Is your business ready for Brexit? Are you a customs agent? Or does your company use customs agents and intermediaries to help you trade with the EU?
If so, you need to know how to meet customs requirements fast and efficiently after the UK leaves the EU. There will be new processes to follow and new forms to complete. We can help. Our training will highlight what you need to know to be able to accurately complete a simple customs declaration.
Audience
Anyone who needs an understanding of Customs regimes and how to complete a Customs declaration form. There are no pre-requisites for this course.
Course content is based on the following topics:
• Introduction to Trade • Business Responsibilities • Export process • Import process • Valuation – explanation of the main methods and their application • Classification – determining the use of commodity codes • Using Customs Procedure Codes – use of appropriate CPCs • Export and import controls • Reliefs • Preferences • Customs simplified procedures – explanation of procedures and benefits
Course Objectives
• Demonstrate the gathering of information to complete a customs declaration using various example scenarios, covering both export and import, enabling learners to feel confident in their approach to their own declarations • Explore a number of typical problems and common errors when completing declarations, increasing their ability to apply best practice • Improve confidence and provide reassurance through an opportunity to bring specific questions or issues to the attention of the trainer
Assessment: no formal exam will be taken however delegates will get to complete simulated forms to ensure they can complete simple customs declarations correctly.
Do you know and understand the stages involved with making an export? Processes and requirements are changing all the time and keeping up to date is vital to ensure you are doing things right.
This full day course looks at the whole export function from what an export is to the processing and selling of products overseas. Perfect for a new member of staff and experienced staff who want to keep up to date.
Aims • Be aware of what is in a sales contract and purchase order • Understand why Incoterms® 2010 are used in an international sales contract • Why, as an exporter, you must be aware of embargos and sanctions on countries • Know the types of goods that are typically controlled with export licences • Know the advantages of using freight forwarders • Why it is important to ensure the commodity code is correct • Understand the reasons for accurate export documentation • Where to go for sources of information
Who should attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials “A better understanding of exporting and more!”
“A great understanding of exporting. The course is very informative and I am walking away with a lot more knowledge.”
“A really good course to begin with. I am new to export and this covered the whole process. I can’t wait for my next course.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you understand the role of HMRC, rules of origin and Intra-EC trade? Understanding complicated customs procedures is vital to help save you time and money when importing and exporting goods.
This half day course will provide you with the information you need to be able to understand how to comply with customs and the procedures in place.
Aims: • To understand the role of HMRC, the rules of origin and Intra-EC trade • Understand key pieces of information on a customs entry and what they mean • Know why it is essential that goods are classified correctly and who is responsible • How to work out the VAT and Duty to be applied to your import • Be able to explain ‘free circulation’
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more
Testimonials “Very detailed and informative course. The trainer was more than happy to answer all of my questions at the end.”
“All aspects of the subject were covered. I would definitely recommend this course to a colleague.”
“Great course – the trainer is very passionate and knowledgeable.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Can’t get your head around preference and non-preference origin? When it comes to the rules of origin it is easy to get confused.
This half day course will take a detailed look at the rules of origin and will provide you with clarity. This course also makes you aware of the differences between the two rules of origin. Aims: • Have a clear understanding of the differences between preference and non-preference origin • Understand the rules determining preference rules of origin • Have an understanding of the percentage rules and how to apply it • Know the different types of origin • Know where you can go for help and identify sources of information
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials “Very knowledgeable speaker who was able to incorporate real life scenarios to add depth to my learning.”
“Things became a lot clearer. I now have a better understanding of the procedures involved and documents that may be required. “
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Negotiation is something that everyone does every day. It happens within all business areas, internal & external, e.g. within a team or with a customer and/or a supplier. Sometimes people do not know that negotiation is happening until it has happened.
Very few people in business have had any training on the ‘how to’ of negotiation. In this 60 minute session you will learn to become more comfortable and prepared when negotiating, and therefore better outcomes can be achieved.
Interactive and fun, this session provides all attendees a great opportunity to practice negotiating. There will be two different types of negotiations during the workshop.
Additionally, this session provides all those who attend the opportunity to interact, ask questions, learn more about how to negotiate better and improve their skills.
AIMS
Most people do not manage a negotiation, the negotiation manages them.
Participants will leave with insights and tools that will help them to become better prepared and be better able to participate in a negotiation. When you are better prepared likelihood is you are more effectively and efficiently.
LEARNING OBJECTIVES
Many people find that negotiating is an uncomfortable position to be in and they avoid negotiation as this is seen as confrontational. This session will help you to understand why you are uncomfortable and what you can do to become more comfortable and prepared.
Be better prepared to negotiate.
Help participants to become more comfortable with negotiating.
Understand why you do not get what you want, when currently negotiating.
Walkaway point – why you need to know this before the negotiation commences.
Opening point – why you need to know this before the negotiation commences.
