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SME Survey – Optimise your investment in digital

Peru Consulting

“Hi,

At Peru Consulting we’ve helped many clients shape their IT strategy, buy better technology services and optimise their investment in digital.

We understand that no two organisations are the same – especially when it comes to small and medium size businesses – so we would appreciate it if you could take a little time to complete our SME services survey to help us better understand your IT challenges.

Our short survey can be found here SME Services Survey and should take no more than a few minutes to complete.

There is an option in the survey if you would like to schedule a call to understand more about what Peru can offer your business and you can find more information about us here: www.peruconsulting.co.uk

Your support would be greatly appreciated.”

Many thanks

Richard Oliver

Are this years investment trends a worry or an opportunity?

Magic Sauce

There’s a rise in crowdfunding activity and venture debt based on what I’m seeing at the moment, so I thought I’d try and put a high level view of what’s going on into our blog. This is based on what I’m currently seeing through social media, early data and the various fora and social media platforms I devour daily.

Angels, SEIS and Crowdfunding

We’re already hearing that SEIS investments prior to the tax year end are likely to be lower this year by double digits than last year. The murmurings are that fewer Angels are parting with money at the sharp end of the tech startup landscape with SEIS as the major incentive. We should see that confirmed in the new tax year, but what worries me most is that it may give the UK Government an excuse to scrap the scheme saying that use is declining and thus there’s less interest in it.

Part of this can probably be explained by the rise in “retail” investing (crowdfunding) through the likes of Crowdcube and Seedrs. I’ve never seen so many companies successfully raise through crowdfunding and the trend seems set to continue. 

The attraction is that you can bet lower amounts across a greater range of companies and the user journey for this is simpler than scouting for startups, doing the due diligence yourself and getting yourself involved in the startup directly. My own bit of amateur psychology tells me that a proportion of investors will feel good investing in a number of startup at lower stakes too because it means they’re reaching more people (and at the end of the day, most Angels like to help startups and pay it forward).

The surprising downside to all of this is that the likes of Seedrs and Crowdcube are struggling as separate entities. That tells us that they haven’t quite worked out the right business model yet, or they’re just not profitable entities. Either way, the rise of crowdfunding seems set to continue unabated (and someone will no doubt hit the right business model with the number of crowdfunding platforms that are joining the ecosystem).

Another downside is that part of the excitement of Angel investing is linked to that involvement (no matter how small) that you could have a direct impact upon the early success of a startup.

The upside of crowdfunding to a startup is that if you have some early indications of interest from investors and you think there will be sufficient interest to complete the round using a multitude of smaller batch investors then you could be onto a winner. Could be super useful in attracting interest and customers too.

Downside is that you do have to have a budget for a decent video pitch and you need to get your proposition looking slick (with all of the other stuff like financials, go-to-market plan, etc., ready that you’d need for pitching rounds to Angels or syndicates).

VC’s and Debt Funding

VC’s seem to be experiencing a bit of a deal flow lull at the moment and as much as that seems odd, it’s not entirely unexpected.

More and more growth stage businesses seem to be more attracted to the non-dilutive and easier to obtain venture debt. We probably won’t see data on this for some time, but there are more and more stories appearing on those £/$2m+ raises that scale ups and later stage startups are turning to venture debt as a means of raising the money they need. 

The upside for a growing company is that it’s fairly easy to obtain, you spend less time “pitching” for money, and it’s based on your results & forecast metrics. You’ll probably get a lot longer to pay it off and that debt can grow with you if you’re on a mega-growth curve.

Downside is that you’re likely to miss out on some of the “smarts” that come with VC funding from the right people (and in the past, more favourable valuations). You also have to factor in the debt repayments as far as your forecasts go.

So..

It’s no bad thing, this variety of funding. 

There have been accusations that with a lot of VC’s working on referral only business and operating at arms length from the people they’re meant to engage with that just like any market, they’re ripe for disruption. For the last few months, the scouting networks of some of the more nimble VC’s and micro-VC’s has grown and they’re looking to dip into the shallower, early years end of the pool. I just hope they don’t bring the restrictive terms of higher investment levels down to pre-Seed levels.

