e-zCert is the way forward as far as export documentation is concerned and now that the system has been upgraded again, it’s never been easier.
Rather than having to post your documents to us or physically visiting our office, you can apply for your documents online!
This half day workshop will physically show you how to apply for your documents. A laptop will be set up and the trainer will go through the process step by step.
All the main apsects will be covered including how to add and remove users.
NEW for2015 you can now apply for ATA Carnets online through the e-zCert system. This makes the process much easier and quicker. Our workshop will focus on applying for ATA Carnets using this method. We will also look at the other applications available.
Applications that will be looked at are:
ATA Carnet
E C Certificate of Origin
Arab Certificates of Origin
EUR1’s
ATr’s
Upload Documents
Date: Thursday 2 July 2015Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 9.30am – 12.30amCost: Members £28+VAT, Non Members £35+VAT
Please Note – Members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable.
The seminar highlights the company’s and the individual’s legal responsiblities when declaring cargo to HM Revenue and Customs and explains complicated procedures, which may save companies time and money when exporting/importing cargo.
By the end of the course the delegates will be able to have an understanding of:
the role of HMRC, rules of origin and Intra EC trace
customs procedures and the UK trade tariff
the different duties payable and how to calculate them
One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Date:Thursday 3September 2015Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 9.00am – 12.30pmPrice: Members £120+VAT, Non Members £150+VAT
Please note – members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable
Inward Processing Relief (IPR) and Outward Processing Relief (OPR) are methods of obtaining relief from Customs duties, and in some cases VAT. Both procedures can be beneficial to a Company in relation to cash flow together with the possibility of more competitive pricing.
This course helps companies work through the process of applying for authorisation, the necessary information required internally to ensure a good audit trail so that returns are completed on time.
Personnel who are involved with Shipping and Accounts should attend this course to learn how to take advantage of these duty relief procedures.
By the end of the course the delegates will be able to have an understanding of the:
advantages of claiming IPR or OPR
custom regimes and the “Tariff”
documentation required to claim IPR and OPR
One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Date: Wednesday 6 May 2015Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 1.00pm – 4.30pmPrice: Members £120+VAT, Non Members £150+VAT
Please Note – Members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable.
Please arrive 15 minutes before the sessions starts at12.30pm.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Google Plus) Duncan Johnson, Yodelay will be your host.
You will learn:
In this session, Duncan Johnson of Yodelay will look at the essential guide to Google+ for your business. This will be an unconventional look at Google+ . Attendees will be taken beyond the common mistake of comparing it to Facebook and instead given the deeper understanding of how it is changing your industry and your businesses impact within in it. You will leave with a clear understanding of how to integrate and implement Google+ within your digital marketing strategy.
In this session you will learn:
– An introduction to Google+ – Why it has commercial potential? – The ground rules; the major do’s and don’ts – How it works – the advances and little known features – Etiquette on Google+ – Building your brand on Google+ – Connecting and research with Google+ – Driving visitors to your website through Google+ – Direct communication within your Google+ Circles and Huddles – Direct benefits to your website – Using Google+ as a research tool – The sector in which you operate and Google+ trends
“Well organised, great presenter, thought provoking and a chocolate croissant. What more does one need?” – Craig Davies, Green Duck
About Duncan:
Duncan has been actively involved as a Digital Marketing Consultant for over 16 years. He has consulted and worked on projects for multi nationals such as Virgin Atlantic, Adidas Eyewear and the NHS. But the majority of his work is with small to medium sized businesses such as solicitors, engineering and holiday companies.
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on to three sessions per series.
What to do and what not to do. In a booked out morning Chamber Session, Carole Obsourne from Osbourne Nash delivered a fantastic session on Creative Marketing. Delegates attended from large companies with close to 1000 employees to small businesses and start ups. Over a light breakfast, Carole gave very practical advice that could be taken away and easily implemented. Group work made the session interactive and allowed delegates to bounce ideas off each other. ‘I learnt lots and it helped reinforce a number of ideas.’ Shaun Wilson-Gotobed, Independence Matters
Due to popular demand, Carole will be delivering another session at our B2B Exhibition on the 15 October and another Chamber Session on the 25 November. Book your place today. Please arrive 15 minutes before the session starts at 8.30am.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Creative Marketing) Carole Osborne, Osbornenash will be your host.You will learn: In this session, Carole Osborne of Osbornenash will give you her top tips on how to be innovative and push your marketing that bit further.How can you be creative with your marketing while remaining consistent to transmit the right message to your customers? Sometimes there is a need to think differently; to adapt your current marketing strategy or to have a complete re think…This session will cover the thinking, tools and processes that can help shape an effective creative marketing plan. “I enjoyed the workshop aspect. Brilliant presentation and presenter and a good use of case studies.” – Lucy Wright, First Eastern Counties Buses Ltd. “It was great hearing from someone who puts these techniques into action everyday” -Sammy Willetts,Learning Resources Ltd. About Carole: Carole has worked in the communications industry for over 18 years, starting her career as a YT Placement in production and working her way up until she headed up her own department at a leading regional advertising agency. During that time she has delivered strategic planning, offline and online marketing solutions and project management for a range of regional and national clients including NORCAS, Barclays, Aviva, and Josef Seibel Shoes. In addition Carole is also a qualified fundraiser. Follow Osbornenash:@osbornenashSupported by:
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.
