Join us at Great Yarmouth for our popular Coastal Co.nnect.
Agenda
08:00 – Event Start and Networking Welcome by Norfolk Chambers of Commerce 10:00 – Event Close
Speaker:
Lucy Westlake
Employer are doomed – not quite!
Helping small business navigate the changing employer roadmap for 2025.
Lucy from the HR Dept will be joining us to talk through the Employment Law changes, both recent and those on the horizon, and how you can start to future proof your business with these in mind. With National Insurance and minimum wage rises set, Lucy will share some top tips to avoid knee jerk restructures and pay freezes and think about other ways to look at reward, retention, and motivating performance for your teams.
Natalie Clark from Mind, Norfolk and Waveney will also talk:
Natalie will be discussing the services they offer to the local community in Great Yarmouth and Waveney, so particularly the REST Hub and Adult community support service, with a short touch base on the wider Norfolk and Waveney mind upcoming event.
Who is it for? Anyone is welcome at this event, and it is open to both members and non-members. Refreshments We will be providing a selection of coffee/tea/water and squash. Please inform us of any dietary requirements upon booking. Cancellation policy If you have booked tickets for this event and can no longer attend, please notify us at [email protected].
What are the benefits of wellbeing – and how can you communicate and demonstrate these to your organisation.
What do great leaders and managers do?
How can you develop an approach that truly embeds wellbeing within your culture?
You’ll find out about how you can develop your own targeted approach to wellbeing, as well as gain an insight into effective wellbeing solutions which really work. And you’ll be able to hear a great case study of workplace wellbeing. You will also be able to share your own best practice, and discuss opportunities and barriers for developing wellbeing. You will leave with some practical tips and ideas to improve workplace wellbeing within your own organisation. 3 top tips you’ll walk away with:
Leaders, managers, HR and individuals all have a role to play.
Communication is key to embedding and positioning wellbeing within the culture.
Wellbeing is about an organisational mindset as well as practical steps and activities.
In this session Michelle Gant, The Engaging People Company and Amanda Ninham, HR Manager for Larking Gowen will be your hosts.
About Michelle:
Michelle Gant is the Director of The Engaging People Company which is built upon her passionate belief that happy, engaged people create business success. She is committed to supporting organisations to protect and maintain wellbeing and to create a culture where people are empowered to talk about their wellbeing. Michelle is also a qualified and experienced coach and believes coaching is a powerful tool for wellbeing. She previously was Director of Engagement at Freebridge Community Housing in West Norfolk where she led the workplace wellbeing activities.
About Amanda:
Amanda Ninham is the Head of HR for Larking Gowen Chartered Accountants and Business Advisors. She has experience in a range of sectors, from construction and manufacturing to financial services and professional practice, and believes that the key to a strong employer and employee relationship is achieving a balance of the business needs with passion for its people. Larking Gowen’s core values are firmly focused on these two elements and Amanda, with the backing and support of the Partners, led the introduction of the firm’s total wellbeing programme.
Do you know what an Incoterm is and what one you should use for your export? Used in sales contracts worldwide, Incoterms define the risks and responsibilities of a buyer and seller in an international sales contract.
This full day course looks at the Incoterms rules from a practical point of view and explains all the costs, delivery and risk implications and where you can go for further information.
Aims: • Understand what an Incoterm is and why you should use them • To be able to explain the risk and responsibility for both buyer and seller • Understand the different Incoterms and the pros and cons of each • Know the correct terms for the relevant mode of transport • Know where you can go for further information
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials “Very good course. The speaker was well informed and helpful.”
“Well explained course. All my questions were answered. “
“Very informative. I even purchased a copy of the Incoterms book from the Chamber!”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
This interactive half-day workshop will be delivered by Google AdWords Specialist, Michael Townsend, Managing Director of Wolf Digital Marketing. This AdWords training course will give delegates an in-depth & comprehensive view of what elements combine to create profitable campaigns. If your AdWords campaigns aren’t meeting your objectives and not providing a positive ROI, this is the course for you.
Who Should Attend?
This is a practical workshop aimed at people who are responsible for ensuring that their Google AdWords advertising is reaching the right people within the desired cost-per-acquisition whilst achieving the overall campaign objectives. Delivered in an easy-to-grasp and non-technical format, delegates will be given a briefing before the day, to ensure that they receive maximum benefit from the workshop.
Michael will be on hand to provide guidance on delegates existing accounts on the day.
Required Equipment: Laptop & access to a Google AdWords account (Norfolk Chamber can provide access to a limited amount of laptops upon request).
