Having worked in sales and sales management for most of my career, I know how the demand and expectation of a sales role can affect physical and mental health. The sales industry sometimes has a reputation for being fast-paced and stressful. I regularly worked evenings and weekends and would always be available for customers and my bosses, as did many of my colleagues. This is still common place for many with detrimental effects.
Employers must be focused on wellbeing to ensure employee health and efficiency are peaked at all times. Remember that your sales team are the face of your business. How they conduct themselves reflects directly on your brand. Do whatever you can to ensure your customers are presented with a happy employee.
Here are a few tips on how to assess your sales teams’ wellbeing needs:
My first tip is to communicate. It seems obvious but we often presume we know what our employees want but we haven’t actually asked them. So, ask and ask again so that your staff feel that their needs are being considered.
Another tip is to hold 1-2-1 wellbeing meetings. Once a month or quarter is fine but they will help you make sure your staff feel supported by you the manager, and the business.
Finally, consider appointing a wellbeing or mental health champion who can provide support to those suffering from mental health issues. They can support your wellbeing programme by letting your staff know they have someone to talk to, without being judged and in confidence.
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