Building Rapport with Clients
Do you ever wonder why it’s easy to do business with some people and not with others?
Why some people just don't respond the way you think they should?
Been puzzled at why others make decisions in a completely different manner than you would?
Ermine Amies from Sandler Training will help you develop your rapport building skills in an engaging and entertaining way. You will get some serious insights you can put into action straight away. Practical effective training. You will also get your own personal Extended DISC report worth £60 to take away.
What you will learn
- Gain understanding of how people are “wired”, and how we differ from one another.
- Develop a clearer understanding of what people need from you and how you can build better rapport with those around you.
- Understand the internal programmes you run, the way this impacts others and they impact you and what you can do about it.
- Learn techniques and skills for developing stronger rapport with the people you work with .
Who should attend
Business leaders, line managers, operational managers, sales and customer service staff – in fact anyone who works in an office or factory, on the road or in a home office dealing with other business people, consumers or clients in social care. You’ll find it valuable if you don’t know anything about rapport building or are already really skilled at it.
Ermine Amies assists businesses in Norfolk to sort out critical issues in sales and business development. She is a Growth Accelerator Coach and Trainer working with management teams and entrepreneurs who are experiencing unpredictable sales, long sales cycles or not winning as much business as they think they should.