WHO SHOULD ATTEND
This educational session is suitable for business owners, sole traders, managers of people, buyers, sales people, sales managers, sales directors, HR and finance professionals.
Anyone who negotiates anything with anyone will find value in attending this workshop. If you wish to manage a negotiation and not let a negotiation manage you.
BIO ABOUT TREVOR BURFIELD
From Pepsi to Goodyear, Trevor Burfield has learnt the art of selling and built a successful international career on winning with the customer. After three decades of selling he’s now applying his knowledge and skills to developing talent in a range of organisations. He’s built a reputation for being an engaging and energetic trainer. Over 1,000 sales professionals have now benefited from Trevor’s coaching, mentoring and guidance.
Trevor’s experience spans selling to customers ranging from corner shops to global giants such as Toyota and General Motors. His expertise in customer relations, mastering complex negotiations and delivering customer service excellence means he is now in demand as a trainer, specialising in building sales capability across a range of diverse organisations.
His focus on win-win outcomes is driven by the mindset of defining key differentiators and how to maximise revenue.
He calls this “Managing a Negotiation”.
As a proud East Anglia based business professional, Trevor is looking forward to a fast paced, enlightening workshop exchanging knowledge and tips with fellow local entrepreneurs and businesses.
TESTIMONIALS:
After attending negotiation courses organised by and given by Trevor I can honestly say that it has changed my whole way of thinking and took me down a path I would never had trodden. I can wholeheartedly recommend the type of negotiation training that Trevor gives to really make an impact to whoever receives it.
Do you know what an Incoterm is and which one you should use for your export? Used in sales contracts worldwide, Incoterms define the risks and responsibilities of a buyer and seller in an international sales contract.
A new version of Incoterms has been published in September 2019 for implementation in January 2020 and we have arranged for an update course to make the latest information available. The Incoterms® Rules are an essential business tool for international trade because they define the risk and cost responsibilities of each party when arranging loading/unloading of the goods, delivery, import export clearance and freight contracts. They may be used in contract negotiations, as a checklist for buyers and sellers and as a framework for international and domestic sales contracts.
What does it cover?
Introduction to Incoterms – what they are? what do they do?
The purpose of Incoterms
Incoterms® 2020
The structure and layout
The importance of understanding when delivery takes place and how that impacts on the transfer of risk between seller and buyer
Practical issues around Incoterms® – the pros and cons
Negotiating Incoterms
Who Should Attend? Anyone who is involved in International Trade such as: accounts, purchasing/buyers, freight forwarders, shipping, goods inward staff to name a few.
This full day course looks at the Incoterms® Rules will consider the general features of the rules and will examine each one. The principal differences between old and new rules and changing obligations of the parties will be highlighted.
Testimonials “Very good course. The speaker was well informed and helpful.”
“Well explained course. All my questions were answered. “
“Very informative. I even purchased a copy of the Incoterms book from the Chamber!”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Is your business ready now UK has left the EU? Are you a customs agent? Or does your company use customs agents and intermediaries to help you trade with the EU?
If so, you need to know how to meet customs requirements fast and efficiently now that the UK has left the EU. There are new processes to follow and new forms to complete. We can help. Our training will highlight what you need to know to be able to accurately complete a simple customs declaration.
Audience
Anyone who needs an understanding of Customs regimes and how to complete a Customs declaration form. There are no pre-requisites for this course.
Course content is based on the following topics:
• Introduction to Trade • Business Responsibilities • Export process • Import process • Valuation – explanation of the main methods and their application • Classification – determining the use of commodity codes • Using Customs Procedure Codes – use of appropriate CPCs • Export and import controls • Reliefs • Preferences • Customs simplified procedures – explanation of procedures and benefits
Course Objectives
• Demonstrate the gathering of information to complete a customs declaration using various example scenarios, covering both export and import, enabling learners to feel confident in their approach to their own declarations • Explore a number of typical problems and common errors when completing declarations, increasing their ability to apply best practice • Improve confidence and provide reassurance through an opportunity to bring specific questions or issues to the attention of the trainer
Assessment: no formal exam will be taken however delegates will get to complete simulated forms to ensure they can complete simple customs declarations correctly.
You may be eligible to claim up to 100% of the training course cost back from HMRC. You can find out more if your business is eligible, how to register and submit an application athttps://www.customsintermediarygrant.co.uk/
Are you aware of the advantages of claiming inward and outward processing relief? Inward processing and outward processing are methods of claiming relief from Customs duties and VAT in some cases.
This half day course helps companies work through the process of applying for authorisation and informs you of the information required internally to ensure a good audit trail so that returns are completed on time.
Aims • Have an understanding of the advantages of claiming IPR and OPR • Understand the customs regimes and the ‘Tariff’ • Know what documentation is required to claim IPR and OPR • Learn what commodity and procedure codes are and where to find them • Know how to work out customs duties
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials “I have a much better understanding of inward and outward processing.”