The market has probably led the change to more retail investing so people can take less risk at Angel investment levels and operate in a large herd to enhance survival rates and chances of success.

What the Venture debt vs Venture Capital debate does do at scaleup levels is offer a broader range of options, and provides other options for growth capital that weren’t on offer in such abundance previously. It will be interesting to see if all of those venture debt lenders are able to offer the kind of board expertise or advice those scale ups may need to get to an IPO or substantial exit. 

What the rise in Crowdfunding offers is again another avenue for startups to gain investment at an early stage. What we are in danger of losing is direct involvement from successful ex-entrepreneurs who could add so much advice to early stage businesses. 

If we could see a little more of what the ex-Revolut guys have done in kicking off Expansion Capital it would give heart for the future that we could see SEIS funds being built and managed by ex-entrepreneurs that could give that advice and focus to the next generation of tech superstars.

In the UK, the Government’s Future Fund may have had an effect on early(ish) and growth stage tech startup funding needs too, but it’s too early to tell.

What is certain is that the first cheque is harder to get than ever for tech startups, so even if it is easier to shop through startups on a platform, look for something exciting you can help and play a part in rather than just being number 123 on the Shareholders Agreement. I’m not saying you shouldn’t have a punt, but do get your hands dirty too. Founders need you more than ever.

Beauhurst have put together some data based on last year’s figures for the UK with commentary on what to expect going forward here.

I’d love to hear your own thoughts, so please join the debate.

Finally

While you’re here, I’d also like to invite you to complete a survey by Beauhurst on potential changes to Capital Gains Tax/Disposals that would directly affect investors and entrepreneurs. You can find the survey here. There is talk that instead of paying around 30% tax on disposal of shares (or a company), that you’d lose up to 45%. Have your say in the survey. We don’t need to make investing or starting up a company any less attractive.

You can contact Magic Sauce Here

We think you may also find this interesting: Mattiolli Woods Investments Webinar; Anticipation

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Uber case should be ‘wake-up call’ for businesses using independent contractors, says leading HR expert

Lovewell Blake

Businesses which use independent contractors as part of their workforce need to conduct an urgent review of whether those contractors should be regarded as employed workers, following a landmark Supreme Court judgement last week, according to a leading East Anglian HR expert.

An important unanimous ruling by six Supreme Court judges determined that drivers for taxi firm Uber should be classed as employed workers – entitling them to a range of benefits such as National Minimum Wage and holiday pay.

Although there are no Uber taxis in Norfolk, the judgement has major implications for many firms in the region, says Vicky Webber, HR specialist at Lovewell Blake.

“The court decided that because Uber set contract terms, determined fares, set rules about accepting rides and the criteria for customer ratings, that their drivers are in a ‘position of subordination and dependency’ in relation to the cab firm, and so should be regarded as employed workers,” said Ms Webber.

“The ruling will have a major impact not just in the taxi industry, but in many businesses which rely on an independent contractor workforce, including food delivery firms, couriers and delivery companies.

“The case makes it clear that no matter what might be written in a contract, if the relationship between a business and a worker is not genuinely a self-employed one, then tribunals are going to rule based on the reality of the situation, not what is written down in a contract.

“The case came down to the element of control that the employer has over the worker: if they are determining working hours, don’t allow the worker to send a substitute, are supplying equipment or a vehicle, or in some other way controlling when and how the worker works, then it is likely a tribunal will regard the worker as having employed status.”

Ms Webber said that the judgement should be a reminder to businesses to review the relationships they have with contracted workers on a regular basis.

“It’s likely that the publicity around this ruling will embolden individuals to go to tribunal to seek employed status, either while they are working for a business, or when they no longer work for the business. Such cases could lead to substantial claims for backdated holiday pay and underpayment of the National Minimum Wage, and even in some cases claims for unfair dismissal if employee status is established.