About Michael
Michael has worked in digital marketing for over 11 years both client and agency side. He helps businesses reach their business goals & improve their profitability through effective digital marketing strategies. Michael has also worked and trained businesses across the UK & Europe on improving their digital marketing performance and digital strategy. The focus is on keeping the workshop as jargon-free as possible and providing practical help, tips and advice that will allow you to get the maximum out of your Google advertising.
Here’s what delegates have to say about our Google Adwords Training…
“I learnt great tips regarding keywords and Click-Through-Rates.”
“I learnt a lot of actions of Google Adwords. This has been very good!”
“Lots of useful stats about campaigns performing well and badly. Negative search term tool and Google Ad extensions. Excellent!”
This course is now fully booked to be put on the waiting list please email [email protected]
First impressions count! If you “google” yourself, your LinkedIn profile often shows up at the top of search results. Are you making the right first impression?
How do you build your reputation? How do you find more leads for your business?
How do you decide who to connect with? Is it really possible to attract prospects to you?
In this workshop we will cover all of these points – plus lots more. You will have a chance to work on your profile, and then learn some simple tips and tools that allow you to make the most of LinkedIn – and save time.
What will you learn?
In this interactive session you will:
Work on your personal LinkedIn profile to create a great first impression
Learn ways in which you can generate leads for your business
Learn how to increase your brand awareness and be seen as an expert
Who should attend:
Business owners, managers, directors, and anyone who is in a sales or marketing role and who wants to use LinkedIn more effectively to promote their business.
About Sara
Sara Greenfield owns Bright Yellow Marketing, a social media specialist based in Wymondham and Norwich. She has been using social media since before the recession and has published books about LinkedIn and Twitter, reaching #1 in the UK Amazon sales & marketing kindle book section. With a background of 16 years in the law (as a partner in a top 100 London firm) and 12 years in sales and marketing, running her own Norfolk businesses.
Hosted by Heather Garrod, President of West Norfolk Chamber Council, the High Five Lunch Event at Congham Hall on Tuesday 21 February offered a great insight into business in the area. Heather was keen to encourage everyone to shout about West Norfolk to make sure people are aware of all the successful businesses that are based there. She talked about how West Norfolk is self sufficient and a good business example for other regions
We then heard from the High Five sponsors; Steve Clarke from Lloyds TSB and John Garrett from Hayhow & Co, as well as David Coulson from sponsors CompeteFor. David talked about getting your business ready for the Olympics, which will be an important focus for this year. The ‘Say Yes’ to better broadband and ‘Active Norfolk’ campaigns were also represented with stands at the event
After a lovely lunch we heard from Mark Reeve, Managing Director of Chalcroft Construction, who talked about the way Chalcroft works. He mentioned their tagline ‘Construction Built on Teamwork’ and explained how this was key to their business
Mark explained how Chalcroft aim to surpass expectations and provide excellent value to their clients. He also talked about how we need to create an economy which delivers growth. He was asked about health and safety within his business and said that Chalcroft found that promoting behavioural safety was key. Overall it was an inspiring presentation which would have been useful to many local businesses.
Bright an early on Thursday morning, in the beautiful surroundings of Dunston Hall, our breakfast event was kicked off with Chris Perry, Membership Account Manager at the Norfolk Chamber of Commerce, talking about business growth in the area and the opportunities that were available to local businesses.
After breakfast, Chris handed over to Becky Betts from BBC Radio Norfolk, who hosted the Chamber Quiz. Delegates were tested on their knowledge of Norfolk businesses, which also gave people a chance to meet each other before the main networking event.
Once the winning table had been announced and given their prizes, everyone had the chance to network and make some valuable business contacts for the future.
‘Say Yes’ to better broadband, ‘Active Norfolk’ and ‘Norfolk Car Club’ took stands at the event, so people were able to find out more about these great, local campaigns.
Last night saw the first Chamber Chill Time! event kick off in style. The event was really well attended and everyone got into the mood with a drink and light bites on arrival. The Vodka Revolution bar in the heart of Norwich was the perfect setting for a relaxing evening of networking.
We heard from Kieran Miles of Ultimate impact media who gave an inspirational speech. Everyone was enthused by his story and he left everyone determined to follow their dreams.
Once people’s spirits were lifted, the spirits then started to flow as the cocktail master classes got underway. Everyone got into the stirring, shaking and in one case throwing the cocktails as well as being able to mix with each other, enjoy networking over a glass of something cool and do business.
