McKay Medical Services is a new, locally-based first aid training provider offering high-quality, doctor-led training for businesses, schools, and community organisations across Norfolk and Suffolk.
Founded by Dr Caitlyn McKay, an NHS doctor with over a decade of frontline clinical experience, McKay Medical Services specialises in practical, confidence-building first aid training rooted in real emergencies. Caitlyn has worked extensively in Emergency Medicine, trauma care, paediatrics, and acute hospital settings, supporting patients and families in high-pressure, time-critical situations. Alongside her clinical work, she is an experienced educator, delivering structured, engaging training to a wide range of learners.
This combination of medical expertise and teaching experience makes McKay Medical Services particularly well suited to high-risk and safety-critical workplaces. Training is tailored to the specific risks of each industry, ensuring courses are relevant, realistic, and directly applicable to the environments staff work in. This includes sectors such as offshore and marine industries, construction and engineering, manufacturing, utilities, forestry, education settings, and organisations with lone workers or public-facing roles.
Alongside workplace training, Caitlyn is especially passionate about improving access to high-quality first aid education within schools, colleges, universities, and community charities. She believes first aid is a life skill that should be taught with clarity, realism, and confidence — empowering teachers, students, and volunteers to respond effectively when it matters most. To support this, McKay Medical Services offers significantly reduced rates for educational settings and charitable organisations, helping ensure that cost is not a barrier to high-quality, doctor-led training. Caitlyn is keen to work with local organisations and the Chamber network to help spread awareness of these opportunities and reach groups who may not otherwise access formal training.
McKay Medical Services offers a range of FFA-certified, Ofqual-regulated and HSE-compliant first aid courses, all delivered with a calm, practical approach and tailored to the real risks faced by each organisation. Every course prioritises realistic scenarios, clear communication, and professional boundaries — preparing people for real emergencies, not just box-ticking.
To learn more about available courses or to discuss bespoke training for your organisation, visit:
ww.mckay-medical-services.co.uk