This session is now fully booked. We are running this session again in November and full details can be found on the Chambe Sessions listing page.
Please arrive 15 minutes before the session starts at 12.30pm.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Email Marketing) Holly Stibbon, 101 Smart will be your host.You will learn: In this session, you can improve your return from email marketing by understanding and acting upon client behaviour (user interaction). This session will help you to learn about different targeted send techniques and how you could use these to get more from your campaigns. Delegates are invited to send details of their current email marketing to the speaker before the session in order to have the chance of receiving campaign analysis and recommendations during the session. “Holly was fantastic. She was clear and very informative. Nice meet and greet as well. I liked that the session was in the afternoon.”-Abbie Millard, Green Duck. “Great Session, I feel like I’m going away with lots to think about and now to improve email marketing.” –Holli Oldfield,Smith & Pinching Financial Services. About Holly: Holly has worked in the online marketing industry since 1998 and is currently a Director of Website Design & Email Marketing company 101Smart. She is responsible for developing and delivering strategies for sales and business management as well as customer service and project management. Smart Messenger, 101’s email marketing facility was introduced in 2003 and is used by hundreds of businesses in Norfolk and across the UK. Holly has been advising and assisting businesses with the planning and implementation of their online marketing strategies for the past fifteen years. She is focused, thinks quickly on her feet and her results speak for themselves. She understands how important it is to understand her customers and their business objectives and invests the time to get to know all the businesses she works with. Follow Holly:@hollystibbon This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. This session is now fully booked. To be placed on the cancellation list, please email details to[email protected]. Thank you.
Please arrive 15 minutes before the session starts at 08.30am.
Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Leadership Development) Steve Gilbert,Casuga Consulting Limited will be your host.
You will learn:
Understanding how leadership in an organisation is practiced today and how best to develop managers and potential leaders to be more agile, adaptable, aligned and engaging is critical. This session will provide a comprehensive model that identifies how these skills need to be integrated across the strategic, operational and interpersonal domains of development leadership practice to be successful.Steve Gilbert of Casuga Consulting will show you how to gain abetter insight into yourself and how to more effectively develop potential managers and leaders through an integrated approach using a proven, validated and successful model.The model will enable organisations to better recruit, coach and develop more effective leaders and for individuals to provide greater awareness of the integrated nature of the skill requirement for a 21st leader.
About Steve:
Steve is the founding director of Casuga Consulting which he set up after gaining a BSc(Hons) Psychology and an MSc Occupational Psychology from Birkbeck College, University of London. Since then he has added RQTU and EFPA in psychometrics as well as through CPD other elements of psychology and consulting. His key focus is on Leadership and Organisation Development that also includes developing teams especially in management, sales and across virtual teams. Steve sees Casuga as an enabling consulting practice bringing industry, management and psychology experience together to help develop knowledge, skills and abilities of individuals, better alignment and outcomes for organisations and to deliver more effective leadership as practiced.
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required and places limited to one per company per session.
This session is now fully booked. To be placed on a waiting list please email details to [email protected]. Thank you.
This is a non-technical half day training workshop delivered byHolly Stibbon, 101 designed for people with limited experience in email marketing. This course is well suited to people who wish to improve their knowledge and get better results.
Who should attend? This is a non-technical course designed for people with limited experience in email marketing. It iswell suited to people who wish to improve their knowledge and get better results.
What you will learn This course will arm you with the knowledge you need to create email campaigns that deliver measurable results.
Learn how to:
Plan, develop and refine your email marketing strategy and evaluate ROI (Return on Investment)
How to get your emails open, read and acted upon
Course Content
1. Email Marketing and the law Understanding the basics of data protection law Who you can and can’t send email to Your obligation with unsubscribes Understanding the rights of consumers and businesses
2. Planning your email campaigns Setting objectives Targeting and segmenting your recipients Touch strategy considerations How to refine and improve performance
3. Get your audience to open your email Getting your email into the inbox, deliverability The essential elements, friendly from, subject line and more Timing is everything
4. Get your audience to react to your email Writing effectively for email The smart way to use links Prominent call to action
5. Evaluate your performance Understand campaign metrics Set realistic goals Understanding behaviour
6. Review of your campaigns Delegates are invited to send in their recent campaigns for review and comment during this part of the course. This is an excellent way to gather real feedback. Gain ideas from other people and their campaigns to apply to your own marketing.