For details on future events contact the Events Team on 01603 625977 or at [email protected]
Are you incorporating the most favourable terms for your business? Do you feel that your key staff would benefit from increased skills in negotiating terms with suppliers, completing bank application forms and understanding trade terminology?
This one day interactive workshop is aimed at companies who source raw materials, components or finished goods from overseas.
Issues facing Importers & Suppliers
Trade Transaction strategies: The ‘Risk Ladder’
Terms of Payment: Advance Payment & Open Account
Common Shipping Documents
Terms of Delivery (Incoterms)
Understanding and Financing the Trade Gap
Negotiating the most favourable payment terms for your business
How to issue Letters of Credit (includes examples and form filling)
How often do you find yourself thinking, How do I make my team more effective? This session will cover the six steps to creating a High Performance Team and leave you with strategies you can employ with your team so you don’t need to think that again! This session is ran by Roger Pemberton from Action Coach. 3 top tips you’ll walk away with:
How to be a great manager as well as being an inspirational leader
How to keep your team fully involved and included
How to recruit successfully
About Roger:
After over 25 years in the Food Manufacture sector I have been a business coach for over ten years. In that time I have helped over 200 businesses in Norfolk and North Suffolk achieve improvements in business results and helped over 200 business owners to move closer to their personal goals.
Richard Courridge, Corporate Services Director for the Norfolk Chamber of Commerce, opened the first HR Forum of 2012 by introducing Katie Harris-Wright and Ben Conway from Birketts, who sponsored the event.
Katie presented a rundown of recent developments in the controversial area of discrimination, including issues such as: age, race, disability, belief and sexual orientation and how employers should be careful of falling foul to the laws covering these areas.
Ben then gave an in-depth examination of a various cases that deal with redundancy and claims of unfair dismissal. The last topic for the event was the hot topic of social-media, where employees posting information online can potentially infringe upon a companies reputation.
Our 2012 theme of Unlocking Growth got off to a fantastic start on 2 December with our Business Conference, at OPEN, in Norwich. The event was attended by nearly 200 delegates and we were delighted to welcome Dr Vince Cable MP as keynote speaker.
His presence at the event highlighted that Unlocking Growth is a key part of the Government’s agenda, and that engaging with the Norfolk business community as a whole is vital part of getting the UK back on its economic feet.
Conference highlightsDr Vince Cable – He acknowledged the opportunities that exist for Norfolk businesses, particularly within life sciences, energy and the creative sector. We took the opportunity to drive home to him the importance of Norfolk as a business community and that businesses need to be treated according to their size, rather than a ‘one size fits all’ solution, in matters such as employment law.
British Chamber of Commerce – President Martyn Pellew and Director of Policy Adam Marshall were very positive about how the British Chambers and Norfolk can work together to bring about growth. Adam asked how many people in the audience were positive about 2012 and there was an overwhelming show of hands.
Andy Wood – CEO of Adnams and Chair of New Anglia LEP talked about what Norfolk and the LEP has achieved in 2011, particularly the Regional Growth Fund, Enterprise Zone and Green Pathfinder.
David McNally – CEO of Norwich City Football Club focused on recruitment, underlining that employers need to assess candidates’ overall offering of experience, skills and attitude when recruiting. He also said that we need to exceed customer expectations when delivering service.
Johnny Hustler – Director of Archant Anglia, presented his thoughts on technology. He said we need to embrace new ideas and new methods of communication and marketing into the way we do businesses, and accept that they are an inevitable part of change and positive growth.
Davina Tanner – The General Manager of Chapelfield encouraged businesses to work more closely with the community and presented a film on the work Chapelfield is doing to reduce the prison population by giving work, and hope, to ex-offenders.
Old heads, young shoulders – the conference ended with an interview with two young entrepreneurs, Ben Farrin and Keiran Miles. These two young men have shown extraordinary initiative and drive to achieve remarkable business success at a very young age. They were incredibly positive and enthusiastic about the future and effectively summed up the tone of the conference. An inspiration to us all!
Event host Matthew Hudson – Business Reporter, ITV Anglia. A big thank you to Matthew, whose superb presenting skills and experience ensured that the conference ran smoothly and professionally.
Caroline Williams, CEO of Norfolk Chamber, commented on the conference: “The conference was a complete success and showed that Norfolk is determined that the current economic situation will not curb their ambition or desire to grow. Norfolk has fantastic opportunities, but businesses need to work together to ensure every chance is maximised. The Chamber is dedicated to working with Norfolk business to ensure this happens.”