What are the 4 biggest broadband issues people have and how do we solve them?

In an ideal world, broadband would always work seamlessly without any glitches or interruptions. However, the reality is far from this. Everybody has experienced broadband issues at some point. Whether this is to do with speed, intermittent connection or even having no connectivity at all, it can be extremely frustrating. Particularly when something important, such as your work or social life are dependent on the broadband doing its job.

So, what are the most common broadband issues that people come to FreeClix looking to solve? And (more importantly) how do we solve them?

1. Slow broadband speed

There’s nothing worse than pressing play and being met with the buffering symbol. When you’re trying to send an email, download a file or even order a new pair of shoes, you want to do it quickly right? Unfortunately for many people, fast internet speeds feel a million miles away. 

There are several reasons you may be experiencing slow broadband speeds, such as: 

• Broadband type – ADSL, which works through the copper wires of your phone, is the slowest broadband available. 
• Location – the further you are from the exchange, the weaker the broadband signal will be. 
• Provider – different providers offer different speeds. Some can provide much higher speeds compared to their competitors. 

FreeClix can help find the perfect broadband solution for you. If you’re struggling with old ADSL broadband or located far away from the telephone exchange, you might want to switch to 4G LTE broadband. The potential for superfast speeds will be much higher, even if you’re in an area with poor 4G signal. As the master distributor of SimRush, we can get you set up with a brand new 4G system that’s tailored to your individual broadband requirements. 

2. Internet dropping out 

Unreliable connectivity can be just as disruptive as slow broadband. You might be able to achieve great speeds which allow you to stream, video call and download with ease. However, if you’re only able to access these speeds intermittently then your connection isn’t much good to you. 

Dropouts are often caused by faulty or poor equipment, whether this be your router or your wiring – something likely needs upgrading. Lost connection can also happen as a result of congestion, where too many people are trying to use the same broadband infrastructure at once. 

FreeClix provides leased lines for totally private internet access that is dedicated to you. This means the service will be completely uncontended and won’t slow down or drop out at peak times. Leased lines are ideal for businesses who cannot afford to go offline. Internet dropouts will be a thing of the past. 

3. Can’t cope with demand 

This is an issue we are hearing more and more of since so many of us have started working from home. Your broadband connection that used to do the job is now falling well below par as it simply cannot cope with the extra stress of your increased online activity.

SimRush is business grade broadband that is designed to work in complex technical environments with high volumes of users. Switching to this 4G solution, will give you a quality, robust connection, with the option to extend the WiFi around the premises so you have full coverage.  You can be certain your home office will have excellent access to the internet! 

SimRush also works fantastically for internet failover. If you want to keep your existing broadband connection but feel it could use a little backing up, why not invest in a SimRush system that will integrate seamlessly into your set up? If anything goes wrong with your primary network, the SimRush will step in and keep things running smoothly so your working day is never disturbed. 

4. New broadband provision delays 

Often a new broadband installation requires new infrastructure to be put in place. Sometimes this can be a lengthy process requiring multiple engineer visits to complete.

In a lot of cases, waiting this long for a broadband connection is simply not an option. If connectivity is critical for you, why not invest in a solution that can be installed lightning fast.

SimRush does not require any existing infrastructure, such as a phone line, to work. We can simply carry out a desktop survey for your postcode to see which carrier will offer you the best 4G, choose the correct model for you and then organise your install. Even the installation itself is quick, taking around just two hours to complete.

You can have a full working system, providing reliable superfast speeds installed in no time at all!

Get in touch

If you are experiencing any of these issues and want them solved, get in touch now! Our friendly team will help you find a broadband solution that works for you.