Chantry Place is delighted to announce the appointment of Jo Bates as the new General Manager of the shopping centre, succeeding Paul McCarthy, who recently took early retirement. Jo transitions into this role from her previous position as Operations Manager.
Having been a key member of the Chantry Place team for several years, Jo has significantly contributed to the Centre’s ongoing success through her leadership, dedication, and focus on customer experience. In her new role, Jo will manage all aspects of the Centre, including operations, tenant relations, and daily management, ensuring Chantry Place remains a top destination for shoppers, visitors, and businesses.
Jo Bates, General Manager at Chantry Place said: “I’m excited to step into this new role and continue working with the incredible team here at Chantry Place. It’s been a pleasure to be part of such a brilliant place, and I’m looking forward to what’s ahead, especially delivering great experiences for our visitors.”
Nathan Reidy Associate Director at APAM said: “We’re delighted to see Jo continue to progress with us into the role of General Manager. Her experience and passion for the Centre, her deep understanding of our operations, and her unwavering commitment to excellence makes her the ideal person to continue to take Chantry Place forward. Jo’s ability to build on our strong foundations and drive continued success will be crucial to delivering future successes at the centre.”
With her extensive understanding of the Centre’s operations and her commitment to providing excellent customer service, Jo is well-equipped to guide Chantry Place into its next chapter. She will continue collaborating closely with the internal team and the local community to ensure Chantry Place remains a lively, welcoming space for all.
For more information about Chantry Place, please visit www.chantryplace.co.uk or follow @chantryplacenorwich on social media.