Services

Research has shown that language differences are a significant barrier to International Trade but with the Norfolk ChambersTranslation and Interpreter Service, they don’t need to be.

Our translation service can help you communicate effectively with your overseas clients in their native languages to help your business flourish. Whatever your translation needs, from introductory letters through to product manuals, we can meet your requirements and take a load off your mind.   

Our translators are highly qualified linguists, translating into their mother tongue and are specialised in different sectors or disciplines such as automotive, aerospace, information technology, legal, software or medical technology.

For overseas communications, whether by way of face to face meetings or conference calls, we can arrange for an interpreter to assist.

It’s all part of a service designed to give you the confidence and credibility to make your business a success abroad. And that sounds good in anybody’s language.

Here are some comments made by customers of this particular service:

“The Norfolk Chambers provide an excellent service and are always happy to go the extra mile to ensure the accuracy of the translations we receive.” Charlotte Ludkin, Permastore Ltd

“We have used Norfolk Chambers of Commerce Translation facilities and find them prompt, very helpful and accurate. Our Company would certainly use them again.” Patricia Marcus, KSG Limited

“Wow – so quick.  What a great service.” Fiona Walker, Steeles Law

They put their trust in us – why don’t you?

Get a quote for your translation 

If you have a document that needs to be translated and would like a quote, please complete our online form here.

We will be able to provide you with a quote and timescale for the work. If you have any special requiements or you have a tight deadline, please include this in the email and we will try to work to your timescale.  Please Click Here for our Standard Rates.

If you have any questions related to our Translation Service, please contact: Telephone: 01603 729706 Email:  [email protected]

Norfolk Chambers provides a high quality Letter of Credit Service, which removes the fear that some exporters have, when it comes to the intricate detail stipulated in an L/C.

The fear that some companies have of Letters of Credit, mean that they are potentially losing business as they are not willing to agree to these terms of payment – our L/C service will alleviate that fear.

National figures show that when documents are submitted to the Bank by exporters, on their first presentation, 80% are rejected. When they make their second attempt, 50% are still rejected.

Although this is a fairly new offering from us, the service itself has been ongoing for more than 15 years and to date, has a record of 98% acceptance on first presentation and 100% on the second attempt.

We deliver a professional service whereby your Letter of Credit is passed to our associates who will then:

• Check the conditions in the L/C to ensure you can meet them
• Inform you of any amendments that you need to obtain
• Prepare all the relevant documents
• Speak with the Shipping Agent
• Check the Bills of Lading
• Present all the documents to the bank

The next thing you know, the money is in your bank account!

The service is becoming very popular with local firms; here are a few comments from our latest clients:

It took all the worries and concerns I had dealing with a letter of credit away. Steve Fisher, Norfolk Truck & Van Ltd

Just very easy, all the hard work was taken away from me. Stuart Harvey, Softstart UK Limited

I would definitely recommend the service. I felt completely supported throughout the whole process; help and explanations were always at hand when I needed them. Gary Williamson, GT Bunning & Sons

For more information, or details on the costs, please contact the International Trade Team on Tel. 01603 729706 or by email at: [email protected]

With global insolvencies on the rise the risk of bad debt and late payments is very high, Chamber Credit Insurance can help you to expand internationally and establish new business relationships. Chamber Credit Insurance is a business essential, as well as a financial management tool that provides protection against unexpected bad debts and gives you access to professional expertise in the form of credit management information and services.

Your local Chamber have partnered up with Euler Hermes, the world’s largest provider of credit insurance to offer all Chamber members a unique and exclusive offering to help to grow your business in the present volatile economic environment.

So how does Chamber Credit Insurance actually work?

Watch the video and find out in just 2 minutes how credit insurance can help keep your cash-flow flowing.

Or think of is as…

• Your van breaks down But you have a car insurance policy to cover you and get money back  
• Your office gets flooded But you have a buildings insurance policy to cover you and get money back  
• Your customer goes into insolvency …but you have a Chamber Credit Insurance policy and you get money back

Chamber Credit Insurance can protect your business in 3 easy steps

1. We work with you to set appropriate credit limits for your customers
2. If there is a serious delay in payment, you notify us via our online service and we will assist you in collecting the debt where appropriate through our award-winning collections service
3. If the debt is non-collectable, for example because of insolvency, then we will process your claim swiftly to ensure that your cash flow is not adversely affected

Why use Chamber Credit Insurance?

• Receive in-depth knowledge of your marketplace
• Allows for more accurate sales forecasting
• Your passport for doing business abroad
• Greater access to finance & support
• Better risk prevention

The Norfolk Chambers of Commerce has partnered with exchange experts, Moneycorp to provide money saving foreign exchange to chamber members. If you have international payment requirements Moneycorp can help you save hundreds, thousands, even tens of thousands every year.

Key benefits

• Bank-beating exchange rates – typically as much as 4% better than the banks.
• Expert market guidance at the end of a phone – Moneycorp’s professional currency dealers can guide you through the foreign exchange market.
• Fast online money transfers 24/7 – trade at convenient times with online accounts and live rate information.
• Safeguarded client funds – Moneycorp is authorised and regulated by the Financial Conduct Authority to provide payment services and safeguards all client funds in segregated customer accounts.

Exclusive Member Package

• Free foreign exchange health check – Free assessment of your business’s foreign exchange requirements, to help you pin-point where you could improve your margins.
• Low transfer fees – Our fees start from just £5, a substantial saving over the £20-£40 that banks typically charge.
• Free account opening – Buy and sell any of 35 currencies.

Useful documents that may help you can be found below:

• Jargon Buster
• Top 10 Tips on managing foreign exchange risk
• Manage Foreign Exchange Risk Post Brexit – Top 5 Tips

If this service is of interest, and you are a member of Norfolk Chambers, please contact Moneycorp directly:

Tel: 0800 710 1040 Email: [email protected]

Exporting Your Business to the World?

Norfolk Chambers of Commerce and DHL Express want to help you hit the ground running. That’s why shipments are half-price for all our members, in their first year of exporting with DHL.

DHL Express has worked relentlessly in recent years to ensure that smaller businesses get the help and support they need to start trading internationally.

From UK based customer service agents on the other end of the phone, to specialist Customs advice, free packaging and a hypercare process for new shippers to guide them through their first booking, DHL aims to ensure that opening an account with them and shipping internationally for the first time is as simple as possible.

This exclusive offer*, aimed at Chamber members, is designed to help businesses get started in global trade. The offer, along with the ability to collect Nectar points on every shipment, helps make exporting even more rewarding.

50% off exporting for a year

Make savings every time you ship – giving you more money to invest in other areas of your business. An unmissable opportunity to help establish your business on an international scale, with cost pressures seriously reduced.

Chamber membership can pays for itself

Start recouping your Norfolk Chamber membership fee from your very first shipment – and benefit from an unparalleled range of member services.

Do I qualify for 50% off shipping?

To be eligible for the offer you must:

• Be a member of Norfolk Chamber of Commerce
• Not have used DHL more than five times in the last 12 months
• Be a UK business

Where do I start?

If you’re a member of Norfolk Chamber, click here and complete the short online form which will enable the Chamber Discount to be applied.  You will need to state on the form which Chamber you are a member of. Filling in the form does not commit you to anything – this is simply to notify DHL Express that you wish to find out more.  DHL will then contact you directly to find out your shipping needs and advise how much you will save.

FAQ’s

You may think there must be a catch, but we can assure you there isn’t.  We simply want to do all we can to help you start/increase your exports as well as save money – please take a look at our frequently asked questions.

*Terms and conditions apply – click here for details.