Supervising for Success

Event Details

Date: 
Wednesday, 21 June, 2017 -
09:30 to 16:00

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA.

What is the difference between supervising and managing a team? The role of the supervisor is changing and what this role is (or what people think it is) can be unclear at times.

This workshop is for anyone who already supervisors a team or a team leader who wants to freshen up their skills. Aimed at supervisors and team leaders, this module aims to set you up for success and encourage you to take the actions you need to get better results.

Duration: One-day course (9:30am – 4:00pm approximately)
Equipment: None, pen and note paper are provided.
Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course.

Course Content
Starting as you mean to go on – first steps on the success ladder
Heroes and villains - making a good supervisor ‘great’
The shape of your role and the focus of your attention
Developing teams – what to look out for
Achieving a balance between nurturing vs. challenging
Delegation as a means of developing staff
When I insist - you resist – communication which works!
The four supervisory styles - which one to use and when
Mastering the art of delegation
Forwarding the action – personal action planning

Course price: Between £74.00 - £96.00

For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk

Gold Patrons