her work. She is well liked and respected in the construction industry. Zoe will always go the extra mile to ensure the best result and her energy and enthusiasm have always been appreciated”.
Darren Parker, Director of Commercial, Hopkins Homes
“Zoe is highly professional with a wide range of skills around business including HR, project management, operations and customer delivery. Her stand out expertise is sales and developing people, starting from training through to sales management and product development. She has a knack for getting under the surface and finding out what makes people tick, then using different strategies to get the best out of them and building a high performing team”.
Trevor Conway, Managing Director, Rhino Building & DIY Supplies Ltd
“It has been an absolute privilege working with Zoe over the past several months. She is a delight to work with and her commitment, hard work and dedication are inspiring. She is at the same time incredibly intelligent, self- reflective and insightful, empathetic and sensitive and caring of others. She appears to relish taking on difficult challenges and is able to influence people to bring out the absolute best from them. Zoe is willing to take people to a different level and I have learned a lot from her throughout our time together.”
Sam Houston, Managing Director, Strategist Solutions
“I was coached by Zoe over a period of six months using 2 hour monthly sessions. I think it is important to find a cadence which works for you in your sessions but feel this gave a good balance of time to try to implement some of the strategies discussed before coming back to debrief on what worked and what didn’t. Zoe is a kind and generous coach who really takes time to get to know her clients to enable her to use their strengths to work on the target areas identified for the coaching. As with any coaching you will get more out the more you bring to the table but Zoe’s positive and gentle attitude encourages a spirit of openness within the room in confidence of total discretion. Her experience and her self- motivated training lead her to have the tools that she needs to be a very successful coach”
Fiona Burgess
If you are interested in reaching out to Zoe, please contact her via email:
