Charlotte Upcraft (AKA The Fixer)
Norfolk Chambers sets out to connect, support and give voice to its members and the wider business community – what is your role in this mission?
To support projects that benefit members, as well as non-members, across the Norfolk business community, enabling both people and businesses to do better in the world of business.
Your special power is To Make The Team Feel Calm Under Pressure – how do you do this?
Offering solutions as well as staying calm and collected. The team always know I’m ready to help with whatever they need – all with a smile!
Your ‘Kryptonite’ is frozen Ferreri Rocha’s –what happens to you when faced with these treats
I rarely sit down to relax so when I know I’ve got a treat to hand, it gives me time out.
Your motto is PMA – How do you make sure that you always have PMA? How can businesses unlock this skill?
Having this mentality can help turn a negative situation into a good one quickly and smoothly and if I am positive, this reflects onto others. If you look at a challenge in a positive light, nine times out of ten you will find a solution.