About Holly
Holly has worked in the online marketing industry since 1998 and isa Director of Website, Mobile App& Email Marketing company 101. She is responsible for developing and delivering strategies for sales and business management as well as overseeingcustomer service and project management.
Bookings for this event have now closed. For availability please email [email protected]or call 01603 625977.
Please arrive 15 minutes before the session starts at 08.30am.
Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Putting the Customer First)Keith Stapleton and Adrian Hawes, Select Planningwill be your hosts.
You will learn:
Understanding what customers really want
Understand what customer service is
What is good and bad service
How circumstances impact satisfaction
How to make sure your actions add value to your customers
Why things can go wrong
Using customer insight to identify opportunities
How to address situations
How to make sure great service doesn’t happen by accident or by just working harder
Counting the cost of getting it wrong
Planning with the customer at the heart of what you do
About Keith & Adrian: With over 20 years of experience as resource planners, business change consultants and customer service champions,Keith and Adrianare amongst the leading business strategy consultants in the United Kingdom. Specialising in identifying a company’s resourcing weak points and turning them into its main strengths.
Select Planninghas worked with Banks, Utilities, Emergency Services, Roadside Rescue, IT help desks, Insurance Claims and Sales, Scientific Research and High-street & Online Retailers enablingKeith & Adrianto build up an extensive range of expertise and knowledge as well as an understanding of what makes resource planning successful and of benefit to any business.
Central to successes are their beliefs that trust, communication and confidence are essential parts of resource planning along with the development of the people who work within the operation and have to use planning every day.
Please arrive 15 minutes before the session starts at 12:30pm.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Forming a Brand) Ben Handford, Naked Marketing will be your host.You will learn: In this session, Ben Handford of Naked Marketing will give you an overview to the essentials and considerations to be made when thinking brand! Hear top tips on how to form a cohesive and consistent brand. Discover the importance of brand and how to live out your brand.You might have a great product, but have your got your branding right? Brand is increasingly important whether you are a start up or a multinational. About Ben: Ben gained an Honours Degree in marketing before joining a large London ad agency to learn the ropes. He returned to Norwich where he worked for a number of local agencies before deciding to start one of his own, Naked Marketing. Ben was delighted when Naked Marketing won the EDP Business Awards Small Business of the Year in 2013. Follow Ben:@nakedmarketing1 Supported by:
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.
Bookings for this Session are now closed. For the opportunity to book into this Session, please call 01603 729708.
This one day seminar looks at the whole export function. It provides a perfect introduction for new staff, is ideal as a revision exercise for staff who may be a little “rusty” and need to get up to date, and as an overview for supervisors and management who have to understand what their staff are doing.
By the end of the course the delegates will be able to:
Prepare an export quotation
Organise the export office
Understand export order processing and an overview of export documentation and terms of sale
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will recieve a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Date: Thursday 25June 2015Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 9.00am – 4.30pmPrice: Members £200+VAT, Non Members £250+VAT
Please Note – Members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable
If you’re considering entering the EDP Business Awards but you’re unsure about which category is right for you, or you would like advice on how to tell your business story, then this session is not to be missed. The interactive workshop will feature top tips from PR expert Suzy Pettican from Reflection PR, revealing the secrets of how to construct a winning entry which stands out to the judges. What’s more, Anna Norman (Events Manager for EDP Business Awards) will be providing insights about meeting this year’s criteria and answering any questions you have about the judging process. Entering the awards provides significant opportunities to reward, recognise and promote your business – so if you have an initiative to shout about, join us and improve your chances of success.
Three take aways from this session:
Know what category is right for your business to enter.
Discover how to make your entry stand out from the crowd.
Find out answers to EDP Business Awards myths.
About Suzy:
Suzy Pettican is Managing Director of PR and awards consultancy Reflection PR and has helped clients build their reputation through PR and Marketing for the last 17 years. Identifying a demand for award writing services, Reflection PR Awards is the only dedicated awards agency in the East of England. Through writing engaging copy and vast experience of knowing what the judges are looking for, Suzy and her team work with clients to ensure their strengths stand out from the crowd.
Anna Norman – Events Manager, Archant
As Events Manager at Archant, Anna looks after more than 25 events per year across Norfolk, Suffolk and Essex including the EDP Business Awards. With significant experience of organising Norfolk’s most prestigious business awards, Anna is keen to encourage more companies than ever to get involved and celebrate our thriving community. The EDP Business Awards, now in its 27th year, is the largest awards event in the Archant portfolio, hosting over 450 guests from across more than 150 businesses in Norfolk.
Find out more information about this training and the EDP Business Awards here