“I now know how to apply for authorisation and have a better understanding of the procedures involved with inward and outward processing.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you know what documentation is required to ensure that import customs clearance takes place without delay? This course will go over a number of documents and procedures involved with importing.
This full day course will explain import documentation and giving knowledge of the key elements of import procedures, including where to go for sources of information and assistance. It will also cover how to comply with customs procedures.
Aims • Demonstrate and understanding of import documents and procedures • Know what should be considered before importing • Understand the content of an import purchase order and the instructions to the supplier • Understand what determines how much duty and VAT is payable • Know how to check and what to check on an import declaration • Understand that the import of certain goods is controlled and where to go for sources of information and assistance
Who should attend? This course is suitable for anyone involved with the import process such as; accounts, purchasing / buyers, freight forwarders, shipping, customer services and many more.
Testimonials “I learnt about imports, licences that may be required and the documentation side of things – overall a very good course!”
“As a complete novice, this course covered all I need to know with regards to imports. It has given me a better understanding of what is soon to become part of my job role”.
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Summary: Social media has huge potential to reach your target audience, but all too often businesses take the opportunity to bombard potential customers with their pitch, rather than creating a customer-centric approach to their social media interactions.
Today, customers are on a complex journey involving a variety of online interactions with a company or brand before they actually come around to buying a product or service. For that reason, it is essential for businesses to adopt engaging social media strategies to nurture potential customers through those touchpoints.
Social media is fantastic place for customers to learn about your brand, values, products and services,and while social media isn’t all about selling, social selling can work for your business with a strong strategy in place.
This workshop is designed to help younavigate the social media buying journey of your customers, learnhow to listen to conversations about your brand and product, engage customers through social media advertising and convert these into leads and sales.
Most importantly, you’ll learn how to measure your activity andmake sure that social selling is working for you.
Aims:
Demonstrate the power of effective social selling techniques
How you canput yourself in your customers shoes
How to nurture leads and customers throughsocial media
Dos and don’ts of social selling
How to plan and keep track of your activity
Learning Objectives:
Understanding how social selling can grow your business
How to improve your social selling techniques
How to match your social media strategies to your customer base
How to measure your social selling success
Who should attend:
This course is suitable for anyone that uses social media as part of their job role. Whether you are a business owner, work in sales or marketing, this workshop will show you the value of effective use of social media to attract, engage and convert leads into sales – in the right way!
Bio about speaker:
Ellie Bougie-Smith
Ellie is a Google certified Digital Marketing Manager and professional speaker with experience executing digital marketing & social media strategies, as well as upskilling teams, individuals and organisations on the latest digital trends.
In her role at SocialB, Ellie manages a digital marketing team who deliver strategic digital and social media services, working closely with clients to establish their online objectives and utilise a range of digital and social media channels to profitably grow their businesses.
In her five years at SocialB, Ellie has worked with a range of clients from small scale start-ups to global brands including Alpro, Feefo, and Pyrex. She has delivered training for members of the Department of International Trade and has delivered talks on marketing and social media trends at large-scale retail events such as PURE London, and GLEE Conference.
Are you aware of the advantages of claiming inward and outward processing relief? Inward processing and outward processing are methods of claiming relief from Customs duties and VAT in some cases.
This half day course helps companies work through the process of applying for authorisation and informs you of the information required internally to ensure a good audit trail so that returns are completed on time.
Aims • Have an understanding of the advantages of claiming IPR and OPR • Understand the customs regimes and the ‘Tariff’ • Know what documentation is required to claim IPR and OPR • Learn what commodity and procedure codes are and where to find them • Know how to work out customs duties
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials “I have a much better understanding of inward and outward processing.”
“I now know how to apply for authorisation and have a better understanding of the procedures involved with inward and outward processing.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you know the difference between the types of agent and distributor and their roles? Knowing the differences and where each one may be appropriate is essential for avoiding potential costs of getting it wrong.
This half day course covers the vital area of agency and distribution. It examines the differences, EU legislation, and finding, appointing and motivating you partners and highlights the pitfalls and costs.
Aims
• To have an understanding of the difference between agents and distributors and their roles
• Know what EU laws have to be considered when appointing agents
• Know what to consider when appointing an agent or distributor
• Understand the advantages and disadvantages of each
• Understand the legal implications of appointing agents and distributors
This course also covers: how to find agents or distributors, sources of help, changing an agent or distributor, sample agreements, memorandum of understanding and how to minimise legal costs.
Who Should Attend?
This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials
“This course has given me a greater understanding on how agents and distributors work and the contracts and stages involved with finding one suitable.”
“A greater understanding and more confidence when dealing with agents and distributors.”
Cancellation Policy
15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
To book onto this course please send an email with your requirements to [email protected] or call 01603 729707