“This case should be a wake-up call for businesses to conduct an urgent review of the relationship they have with independent contractors, and to take expert advice on whether they should be regarded as workers, or even employees.”

You can view this original Lovewell Blake article and others here

If you have any specific questions or would like to speak to a member of the Lovewell Blake team, get in touch via email [email protected]

Ask the expert: budgeting and forecasting

NatWest Business Builder: Understanding your finances

Carl Reader provides insight into how SMEs should go about forecasting, including mistakes to avoid, as well as robust financial planning and budgeting.

Predicting performance and formulating forecasts can be a headache for small businesses, particularly when they don’t have the right in-house knowledge or access to financial support.

Carl Reader is a director of d&t, a multimillion-turnover award-winning accountancy firm. He has helped to build it from a small local practice to a national firm. He’s also a highly regarded business expert and author of The Startup Coach: Teach Yourself.

Many small businesses struggle when it comes to forecasting. What’s one of the main things they might be getting wrong?

“From my experience, company owners will often base their forecasts on last year’s figures and then add an arbitrary percentage, but this isn’t the most effective approach. Instead, they should be shaping their forecasts on how the business should and could perform, rather than how it has performed historically. Businesses should always start with a blank canvas.”

Can focusing too much on the numbers get in the way of actually achieving targets set out, then?

“Yes, simply adding an arbitrary percentage isn’t realistic. In order to understand how a business can perform better, company owners need to be thinking about how they will achieve any increase in turnover and how they will cut costs.”

How can companies go about doing this?

“It’s important that they always bring the numbers back to business activities and processes. For example, if they want to achieve a 10% increase in revenue then it might mean £100,000 more in sales, which is 100 more customers at £1,000 each, but this might mean at least 200 new customer appointments. The key question they’ll need to be asking is: how will I get these extra appointments?”

What else should business owners be doing?

“They need to make sure they use their forecast. Many business owners will formulate one and then simply file it away. But forecasting shouldn’t be seen as something that should be done just because they’ve been told to do so by their accountant or because the bank needs it [to approve a loan, for example].”

A survey conducted by finance software provider Exact last year found that 34% of SMEs questioned didn’t have a business plan, including a financial forecast. It also revealed that of those that did have one in place, 70% reported being more profitable, compared with 52% of those that didn’t.

“Things change over the course of a year, so business owners need to keep their forecasts relevant and constantly review and adjust their budgets accordingly”

Carl Reader, director, d&t

“A forecast should be a working document in their business,” adds Reader – one that they can always go back to, refer to and use to remind themselves of their sales targets and growth plans.

So is it important that they continually refer back to a forecast?

“It’s a good idea to try to keep forecasts ‘live’. Sometimes things change over the course of a year, so business owners need to keep their forecasts relevant and they also need to make sure that they’re constantly reviewing and adjusting their budgets accordingly.”

This allows them to compare their projected performance and actual performance against a realistic budget, Reader adds.

How will this impact the business if it neglects to do this?

“By not keeping forecasts, company owners run the risk of having cash-flow problems, which can be a killer for many small businesses.”

Research carried out by Dun & Bradstreet, a firm that provides businesses with commercial data, analytics and insights, revealed that the average SME in the UK is owed £63,881 in late payments. A survey of more than 500 managers at companies ranging from two to 250 employees, showed that a delay in receiving funds is leading to cash-flow difficulties for 35%, consequently, payments to other supplies are being delayed for 29%, and 24% are recording a reduced profit performance as a result.

What’s one thing every business should do to boost its cash flow?

“It’s quite simple. They need to make sure that they have a system for chasing debts, because relying on customers to pay is the worst way of managing debtor ledgers.

“As well as setting out clear payment terms and invoicing promptly, then following up as soon as a payment becomes overdue, it’s worth considering automating chasers, so that there’s no human involvement. Better still, it might be worth looking into whether collection by Direct Debit is an option, as this could remove the risk altogether.”

By being efficient, businesses can forecast more accurately and ensure that they too are able to pay creditors on time and without any problem, Reader says.

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