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The biggest challenge faced by every SME is that they don’t have enough leads coming into their business. The second is that when they do arrive, they aren’t always able to easily convert these leads into customers. This transformational session ran by Matt Sykes from Salescandance is designed to help you understand how to address those two problems. Selling is a fundamental business skill that is totally learnable and one that anyone can master.   If you’re frustrated that your hard work isn’t bringing you the sales revenue you want and you’re looking to build and execute a proven sales process that will shift you towards Sales Success, this course is for you.  

Aims:

Through a process of practical diagnosis, the delegate will get genuine clarity on areas of their sales process which is under-utilised and could be leveraged; at Salescadence we call this ‘latent potential’.  Delegates will quickly recognise that selling is a ‘science not an art’, a process-driven activity where doing the right things, to a high standard and consistently beats any ‘magic words’ or complex closing technics that are no longer applicable in todays business environment. 

Learning Objectives

• Leave with a clear plan showing where and how you can improve your sales skills 
• Understand the benefits of measuring sales capacity and learn how to build sales capability
• Get an insight into how Mindset & Attitude can help create predictable and consistent sales results    

Who should attend:

Whilst we do train groups of sales teams, Salescadence specialises in delivering 121 sales training and mentoring specifically for single-owner entrepreneurs and owners of SME’s who are having some sales success with their sales growth, but want to find out how to create more. 

About your trainer:

Matt Sykes is Managing Director at Salescadence, the transformational Sales Training company that helps personality-led business owners convert more of their leads into customers. He is also author of ‘Sales Glue’- the vital ingredient that makes Sales Success stick!  For over twenty years, Matt developed a wealth of sales knowledge and experience from his role as European Sales Director for a leading global Packaging company. In 2014, in opted to leave the corporate world to follow his passion for training and has since successfully delivered Sales & Personal Development skills to over 2,000 people across a wide range of sectors including Telecoms, Automotive, Media, Construction, Packaging and Manufacturing.

We spend a lifetime learning, but when was the last time we stopped to think about how we learn? You might be surprised about how much of our natural learning ability is unwittingly damaged or suppressed by the very educational system that was designed to ‘teach’ us. In this fascinating introductory workshop run by Carl Hammond of TIPS for Good Management, we will reveal how to deliver “Brain Friendly” Training that sticks! Including; memory techniques, training games and those things that influence our sensory perceptions. This highly interactive session will feature many tips and techniques TIPS have developed over the years and use in our every day to day training and development and which also helped us to win a UK National Training Award, two years on the bounce! Believe it or not, all of these fun and engaging methods do serve a purpose as they hold the key to really unlocking the hidden learning potential of you and your people. As a result, you and your learners will absorb more and retain information far longer when you use these ideas. We will show you different ways to engage the human brain to create a more natural way to learn but most importantly have fun at the same time!   3 top tips you’ll walk away with:

•  Learn new and exciting training and development techniques that actually stick!
• Discover how the brain works and how it can help and hinder learning.
• Learn to speak Japanese in 5 minutes!!

About Carl:

Carl has nearly 15 years’ of experience in learning and development, within the commercial sector, working for TIPS for Good Management. He holds a Certificate in Training Practice and is passionate about the companies unique ‘Brain Friendly Training’ initiative. He is well practiced in accelerated learning techniques and adopts this Brain Friendly approach to every single design and delivery opportunity. He is passionate and enthusiastic about working with other people to impart these knowledge and skills and help spread the word about BFT! It is from this experience that he lives by the following philosophy to training and development. Firstly, it should be fun! It should be beneficial to the learner and to the organization. And it should be a ‘learning by doing’ approach. In other words, if your training has that ‘sizzle and substance’ factor, then it has all the key ingredients to be a powerful and engaging learning experience!

Venue Norfolk Chamber of Commerce and Industry 9 Norwich Business Park Whiting Road Norwich Norfolk NR4 6DJ

This one day seminar looks at the whole export function. It provides a perfect introduction for new staff, is ideal as a revision exercise for staff who may be a little “rusty” and need to get up to date, and as an overview for supervisors and management who have to understand what their staff are doing.

Venue Norfolk Chamber of Commerce and Industry 9 Norwich Business Park Whiting Road Norwich Norfolk NR4 6DJ

Your company’s success in the field of exporting hinges upon the practical knowledge and expertise of the staff involved and the confidence and competence with which they deal with customers, freight forwarders, banks and carriers. This full day course creates confidence and proficiency through clarifying and educating on any export documentation.

PLEASE BE ADVISED CHROME HAS RECENTLY UPDATED THEIR COOKIE SETTINGS, IF YOU ARE BOOKING THROUGH CHROME PLEASE REMOVE ALL COOKIES OR ALTERNATIVELY CALL US ON 01603 625977 AND WE CAN BOOK YOU IN DIRECTLY

Do you understand the role of HMRC, rules of origin and Intra-EC trade? Understanding complicated customs procedures is vital to help save you time and money when importing and exporting goods.

