Chamber Training: Be Better at Solving Business Problems

Please arrive 15 minutes before the session starts at 08:30am.

Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ

In this session (Be Better at Solving Business Problems) Steve Palmer and Sarah Jones, WLP will be your hosts.

You will learn:

Identifying the problem is often part of the solution. Sarah Jones and Steve Palmer, WLP will equip you with the tools to identify the true cause of any business problem and how to implement sustainable solutions.

About Steve:

Steve is an experienced Operations and Technical Manager/Director, a professional process engineer (BSc.(Eng) 1st Honours), and a Six Sigma Master Black Belt, with twenty years experience. He is also a Member of the Institute of Operations Management. His key skills include business and service improvement (using Six Sigma and lean methodologies), project management, complex problem solving, health, safety, and environmental management including IPPC, with experience in both blue chip and SME companies.

About Sarah:

Sarah is an experienced business improvement specialist and certified Lean Six Sigma Black Belt with a proven background in business transformation and change management. She focuses on customer need and a desire to drive business and service improvement.Having spent the early part of her career working in recruitment and retail buying, Sarah began to forge her place within the financial services industry, spending 10 years within banking and latterly, insurance. A focus on change management gave her the opportunity to gain extensive experience across multiple functions within the sector including sales, service and support.

Follow Steve: @SteveWlp

Supported by:

This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on to three sessions per series.

Bookings for this session are now closed. For availablilty please email [email protected]