This half day course will provide you with the information you need to be able to understand how to comply with customs and the procedures in place.

Aims: • To understand the role of HMRC, the rules of origin and Intra-EC trade • Understand key pieces of information on a customs entry and what they mean • Know why it is essential that goods are classified correctly and who is responsible • How to work out the VAT and Duty to be applied to your import • Be able to explain ‘free circulation’

Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more

Testimonials “Very detailed and informative course. The trainer was more than happy to answer all of my questions at the end.”

“All aspects of the subject were covered. I would definitely recommend this course to a colleague.”

“Great course – the trainer is very passionate and knowledgeable.”

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

Venue Norfolk Chamber of Commerce and Industry 9 Norwich Business Park Whiting Road Norwich Norfolk NR4 6DJ

This course will explain import documentation and procedures, including where to go for sources of international information and assistance and how to comply with customs procedures.

This Session is now Fully Booked details of more sessions are TBC

Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ

In this session (Workplace Wellbeing) Tom Oxley, Bamboo Mental Health and Michelle Grant , Freebridge Housing will be your hosts.

You will learn: 

What works – and what doesn’t in terms of workplace wellbeing? What do great leaders and managers do? And what can YOU do to help yourself and others?      You’ll hear the horror stories and exemplar activities from real employers. Big brands, SMEs, sole-traders… they’re all covered. You’ll understand the cost journey of an employee who is helped by work vs an unsupported worker.

You will leave with an outline plan to improve workplace wellbeing – for ALL employers from one to ten thousand people. 

3 top tips you’ll walk away with:

• Leaders, managers, HR and invidiuals all have a role to play. These roles are low/no cost. 
• The cost of supporting an employee with stress/anxiety or depression is approximately ten times less than not supporting them.
• A wellbeing plan helps protect employers and employees, and improve productivity and engagement. 

About Tom:

Tom is on a mission to change the face of mental health at work. A corporate responsibility and workplace wellbeing expert, he runs Bamboo Mental Health. Bamboo is devoted to the business case for better mental health support.

About Michelle:

Michelle has 20+ years in engagement and communications. She is currently Director of Engagement at Freebridge Housing in King’s Lynn where she has introduced a successful engagement and wellbeing programme. She is leading a new company focused on people engagement, The Engaging People Company. She also contributes to The Huffington Post on a range of topics. 

Please arrive 15 minutes before the session starts at 08.30am.

Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ

In this session (Be Better at Creative Leadership) Rachel Paul, ConsultEastwill be your host.

You will learn:

An experiential session where participants review what creative leadership means to them and practically what they need to do to be even more creative in the future

About Rachel:

Rachel has a proven track record in coaching leaders and senior managers to grow their organisations successfully. She offers on-going Leadership and Management development as well as MBTI (Myers Briggs Personality Trait Inventory) analysis and Belbin 360 feedback.

Connect with ConsultEast:Twitter:@RachelconsultLinkedIn:ConsultEast

This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required andplaces limited to one per company per session.

This is a non-technical half day training workshop delivered by Holly Stibbon, 101 designed for people with limited experience in email marketing. This course is well suited to people who wish to improve their knowledge and get better results.

What you will learn

This course will arm you with the knowledge you need to create email campaigns that deliver measurable results.

Aims:

• Plan, develop and refine your email marketing strategy and evaluate ROI (Return on Investment)
• How to get your emails open, read and acted upon

Course Content

1. Email Marketing and the law

2. Planning your email campaigns 

3. Get your audience to open your email

4. Get your audience to react to your email

5. Evaluate your performance

6. Review of your campaigns   

About Holly

Holly has worked in the online marketing industry since 1998 and is a Director of Website, Mobile App & Email Marketing company 101. She is responsible for developing and delivering strategies for sales and business management as well as overseeing customer service and project management. 

Testimonials

“Very informative and lots of ways for us to improve our email marketing”

“Having little experience I found it very informative, covered all areas and will be very useful to feedback to colleagues.”

“The diversity of the subject and the depth that was covered. Relevant, current information. Good and varied level of detail.”

Want to make social media work for your business? Our half-day training workshop will give you the knowledge and tools you need to maximise your social media efforts.

From the simple basics of Facebook and Twitter through to the more advanced stages of monitoring and insight, we’ll show you how social media works, why it’s so successful and what you can do to harness it, exploit it – and enjoy it. Social media can be complex but it is also one of the most exciting, mobile and inclusive areas of digital communications. 

You will learn 

• How to use Twitter to promote your business.
• Gain more engagement using Linkedin.
• How to use Facebook to target ideal customers

No online marketing experience is needed and technical jargon will only be used where essential and will be fully explained.

Book onto our training and let us help you realise the enormous potential social media can offer your business.

About Jonathan White

The training is delivered by Jonathan White, Managing Director of Desire Marketing. Jonathan has many years experience working in the online arena having previously been Online Sales Director for DHL Express and Lead Consultant for the initiation and development of myhermes.co.uk.